Great customer service, was in and out from making the appointment, getting an exam, and picking up my glasses within 3 hours. Highly recommended. Staff was excellent
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Great customer service, was in and out from making the appointment, getting an exam, and picking up my glasses within 3 hours. Highly recommended. Staff was excellent
Company replied
Staff was very friendly and efficient. Scheduled an eye exam same day, got me prescription and two new pairs of glasses all within about an hour. Definitely recommended this place ❤️
Company replied
I had a great experience here today at Stanton! I was able to get an eye examine that was much needed. My technician Mrs Carolyn was very sweet and patient with me . I will be returning . Thank you so... See more
Company replied
The crew at the Bossier location is amazing! The only reason why I took away two stars was the wait time after performing the exam, and that had nothing to do with the crew. It was more the delay from... See more
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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2578 Airline Dr, 71111, Bossier City, LA, United States

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Reply from Stanton Optical - Bossier City
Everyone is nice and professional and the service was quick but not rushed
The technician made my first experience so easy! We laughed and she talked me through everything! I had a great experience.
I so appreciated the customer service! I felt truly cared for in the most professional way. Highly recommend-- hands down!
The employees were very polite and helpful guiding me through with ease.
The crew at the Bossier location is amazing! The only reason why I took away two stars was the wait time after performing the exam, and that had nothing to do with the crew. It was more the delay from the doctor. I'm normally in and out within 30 minutes, and this time it was more like an hour and fifteen minutes.
Process was easy and I was able to get my glasses when needed.
I called and made an appointment for the same day. Wow, that's awesome. The staff was very friendly and helpful with the process. They walked me through everything. I need glasses for driving and I got an eye exam and single vision glasses #2 pair for $79.99 plus tax. I will tell my family and friends.
Friendly, fun, and knowledgeable staff. Great frame selection. Short wait time. Will not shop anywhere else for glasses.
Getting my glasses the same day, customer service is at an 100%

Reply from Stanton Optical - Bossier City
I want to start by saying my rating is not reflective of the staff that works in person in this clinic. They were friendly and accommodating to the best of their ability. However the virtual doctor, Michael Insler, is a joke. He made this experience the worst in the 39 years I have been wearing contacts. I wear multi focal lenses, the same prescription for many years. Dr Insler changed my prescription. I told the staff before I left the office they did not work for me. They said try them for a few days and see. See! Haha. My job requires up close vision every day. I could not see up close and told them that. I was required to come for a recheck. I tried telling Dr Insler my concerns and tried to ask questions but he just kept saying to talk to my technician. He was very rude and even raised his voice at one point. He eventually did change my prescription slightly but they still didnt work for me. I asked him to change back to my original prescription, which worked perfectly for me. He eventually did but I ended up having to pay $588 to go back to my original prescription, in addition to over $500 spent on the first visit for contacts and glasses. That in addition to what my insurance paid. I walked in on he first day seeing fine and walked out not being able yo see. It took 4 weeks to resolve this problem, all while wearing the wrong prescription contacts. Never again!! And I will tell anyone who mentions going to Stanton to run, run, run away as fast as they can.

Reply from Stanton Optical - Bossier City
Very quick and professional experience! Definitely going back :) The technology being used had my mind blown, I 100% expected to have my eyes dilated, nope!

Reply from Stanton Optical - Bossier City
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