Stan Reviews 1,984

I recently had my first dispute (I know sucks lol) and contacted stan store. Was honestly not expecting a response back within the next day or two. But Sidney L
Creator Success Specialist @ Stan responded quickly to my email and walked me through appropriate next steps and expectations. Thank you Sidney!

Super quick response time, engaging customer service, incredibly kind and helpful. Broke down all my questions in easy to understand language while maintaining professionalism.

Customer service is unmatched! Charlie, Arissa, and Michelle have been an absolute pleasure to deal with. Thank you so much for helping me resolve an issue that turned out to be a Meta issue rather than a problem with Stan Store. 🙏

Stan´s customer service is the best of any service I have ever used. They are incredible at replying to any inquiry, issue or question super promptly. The features inside the stan store are so user friendly and exactly what I need to run my online business. I love that they have been my one stop shop for everything I need.

I love everything about stanstore

I was unable to locate my emails from Stan.Store and had to reach out, as they were no where to be found even after checking my junk/spam folder. I got a response within 10 mins from someone willing to help. I was able to find the emails and all is right with the world now. Thank you Support~

Scam site. Material goods never arrived and customer service never responded to emails.

Stan Store customer services are up there with the best I have ever experienced. Their replies are so prompt, and I wasn’t expecting it. The issue I had was resolved within half a day. Shout out to Darrie in particular, who was an absolute diamond and incredibly supportive.

Stanstore has the best customer support—Bradley was amazing. Hands down the fastest and most helpful support I’ve ever experienced on any platform.

Customer service team has been fantastic, so kind, patient and understanding. Beyond helpful any time I asked for help.

Horrible Customization. $99 a month is too expensive for the limited feature set.

Went from the $29 a month to $99 a month just to be able to add the FB pixel. It was the only feature I needed so had to pay an additional $70 a month.

Turns out it's on for all products no matter what. If you want to track conversions with a FB Campaign on specific products... you can't. It says any product, free or paid, is a conversion.

It will not train the FB algorithm correctly.

It's a really easy thing to program, but like a lot of issues we've had, they are not going to implement anything in a timely manner or guarantee it will be added.

Unfortunately, like a lot of companies that grow too fast, they focus on integrations and maximizing their customer growth and the growth of the core functionality suffers. Ugh.

Same with customizing the look and colors of your store. It's exceedingly limited, especially if you're looking to have a quality, sophisticated store. Great for coaching and bro colors, but not for artists who need a specific look.

We do not recommend StanStore.

I really love Stan Store! The interface is super visual and intuitive, making the experience very enjoyable for managing my online store. Everything is centralized, easy to follow, and convenient for my customers as well.

What I appreciate the most is the team’s responsiveness: whenever I have a question, they reply quickly and clearly, which makes a real difference.

For me, it’s a reliable, simple, and pleasant tool to use, and I highly recommend it! ✨

Any time I’ve ever had an issue with Stan account they have been resolved almost immediately. Everyone jumps in and the problem disappears 🤭 James, Sidney and Dawin and Olivia stepped in and worked out for me. Always 5 stars for Stan and their amazing staff!

Stan has changed my life. I have my doctorate degree and decided to stay at home with both of my kids after my second was born but Stan has made it possible for me to share my knowledge and passion for my career while still being home. I’m so grateful for this app. The only reason I didn’t give it five stars is because it crashes sometimes on both my computer and phone!

I love Stan Store and feel that I haven't even tapped into its full potential. It gave me a place to launch my first course, and I plan to make my third by the end of the year.

Simplicity of the platform

Customer Service is extremely responsive and helpful. Really satisfied with the service.

OLIVIA made my experience great. I tangled up my passwords, emails and user ID. I couldn’t rember which one I used and I was paying the subscription and I couldn’t log in. 😔

I reluctantly reached out to the Stan Support Team. Olivia responded quicker than I expected, explained what she saw and provided instructions. Since, I’m not tech savvy, I probably did something wrong but it didn’t work. I was defeated.

Later I checked my inbox and who did I see, my guardian angel. She had taken a closer look and gave me further instructions. I even learned what cleaning my cache and cookies meant via YouTube. She was a Godsend and now I’m in!!!! Yay!!!! Thanks again Olivia!!!

~ Alicia

Arissa C was a wonderful help in giving exceptional insight on my Stan store. She gave visual feedback on how to receive payouts from my store. Thank you again for the help.

I was locked out of my account and customer service was so helpful and ensured the process was secure which I appreciated!