Stanton Optical - Albuquerque (Atrisco) Reviews 

43
TrustScore 3.5 out of 5

3.7

4208 Central Ave SW, Suite D, 87105 Albuquerque, NM, US


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See what reviewers are saying

Rated 1 out of 5 stars

The office was understaffed (not the people who were working's fault), but having the salesperson do the diagnostic exam was less than desirable. I also paid an extra $60 for an appointment with an ac... See more

Company replied

Rated 5 out of 5 stars

Five stars goes to the staff at the Atrisco location. This location’s staff Maria, Ashley, the eye technicians, are the most professional and polite staff I have seen. These amazing women do their j... See more

Rated 5 out of 5 stars

While my experience didn’t start perfectly, the way this company resolved the issue completely turned it around. Their team was attentive, respectful, and committed to making things right. It’s clear... See more

Rated 5 out of 5 stars

All the staff there were so helpful and understanding! As many times i asked for my glasses to be fixed they were really patient doing their job even though i had to exchange the model at the end. Eve... See more


Company details

  1. #2 of 2 best companies in Optometrist
  2. #15 of 19 best companies in Contact Lenses Supplier
  3. #17 of 23 best companies in Eye Care Center
  4. #25 of 42 best companies in Glasses Store
  5. #6 of 10 best companies in Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 4208 Central Ave SW, Suite D, 87105, Albuquerque, NM, United States

  • (505) 456-4433
Promotion box for Stanton Optical - Albuquerque (Atrisco)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.7

Average

TrustScore 3.5 out of 5

43 reviews

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3.7

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(43)

15,028 reviews in the last 12 months

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Rated 1 out of 5 stars

Understaffed and overcharged

The office was understaffed (not the people who were working's fault), but having the salesperson do the diagnostic exam was less than desirable. I also paid an extra $60 for an appointment with an actual doctor that has not been set. So, out of money, my eye issue has not been addressed but someone who sales frames took a look at it.

June 29, 2026
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Reply from Stanton Optical - Albuquerque (Atrisco)

Hello. We sincerely apologize that your experience did not meet your expectations. We are sorry to hear that your visit did not provide the level of care and support you expected, especially regarding the exam process and follow-up for your additional appointment. Our goal is to ensure patients have clear information about their services and feel confident in the care they receive, and we regret that this was not your experience. Please know all of our prescriptions are reviewed and signed by a licensed doctor. We appreciate your feedback as we continue working to improve our communication, scheduling process, and overall patient experience.

Rated 5 out of 5 stars

Love the people and the atmosphere

Love the people and the atmosphere

June 30, 2026
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Reply from Stanton Optical - Albuquerque (Atrisco)

Hi Summer. Thank you for your review! We're glad to hear you enjoyed our team and the atmosphere during your visit. We appreciate your support and look forward to serving you again!

Rated 2 out of 5 stars

Wrong Prescription

Very nice staff, very clean environment, but my prescription is wrong. I will be returning the glasses I purchased as they don’t help me see far at all.

July 16, 2026
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Reply from Stanton Optical - Albuquerque (Atrisco)

Hello Mariah, we’re glad to hear you found our staff friendly and our office clean. We’re truly sorry that your new glasses aren’t providing the vision correction you expected, and we understand how frustrating that must be. This isn’t the level of service we aim to provide. We’ve escalated your situation for further review and will work to address your concerns as quickly as possible. We really appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Customer service Excellent the ladies…

Customer service Excellent the ladies at the location I purchased my glasses were all professional during my visit wait was perfect timing second time purchased glasses Thank You! I would recommend my family and friends to this location.

July 11, 2026
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Reply from Stanton Optical - Albuquerque (Atrisco)

Hello Carlene! We're glad our team provided excellent, professional service and made your second visit a great experience. We truly appreciate your recommendation and look forward to assisting you, your family, and your friends in the future!

Rated 5 out of 5 stars

The Best Service Providers

The Best Service Providers

July 5, 2026
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Reply from Stanton Optical - Albuquerque (Atrisco)

Hi Connie. Thank you for your review! We're thrilled to hear you received the best service from our team. We appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

Everything is great at this location

Everything is great at this location . Even the waiting time they ensure i was ok. They care for cuatomers. Ana is always good take care of all the details and question i maybe have. Well all the employees

June 11, 2026
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Reply from Stanton Optical - Albuquerque (Atrisco)

Hi Daniel. Thank you for your wonderful review! We're delighted to hear that you've had such a great experience at this location. It's especially rewarding to know that Ana and the rest of our team consistently take great care of you, answer your questions, and make sure you're comfortable throughout your visit. We truly appreciate your kind words and look forward to seeing you again!

