Stanton Optical - Augusta Reviews 

166
•
TrustScore 4 out of 5

4.1

3899 Washington Rd, 30907 Augusta, GA, US

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Rated 5 out of 5 stars

Georgia was absolutely amazing! Made sure I was happy with my purchase by going above and beyond in her customer care and support. She provided great service and is very pleasant.

Rated 5 out of 5 stars

Because of my cataract surgery some years ago, they weren't able to complete my eye exam, but they did not charge me for what they did do and sent me to someone who could do a complete exam for me.... See more

Rated 5 out of 5 stars

It was okay but when I came in they didn't ask for my insurance card which was a red flag to me like tha price was gonna be a price regardless 🤔. Then after I showed proof of my insurance my glasses... See more

Rated 1 out of 5 stars

The eye exam some of the equipment wasn’t working properly. I’m not happy with the eyeglasses that I got and when I went in to explain to them what was going on they told me that I would have to learn... See more

Company replied


Company details

  1. Optometrist
  2. also in
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Augusta

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

166 reviews

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4.1

All reviews

(166)

19,821 reviews in the last 12 months

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Rated 4 out of 5 stars
Stanton Optical - Augusta logo

Reply from Stanton Optical - Augusta

Hello Pamela! We’re glad to hear our team was friendly and helpful during your visit. We truly appreciate your support and taking the time to share your experience!

Rated 2 out of 5 stars

I did a contact exam and the trial pair…

I did a contact exam and the trial pair of contacts is not even my prescription… I ordered a 6 month supply from yall to be delivered to my house, hoping that is correct.

May 29, 2026
Stanton Optical - Augusta logo

Reply from Stanton Optical - Augusta

Hello. We’re sorry to hear about your concerns regarding the trial contact lenses you received. This is not the level of service and care we strive to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

Waited over an hour past appointment…

Waited over an hour past appointment time.
Virtual doctor told me I'd be better off seeing an in-person doctor.
Very expensive prescription still needs adjustment.
My DMV form did not get filled out timely and my license expired before I could get my form.

May 14, 2026
Stanton Optical - Augusta logo

Reply from Stanton Optical - Augusta

Hello Claire. We sincerely apologize for your experience regarding wait times, communication, prescription accuracy, and document processing. This is not the level of service we strive to provide. We are also sorry to hear that the delay in completing your DMV paperwork impacted your ability to renew your license on time. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Will return

Janelle was a HUGE help and made all the difference. She helped me try different frames to see which one fit best, and also helped make the best pick with the lenses.
They make the lenses in house too, so my glasses were ready the next day

May 12, 2026
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Reply from Stanton Optical - Augusta

Hello Liam, Thank you so much for your kind feedback! We’re thrilled to hear Janelle made such a big difference in your experience and helped you find the perfect frames and lenses. It’s great to know you were able to take advantage of our in-house lens service and get your glasses so quickly. We truly appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

The lady was nice

The lady was nice, explained everything and showed exactly what I needed
And glasses were ready within a hour. I say that is a win

May 28, 2026
Stanton Optical - Augusta logo

Reply from Stanton Optical - Augusta

Hello Bonnie, Thank you so much for your kind feedback! We’re glad to hear our team member took the time to explain everything clearly and help you find exactly what you needed. It’s great to know you were able to get your glasses so quickly as well—that’s definitely a win! We truly appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Fast service

Fast service! My clinician/sales rep greeted me at the door, was super knowledgeable and saved me time and money!

May 25, 2026
Rated 4 out of 5 stars

Great deal for two pair of glasses and…

Great deal for two pair of glasses and free exam. However, exam was delayed for an hour after scheduled appointment. Nevertheless, I will continue to use their services and consider the atmosphere to be pleasant and professional.

May 14, 2026
Rated 1 out of 5 stars

Bait and switch

I Went in for the advertised sale with a free eye exam. Unfortunately, I was told (and 2 others in the lobby) that my lens didn’t qualify for the sale. I picked out 2 pairs and the very loud speaking SALESPERSON embarrassed me by loudly stating that my lens wouldn’t fit in the blue dot frames. She said that the pair that I had chosen came up to over $900 BEFORE DISCOUNTS! I felt bamboozled and sick to my stomach to hear the sales pitch. I didn’t expect my first adulting experience to be like that. Wouldn’t return if they were giving away glasses.

May 4, 2026
Stanton Optical - Augusta logo

Reply from Stanton Optical - Augusta

Hello Victoria. We're truly sorry to hear about your experience, the embarrassment you felt during your visit and any confusion regarding our promotions. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional add-ons the package can vary. This is not the level of communication or professionalism we aim to provide. We'll be escalating this internally to ensure it's thoroughly reviewed.

Rated 3 out of 5 stars

I must have missed the fine print.

Well to be honest I felt a little defensive. I had heard a few disappointing experiences from a few friends over the past few years and was hesitant to visit the store. But I went anyway. It started off poorly. We went in for an ad that specifically promoted 2 pairs for $ 79.00 including an exam. When we arrived we were greeted promptly at the door and pointed to the area we were to go to receive the eye exam. We were greeted promptly, paperwork was explained & we were informed that the $79. advertisement we were coming in for wasn't what we would be getting. Now that sent alarm bells ringing! We had heard in reviews that the ad was more of a bait and switch. What we thought would be an eye exam and 2 pair of glasses for $79 was now $157. The reason given was; "the $79 ad price was for reading glasses" . My bad. I must not have read some supper small fine print on that ad. I didn't like the feeling of being trapped but I sat down and filled the forms out.
Within 5 min it was done. Within 20 the exam was done and we waited for a consultation with a Dr/Specialist that would be done via video consultation It was rushed, clinical, and in my case, a bit freighting.
We were asked to look for frames. Frames from the blue tag group. The selection offered was not good. The frames felt like they were made of cheap material. And finding out that the lens to be made to be put into the frame were a plastic material. It was an over all disappointment. My friend received his glasses approx an hour later. Mine would take approx 4 days.
Overall experience was up & down. On a review scale it gets a 45% of 100%.
Maybe others will have a great visit and will leave feeling like the money they paid was a good value.

April 28, 2026
Stanton Optical - Augusta logo

Reply from Stanton Optical - Augusta

Hello, we’re sorry to hear that your visit did not fully meet your expectations. We understand how frustrating it can be when there is confusion regarding our pricing, promotions, and frame selections, especially if you arrived with certain expectations based on our advertising. Our 2 for $79 deal is one of our bestselling promotions, but please keep in mind that depending on your prescription, product selection, and any additional add-ons, the package price can vary. We typically offer a broad selection as part of our value promotions. We appreciate your feedback, as it helps us improve our service, and we hope to have the opportunity to better serve you in the future.

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