Excellent customer services via Natalie who contacted me to query the details of an order and offered advice plus excellent follow up service. Very pleased with the quality of the parts ordered, in f... See more
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Almost everything has fitted well, we changed the newel posts to allow the handrail ends to fix nicely. Our only problem was that the top and bottom rails were different lengths which we didn’t reali... See more
Company replied
After 35 years on the tools as a professional joiner, I can't believe I'd never found these guys before. It was only a chance Google search for oddball 70mm newel posts and associated components that... See more
Company replied
Great service from the family team at Stairbits! They were really helpful with my order and gave excellent advice. The staircase has turned out well—there were a few design issues, but that wasn’t d... See more
Company replied
Company details
Written by the company
High quality and affordable stair parts manufactured in our factory. We do everything we can to ensure your project goes smoothly and finishes on time.
Contact info
Richman Uk Ltd, 37-39 Second Avenue, Bluebridge Industrial Estate, CO9 2SU, Halstead, United Kingdom
- 01787475456
- sales@stairbits.com
- stairbits.com
Reply from Stairbits
Thanks for taking the time to review
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Great Service
Delivered on time, packed very well to avoid damage in transit, all as per order. Excellent service. Thank you. Phil - Contractbuild Ltd Mb 07973 323196
June 11, 2023
Reply from Stairbits
Thanks for taking the time to review Phil, much appreciated.
Reply from Stairbits
thanks for taking the time to review.
Great product and prompt delivery
Great product and prompt delivery - it worked really well. Thanks!
June 10, 2023
Reply from Stairbits
thanks for taking the time to review.
Quick service and good quality.
June 12, 2023
Reply from Stairbits
Thanks for taking the time to review.
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First time I've used this company
First time I've used this company
The spindles base rails and top rails I ordered were great quality and finished to a high standard.ordered was placed and everything ready bang on time.
Would highly recommend this company
James
Clarks interiors
June 4, 2023
Reply from Stairbits
Thank you for taking the time to review, hope to hear from you again.
Reply from Stairbits
thanks for taking the time to review.
Customer service brilliant got call…
Customer service brilliant got call telling when delivery will be the next day I used this company twice and have recommended them to my builder friends they even call u if your ordered has errors on it to sort what part is mistaken what more do u need will definitely use them again quality is fantastic what u order what u get Pegasus carpentry construction
June 7, 2023
Reply from Stairbits
Thank you for taking the time to send a fantastic review, really appreciated.
Product delivered next day
Product delivered next day. Well-packaged and in good condition. Telephone service courteous and effective.
May 29, 2023
Reply from Stairbits
thank you for taking the time to review, happy to help.
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Reply from Stairbits
thank you for taking the time to review, very much appreciated.
Reply from Stairbits
Thanks for taking the time to review.
Excellent service from as soon I I…
Excellent service from as soon I I called.
I was only enquiring but the service was so good i got next day delivery
10/10 all round
Definitely recommend them for services price and delivery.
Not many companies left like this
April 26, 2023
Reply from Stairbits
Thank you for taking the time to send a great review, very much appreciated.
Almost everything has fitted well
Almost everything has fitted well, we changed the newel posts to allow the handrail ends to fix nicely.
Our only problem was that the top and bottom rails were different lengths which we didn’t realise when we initially measured following your instructions. The bottom rail was 10mm difference in length.
April 23, 2023
Reply from Stairbits
Thank you for taking the time to review, sorry you had problems.
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Excellent experience ..was phoned to…
Excellent experience ..was phoned to inform me that the order had been shipped..5star service!!!!!!
April 30, 2023
Reply from Stairbits
Thank you taking the time to post a great review.
Lovely quality product.
5 stars due to the speed of delivery and the quality of the product. Thank you.
April 24, 2023
Reply from Stairbits
Thank you for taking the time to review, so glad you were happy.
A very good price for all the items
A very good price for all the items, and very helpful when I went to collect the goods, will definitely use them again for future jobs.
March 28, 2023
Reply from Stairbits
Thanks for taking the time to review, hope to see you again.
Item was delivered quickly and well…
Item was delivered quickly and well protected. Thank you
April 6, 2023
Reply from Stairbits
Thanks for taking the time to review.
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Great company
Great company. They called me to confirm delivery and the product arrived promptly. The timber was excellent quality and really well packaged.
April 1, 2023
Reply from Stairbits
Thanks for sending over a great review.
Reply from Stairbits
Thanks for taking the time to review.
Great customer service
Great customer service, a pleasure to deal with and top quality workmanship to add
March 29, 2023
Reply from Stairbits
Thanks for taking the time review, glad you are happy with the product.
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