Stanton Optical - El Paso (Sunland) Reviews 

77
TrustScore 4 out of 5

4.0

725 Sunland Park Dr, #225, 79912 El Paso, TX, US


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Rated 5 out of 5 stars

Great place to get my prescription eye glasses. Manager sahagun was very helpful and took the extra step to make it an exceptional experience since this was my first time wearing glasses

Company replied

Rated 5 out of 5 stars

The staff grace luis michelle, are awesome.They all deserve a raise.They make my visit special.The place is also nice and clean.It's nice and fresh, welcome me.But most important, again, the staff, ev... See more

Company replied

Rated 5 out of 5 stars

What made this sucha memorable experience is Gracie( manager). She was sweet, informative, so helpful on explaining the different kinds of optical options..being honest on how the frames look on... See more

Company replied

Rated 2 out of 5 stars

Didn’t talk to me about the contacts choices i wanted a daily refill and I have gotten the monthly by accident but never got asked about it, Just double check costumers request.

Company replied


Company details

  1. #2 of 2 best companies in Optometrist
  2. #15 of 19 best companies in Contact Lenses Supplier
  3. #17 of 23 best companies in Eye Care Center
  4. #25 of 42 best companies in Glasses Store
  5. #6 of 10 best companies in Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 725 Sunland Park Dr, #225, 79912, El Paso, TX, United States

  • (915) 277-0058
Promotion box for Stanton Optical - El Paso (Sunland)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.0

Great

TrustScore 4 out of 5

77 reviews

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4.0

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(77)

16,302 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to schedule

Easy to schedule. Prompt attention. Patience with the kids.

July 24, 2026
Stanton Optical - El Paso (Sunland) logo

Reply from Stanton Optical - El Paso (Sunland)

Hello Jacob! We’re glad to hear our team was kind and helpful during your visit. We truly appreciate your kind words and thank you for choosing Stanton Optical!

Rated 5 out of 5 stars

Great place to get my prescription eye…

Great place to get my prescription eye glasses. Manager sahagun was very helpful and took the extra step to make it an exceptional experience since this was my first time wearing glasses

July 23, 2026
Stanton Optical - El Paso (Sunland) logo

Reply from Stanton Optical - El Paso (Sunland)

Hi Ana! We're thrilled to hear Manager Sahagun made your first experience wearing glasses such a positive one. Taking the extra time to help and ensure every customer feels comfortable and confident is what we strive for every day. We truly appreciate your kind words and thank you for choosing us for your eyewear needs!

Rated 4 out of 5 stars
Stanton Optical - El Paso (Sunland) logo

Reply from Stanton Optical - El Paso (Sunland)

Hi Jorge! We're so glad to hear our team was knowledgeable and helpful throughout your visit. Providing excellent service and expert guidance is what we strive for every day. Thank you for choosing us!

Rated 2 out of 5 stars

Didn’t talk to me about the contacts…

Didn’t talk to me about the contacts choices i wanted a daily refill and I have gotten the monthly by accident but never got asked about it, Just double check costumers request.

August 7, 2026
Stanton Optical - El Paso (Sunland) logo

Reply from Stanton Optical - El Paso (Sunland)

Hello Maya, we’re sorry that your contact lens preferences were overlooked and that you received a different lens type than expected. This isn’t the level of service we aim to provide, and we understand how frustrating this must be. We’ve escalated your situation for further review so we can address your concerns promptly. Your feedback is very important to us, and we appreciate you bringing this to our attention.

Rated 1 out of 5 stars

The glass order was not completed

The glass order was not completed. My news glasses came in pieces and not ready to wear!!!

August 7, 2026
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Reply from Stanton Optical - El Paso (Sunland)

Hello Robert, we apologize that your glasses were not complete and ready to wear upon arrival. We are actively working on your glasses and will notify you as soon as they’re ready. Thank you so much for your feedback—we really appreciate it.

Rated 5 out of 5 stars
Stanton Optical - El Paso (Sunland) logo

Reply from Stanton Optical - El Paso (Sunland)

Hi Nancy! We're delighted to hear you received professional and friendly service during your visit. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

The staff grace luis michelle

The staff grace luis michelle, are awesome.They all deserve a raise.They make my visit special.The place is also nice and clean.It's nice and fresh, welcome me.But most important, again, the staff, every single person, the whole staff is fabulous, awesome.They all deserve a race.I will be recommending you guys and I will be going back

August 5, 2026
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Reply from Stanton Optical - El Paso (Sunland)

Hello Michael, We’re so glad to hear Grace, Luis, Michelle, and the entire team made your visit such a special experience. It’s great to know their friendly service, welcoming attitude, and dedication stood out to you, and that you enjoyed the clean and comfortable environment. We truly appreciate your kind words and recommendation, and we’ll be sure to share your compliments with the team. We look forward to welcoming you back again!