Rated 5 out of 5 stars

10/10

The staff and service provided was awesome 10/10

June 26, 2026
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Reply from Stanton Optical - Albuquerque (Atrisco)

Hi Jaime. Thank you for your review! We're thrilled to hear that you found our staff and service awesome. A 10/10 rating means so much to us, and we're grateful you took the time to share your experience. We look forward to serving you again in the future! 😊👓

Rated 5 out of 5 stars

The staff was amazing and super…

The staff was amazing and super friendly and were very helpful.

June 11, 2026
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Reply from Stanton Optical - Albuquerque (Atrisco)

Hi Angelica. Thank you for your wonderful review! We're thrilled to hear that our staff made such a positive impression. Providing friendly, helpful service is what we strive for, and we're glad our team was able to make your experience a great one. We appreciate your kind words and look forward to seeing you again! 😊👓

Rated 1 out of 5 stars

My glasses are not correct

My glasses are not correct. They make me dizzy never even wear them. I just keep wearing my old glasses

Its been some time.. probably a few months. Was just so stressed out that I could not deal with it at the time.

June 6, 2026
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Reply from Stanton Optical - Albuquerque (Atrisco)

Hello Rachel. We're sorry to hear that your glasses are not working properly and are causing dizziness. We understand how frustrating it is to be unable to wear your new glasses and have to rely on your old pair. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

My Glasses can't be found

My Glasses can't be found ! They were supposed to be deliverd within 4 days its now 12 days!

June 22, 2026
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Reply from Stanton Optical - Albuquerque (Atrisco)

Hello Gary. We’re sorry to hear about your experience and understand your frustration regarding the delay in receiving your glasses. This is below the standard of service we are committed to. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 2 out of 5 stars

Very impersonal

Very impersonal. Staff not friendly. Felt like a number. Doctor never talked to me about my preferences. Just filled my prescription without talking to me. Never even saw him/her.

May 27, 2026
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Reply from Stanton Optical - Albuquerque (Atrisco)

Hello Tammi. We’re sorry to hear that your experience felt impersonal and that you did not feel properly engaged during your visit. We understand how important it is to be listened to, to have your preferences discussed, and to feel valued throughout the exam process. This is not representative of the level of service and care we strive to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 1 out of 5 stars

When I called and made the appointment…

When I called and made the appointment I was told 79.99 and glasses the same day. 79.99 buy one get one free special. There was none of that. I paid 270.00 for a single pair and didn’t get them for two weeks

June 12, 2026
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Reply from Stanton Optical - Albuquerque (Atrisco)

Hello Adrian. We sincerely apologize for the confusion regarding pricing, promotional expectations, and turnaround times. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional add-ons the package and delivery time frames can vary. Please note that most of our special offers cannot be combined with insurance or other discounts. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 4 out of 5 stars

Everything was fine

Everything was fine. There's always room for improvement.

May 30, 2026
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Reply from Stanton Optical - Albuquerque (Atrisco)

Hello Velma, Thank you for your feedback! We’re glad to hear everything went well, and we truly appreciate your honest note about improvement. Input like yours helps us continue to grow and provide even better experiences. We hope to see you again soon!

Rated 5 out of 5 stars

Anai was super helpful super welcoming…

Anai was super helpful super welcoming inn helped me find the perfect frames for me and just did an amazing job explaining the sizes of the frames I got do to the frames I bought are tight but Anai lead me to the right direction with the perfect frames to fit my face !👍🏽🙏🏽

May 16, 2026
Rated 1 out of 5 stars

I wasn't seen until almost 2 hours…

I wasn't seen until almost 2 hours after set appointment. They said they "double booked" me. Contacts are almost double the price anywhere else.

April 27, 2026
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Reply from Stanton Optical - Albuquerque (Atrisco)

Hello. We apologize for the extended wait despite your confirmed appointment. We know how valuable your time is, and this is not the level of care and service we are committed to. Please know that pricing can vary depending on your prescription and product selection. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

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