Stansfields Fragrance Oils Ltd Reviews 148

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I ordered some products and I chose to leave the box open because I was waiting for some new oils to arrive. I waited for two weeks for the new oils to arrive and when I bought the oils I forgot to cl... See more

Rated 5 out of 5 stars

I've been buying from stansfieds for over 4 years now! I wouldn't go anywhere else. Their assessments are absolutely amazing (especially when I've got sensitive skin i can use theirs) they're cheap. T... See more

Rated 5 out of 5 stars

The sheer quantity of different fragrances are out of this world and whilst some might not be as strong as the others, the scent throw for wax melts is superior. Always packaged well, a freebie every... See more

Rated 5 out of 5 stars

What an amazing company. Fast dispatch and delivery. Oils are phenomenal, my customers have gone insane for Duvet Day especially! Such a huge range of choice, bigger than any supplier I’ve ever seen.... See more

Company details

  1. Handicrafts Wholesaler

Written by the company

We supply fragrance oils, wax and more wholesale to makers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

148 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Dissapointed

I ordered some products and I chose to leave the box open because I was waiting for some new oils to arrive. I waited for two weeks for the new oils to arrive and when I bought the oils I forgot to close the box. I ordered some more products just so I could close the box, and Stansfields send just the oils I bought. The box was not send. I send and email to their costumer service and the person from customer service (Kyle) admitted it was a mistake of their system but didn't offer to send my package but told me they will send it once I make another order. I asked for a refund (£91.12) because I wasn't planning to order anything else and they just ignored my email. I never got a reply after that (it's been a week). I have ordered from this company for a few years and I wasn't expecting this type of treatment over a mistake from their end. Safe to say I will not be ordering from this company anymore.

May 27, 2025
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Rated 5 out of 5 stars

The best company

The best company! I’ve been ordering from Stansfields for a while now and I’ve been pleased with every single order! They always dispatch so quickly and always arrives the next day. I’ve just placed another order like 5 mins ago and it’s already been dispatched. Amazing! Have lots of products to choose from too. Fab prices and always well packed! Brilliant company all round! Thank you so much Stansfields 💗

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible company

Bloody love stansfileds oils! Really strong and long lasting. Great customer service to. Not had one bad oil from here yet and if tried nearly 200!!!

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great company with some epic fragrance oils

The sheer quantity of different fragrances are out of this world and whilst some might not be as strong as the others, the scent throw for wax melts is superior. Always packaged well, a freebie every now and then is fab and their prices are affordable. Thanks so much for being my number 1 wax and fragrance oil supplier

January 8, 2025
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Rated 5 out of 5 stars

Can't fault Stansfields in any way

Can't fault Stansfields in any way. Excellent communication with the team and very quick delivery on their products.
The oils I have been using since 2019 and myself and my customers are over the moon with how they create their fragrances no other company I have used prior has met their quality standards and have been as helpful. Fantastic products and deals and there is always a fragrance that suits with new ranges being inspired. Thank you Stansfields

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Always been a fantastic company for fragrance oils. I will often come to Stansfields for the best oils and by far the biggest range I've seen. Oils are on point and I've never had one I've not liked. Definately one to try if you haven't already.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Customer of four years

I have used Stanfields for about 4 years and never had a bad experience. Some of their oils are my best sellers. Lemon Marshmallow Buttercream, Caramelised Vanilla & Macademia, Candyfloss & Marshmallow. They do amazing oils, neon and liquid dyes, there house blend service is always an amazing service.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company!

I've been buying from stansfieds for over 4 years now! I wouldn't go anywhere else. Their assessments are absolutely amazing (especially when I've got sensitive skin i can use theirs) they're cheap. The oils are always spot on and they're there if anyone is needing help a lovely business run by some lovely people!

January 21, 2025
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Rated 5 out of 5 stars

Perfect in every way.

I couldn't be more delighted with my order. Stansfield's is my favourite candle supply store. Their fragrances smell exactly as I hope they will; a rare and wonderful thing :) There is always an amazing array of beautiful scents at fantastic prices and superswift delivery too. Thank you so much.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing company

What an amazing company. Fast dispatch and delivery. Oils are phenomenal, my customers have gone insane for Duvet Day especially! Such a huge range of choice, bigger than any supplier I’ve ever seen. I’m just amazed by how quickly my orders have been dispatched and delivered, plus by the beautiful fragrances I’ve made some amazing melts that my customers and I love. In my opinion there is not a single supplier that can beat the range and speed/efficiency of Stansfields. Excellent customer service 5*!
Thank you!

October 25, 2024
Unprompted review
Rated 4 out of 5 stars

Fast delivery & a great range of…

Fast delivery & a great range of fragrance oils! Delivery and dispatch was fast, postage kinda high (to Northern Ireland) compared to other companies, however I will deffo be ordering from this company again. I would recommend them!

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Far and away the best fragrance oils in the UK…

I have purchased from Stansfields Fragrance Oils LTD six times now, although in actuality it was only two deliveries! Both times after making the initial order, I discovered a few more options that i just HAD to purchase, twice!!! Both times I have called them up, and they have suggested that I purchase the second (and third 😅😂) order, but to use an option for the shipping labelled "add to existing order". This is (thankfully) a free option! I'm exceedingly glad I was able to add these extra items to my order, as so many fragrance oils that I "want", not need, were in their current sale, so it was a real treat to be able to try some extra scents out without paying either a fortune extra for shipping, or having to wait to make another order...

I'm not sure how big of a company Stansfields actually are, but I said to the gentleman on the telephone (Kyle) that I am honestly astounded by the quality of their fragrance oils. I have not yet had a single one that was anything less that absolutely heavenly! I've previously used a lot of companies' fragrance oils, from the UK, the USA, China, Korea and Australia. Whilst it can certainly be said that previously my scents from USA and Korea were far and away my favourites, I can say that honestly the fragrance oils from this company have surpassed my wildest expectations. Beautiful fragrance oils!🩷 Whether a simple scent (and I infinitely prefer simple scents) or a complex blended scent, Stansfield's are far and away the best! 👌👍🩷 Their customer service skills are great too, fast, helpful, and effective, so the fact that they are both a small business, and local (under 100 miles away) is of massive value to me! Customer for life right here! Try them out, I can guarantee that you will not be disappointed!

March 31, 2023
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Rated 5 out of 5 stars

Worth more than 5 stars

I've made 12 orders in 3 months (pretty much an order a week). Never had an problems and the dispatch time is impeccable - usually within an hour.

Products are amazing and the oils are long lasting. Glitters are fantastic and I love the unique delipots.

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

First time ordering from you

First time ordering from you, beyond impressed with the very fast delivery! The scents I got smell beautiful and I love the clams you offer, something abit different. Ps. Thank you for the free bottle of oil!

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

First time ordering from this company…

First time ordering from this company and I'm so impressed. Delivery was super efficient, items were well packed and secure and the customer service was excellent and very friendly. Will absolutely order again from this company in the future and would highly recommend to others.

August 12, 2021
Unprompted review
Rated 5 out of 5 stars

Wow..

Wow... what can I say. I’m a new customer to Stansfields for approx a week, received my 3rd order today. Service is fab with lightening fast delivery (next day) Really really happy with service and product quality. Thank you Stansfields.

May 28, 2021
Unprompted review
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