The garment itself is as good as ever with Stan Ray, however I’ve found that sizing/fit differs greatly. I’ve got jackets and shirts in the same size but the fit is miles apart. The shirts always se... See more
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We got some of the best customer service I’ve experienced in a long while from Jack!!Hopefully we will be able to make a purchase soon!
Company replied
Usually good quality clothes. Have gotten shorts once that were a bit smaller than the indicated size.
How is it possible that a size 32 pant I bought in Nordstrom fit like a size 29? And then another size 32 pant I bought from your website fit like a size 33? Not to mention it having a finger-sized ho... See more
Company details
Written by the company
Stan Ray is an American workwear brand rooted in durability, functionality, and timeless style. Established in 1972 in Texas, Stan Ray was born out of the need for hard-wearing clothes that could stand up to the demands of labor-intensive jobs. Specializing in military-inspired utility and painter pants, the brand quickly became known for its high-quality materials and craftsmanship, making it a staple in both the workwear and fashion scenes. While maintaining a dedication to American manufacturing and ethical production, Stan Ray has expanded its influence from job sites to streetwear circles worldwide. With designs that blend practicality with effortless style, Stan Ray garments cater to those who value authenticity, comfort, and rugged aesthetics. From sturdy canvas pants to minimalist jackets, every piece carries the brand’s legacy of durability and unpretentious style, offering a blend of function and fashion that has become iconic among workwear enthusiasts and style-conscious individuals alike.
Contact info
Unit 16/20 Riverbank Court, EX31 4FY, Braunton, United Kingdom
- service@stanray.com
- stanray.com
3.1
Average
92 reviews
Replied to 6% of negative reviews
Typically replies within 48 hours
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very bad quality
i have bought the pant at 12.sept. since a week i have got no confirmation then i have contacted the service team, i got my pants quick then in 3 days.
i have bought a 80s og painter pants, the denim is thin even worse than h&m. and for another painter pants in stone washed color, it were cut unevenly.
but these pants costs totally 250 euros. it is a very awful shopping experience.
September 20, 2024
Unprompted review
Reply from Stan Ray®
Hi, we are so sorry to hear about your experience. This is certainly not how we like to operate. In relation to delivery, we have been having some issues with our 3PL but this has now been addressed. In relation to the quality of the pants, this is potentially the characteristics of the construction which is made using original workwear machinery and the highest quality stitching. If you believe these pants may be faulty we would be happy to send you an exchange. Please reach out to service@stanray.com with your order number and we would be happy to help. All the best, The Stan Ray team.
Advertisement
Jeg fik 11 gratis t-shirts
I got 11 free t-shirt
I was browsing through some of their clothes then i saw there was a free t-shirt, which then i bought 11 t-shirt.
so thanks for that.
November 15, 2023
Unprompted review
Ridiculous $hipping Costs
I went to purchase a pair of pants on their website, they happened to be on sale for $52, when I got to the checkout the only shipping option was $20! Which is ridiculous, I don't know how they manage to sell anything online.
August 5, 2023
Unprompted review
Reply from Stan Ray®
Hi !
I hope you are well. Shipping costs have definitely been reduced now as we used to ship internationally. We have since opened new warehouses including in the USA this in turn has brought down our shipping costs.
Hopefully you will see this if you go to purchase from ourselves again.
All the best and apology for the delayed reply Trust Pilot was not monitored previously.
Kind regards,
Stan Ray
Stan Ray is terrible
Had a terrible experience with Stan Ray, I received an item that was not remotely true to size, it was an absolutely tiny pair of shorts when I always were a waist 28 as I had ordered. To return the item is going to cost me almost £9 and to post them in the first place was £5. I’m now down almost £15 through no fault of my own. Rubbish company with products that look and fit nothing like the pictures. DO NOT SHOP THERE
May 31, 2023
Unprompted review
Reply from Stan Ray®
Hi !
I hope you are well. Very sorry it has taken us this long to get back to as Trip advisor wasn't monitored previously. Since June 2023 we have made many updates to our operations and also shipping prices. Within the UK this has reduced and you should now be able to see this on purchase. We are currently working on our return shipping too.
If there is ever an issue regarding sizing or you feel a product is incorrect you are always welcome to reach out to service@stanray.com and we will find a reasonable resolution.
Kind regards,
Stan Ray
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