The process of buying and installing the Stannah Stairlift was pleasant and effortless. I was contacted very quickly after I made an inital inquiry, was able to set up a date a fair amount in the fut... See more
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Joe Walters was our go-to person, and he was a ten in our books! He was not only well versed and knowledgeable about the product, but helpful in guiding us in just what was the best option for our nee... See more
From start to finish the project went very well. Paul, the sales rep was very knowledgeable, detailed and honest. Greg, the technician who installed the chairlift was very professional and paid atte... See more
Your sales associate, Paul was very knowledgeable & professional about the Stannah company. He answered all our questions about the chair-lift system & was very helpful. The installer, Carl was also... See more
Company details
- #5 of 18 best companies in Mobility Equipment Supplier
- #18 of 91 best companies in Pharmacy
Written by the company
Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide. Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support. With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service. By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Helping you stay in the home you love
Written by the company
- Achieve total independence at home with Stannah
- With craftsmanship backed by generations of experience, 1 million happy stairlift owners worldwide, and award winning customer service, Stannah is a name you can trust to maintain freedom and independence at home.
7-day Money Back Guarantee
Your satisfaction is guaranteed. Up to 100% money back guarantee within seven days of installation.
Within seven days of installation, if you are not completely satisfied with your stairlift, we will arrange to remove
it and, depending on the model, you may receive up to 100% refund of your payment.
Contact info
4.8
Excellent
1K reviews
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A great job!
I am very happy because of having stairlift "Siena". Joe was very friendly and did a professional job. He did a great job and I strongly recommend him for anyone.
Danuta Brodzinska
April 2, 2026
Stannah Stairlift is GREAT
Our installer was polite, friendly, funny and most importantly professional.
March 31, 2026
Stannah chairlift dream
From start to finish the project went very well. Paul, the sales rep was very knowledgeable, detailed and honest. Greg, the technician who installed the chairlift was very professional and paid attention to every detail of the installation. Love the chairlift, style, gears & mechanisms hidden. Great job and product.
March 25, 2026
Makes my life easier.
March 31, 2026
Perfect!
I was very impressed with everyone I came in contact with. Your sales rep was very knowledgeable & answered all our questions without pushing us to buy. The installer was fast, efficient & very calmly explained the chair to my Mom. He stayed with her until she was somewhat comfortable. First class all around.
March 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
One week service observations
The system was installed in less than one day. My top tread cracked, however it does not affect operation. The lift works smoothly snd quietly. I note a large box hanging from the left armrest, which seems strange. Overall, after one week of service (nam pleased with the purchase.
March 27, 2026
Reply from Stannah Stairlifts USA
Hello Neil,
Thank you for your feedback. Please contact our team regarding the stair tread so we can better assist you. The large box you are referring to on the left armrest is the seatbelt for your stairlift.
Please don’t hesitate to reach out if you need anything further, 1-888-680-4073.
Sincerely,
The Stannah Team
Great people to deal with
Everyone I dealt with was pleasant and knowledgeable. This included the salesman,Gene and the installer. The only problem was that I was not left with any paper that stated I had paid for the item and what the warranty included. I also had to call for a booklet that included all the directions and what to do with any problems. I did call and received that information in the mail. I love the stair lift and would recommend your company.
March 17, 2026
The light on the chair arm is on all the time.
Very sturdy with nice features. Installation man was nice and and formative.
March 25, 2026
I am very happy I chose Stannah for my…
I am very happy I chose Stannah for my new stairlift. The whole experience was smooth and professional from start to finish, I would like to especially thank Jamie Smith for being so kind and patient and helpful in explaining everything to me, and Jeff Jacobs the installer for doing such a careful installation and taking the time to show me how to use the stairlift safely, this stairlift has made my life much easier and I am relieved to be able to go up and down the stairs without pain, with bold assurance I recommend Stannah thank you all for your excellent service
March 9, 2026
Friendly and professional
Friendly people to talk to, since the begging to the end. Promptly and punctual service and very professional.
March 17, 2026
I was especially impressed with Ryan in…
I was especially impressed with Ryan in inhouse sales He kept me apprised of each step as I was hospitalized during the time of trying to put everything together during the whole process. He was right there to answer all my questions.
March 5, 2026
Excellent product and service
Everything about the entire process was excellent. The delivery and installation went very well. A shout out to Jeff and Joe for their excellent customer service throughout the delivery and installation. So far the chairlift is working excellent.
March 4, 2026
Trust your gut
Trust your gut. These guys are honest and reliable. From the time Steve visited my moms house to the time they installed they communicated and were very professional. They work with March of Dimes and are very patient. No pressure sells.
I love having the double rail for security and safeness and the chair is nice also which neatly folds away. I like that it is also a Canadian product if ever we need maintenance. parts are readily available.
March 12, 2026
Smooth sale and installation
March 13, 2026
Outstanding company, product and people
I/we chose Stannah for its excellent reputation, and since then my entire experience with Stannah has been outstanding. Our sales person, Michelle, was wonderful, extremely knowledgable about the company, the chairlifts, and pros/cons of placement, which enabled an almost immediate decision to move forward on 2 lifts. Nathan our scheduler was able to answer any further questions/concerns about the installation. Our installers Josh and Matt, were excellent: extremely respectful of our home on a snowy day, and working quietly and efficiently on the install. They carefully explained the workings on the chair until I was comfortable, and provided materials and explanations for everything else I needed know. The install overall was very smooth, the installers genuinely nice, home &white carpet remained clean and neat, and the stair lifts work beautifully. I am so impressed by every aspect of the company, excellent product and the genuine and caring people. Very impressive -- Thanks to all!
March 4, 2026
The entire process from the…
The entire process from the presentation of the product to the installation were flawless. Very easy to understand and use the stairlift. Paul my representative from Stannah and my installer Juan were excellent and professional.
March 4, 2026
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