Rated 5 out of 5 stars

Great customer service

Great customer service.
And very friendly

August 3, 2026
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Reply from Stanton Optical - El Paso (Sunland)

Hello Rikster! We’re glad to hear you received great customer service and friendly support from our team. We appreciate you taking the time to share your experience with us!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Everything was Explained clearly and to the point.

July 14, 2026
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Reply from Stanton Optical - El Paso (Sunland)

Hello Gloria! We’re glad to hear our team provided excellent customer service and clear explanations throughout your visit. We appreciate you sharing your experience with us!

Rated 5 out of 5 stars

All was ok

All was ok, very good service.

July 16, 2026
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Reply from Stanton Optical - El Paso (Sunland)

Hello Cesar! We're glad you had a positive experience and received very good service during your visit. We appreciate your feedback and look forward to assisting you again!

Rated 5 out of 5 stars

Great customer service and…

Great customer service and knowledgeable of product.

July 2, 2026
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Reply from Stanton Optical - El Paso (Sunland)

Hi Chad. Thank you for your review! We're so glad to hear that you received great customer service and found our team knowledgeable about our products. Helping our customers make informed decisions and have a positive experience is always our goal. We appreciate your support and look forward to seeing you again soon! 😊👓

Rated 5 out of 5 stars

Excellent staff

Great selection of glasses. Excellent staff.

July 10, 2026
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Reply from Stanton Optical - El Paso (Sunland)

Hello Susan, Thank you for your wonderful review! We're so glad to hear you enjoyed our great selection of glasses and received excellent service from our team. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Good service

Good service

June 22, 2026
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Reply from Stanton Optical - El Paso (Sunland)

Hello Gilberto! We're glad you experienced excellent service. We appreciate your feedback and look forward to seeing you again!

Rated 5 out of 5 stars

Graciela was very helpful

Graciela was very helpful

July 4, 2026
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Reply from Stanton Optical - El Paso (Sunland)

Hi John. Thank you for your review! We're glad to hear Graciela was very helpful during your visit. We appreciate your support and look forward to serving you again!

Rated 2 out of 5 stars

The staff who conducted the eye exam…

The staff who conducted the eye exam were very kind and helpful. However, the staff member responsible for processing payments and assisting with selecting my glasses appeared to be rushed and bothered. I have not received my second pair of glasses because the wrong order was placed, and I haven't received any updates on its status. Although I paid for them, I will be requesting a refund for the second pair since it has been a month without any progress.

June 8, 2026
Stanton Optical - El Paso (Sunland) logo

Reply from Stanton Optical - El Paso (Sunland)

Hello. We sincerely apologize that your experience did not meet your expectations. We're glad to hear our exam team provided kind and helpful service, but we're sorry that your experience during the eyewear selection process and the delay with your second pair fell short. We understand how frustrating it is to have an order placed incorrectly and to go so long without an update. This is not representative of the level of service and care we aim to deliver. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

They where super friendly and…

They where super friendly and understandable and answered all my questions and doubts

July 3, 2026
Stanton Optical - El Paso (Sunland) logo

Reply from Stanton Optical - El Paso (Sunland)

Hello Delia! We're glad our team was friendly, understanding, and took the time to answer all your questions. We appreciate your feedback and look forward to seeing you again!

Rated 1 out of 5 stars

ugly staff behavior

ugly staff behavior, weird but very egocentric and not useful for purchasing of eye wear, don't you think??? not worth the time or stress, specially not the money$$$went back and it was not resolved-

June 8, 2026
Unprompted review
Stanton Optical - El Paso (Sunland) logo

Reply from Stanton Optical - El Paso (Sunland)

Hello Bri. We're sorry to hear that your experience did not meet your expectations, and we regret that you did not feel supported during your visit and that your concerns remained unresolved after returning to the store. This is not the level of professionalism or customer service we strive to provide. We’d love the opportunity to assist you further please feel free to contact us at 877-518-5788 so we can gather more details and work toward a resolution.

Rated 5 out of 5 stars

Mariah

Mariah was so great polite and explained each and every step of my appt.. Great communication skills customer service! And not only her but all the other staff as well!

July 1, 2026
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Reply from Stanton Optical - El Paso (Sunland)

Hello Natalie! We're glad Mariah and the rest of our team provided polite, clear, and excellent customer service throughout your appointment. We appreciate your kind words about their communication and look forward to seeing you again!

Rated 5 out of 5 stars

Stanton optical is the Bestest above and beyond 😍

What made this sucha memorable experience is Gracie( manager). She was sweet, informative, so helpful on explaining the different kinds of optical options..being honest on how the frames look on my face is a huge complement and help,I want the truth.. thank you kindly for everything Gracie and all the young ladies there.. Definitely five stars 🌟 🤩 will be back in the future!!

June 27, 2026
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Reply from Stanton Optical - El Paso (Sunland)

Hi Evie. Thank you for your wonderful review! We're thrilled to hear that Gracie made such a positive impact on your experience. Her honesty, knowledge, and dedication to helping you find the right frames are truly appreciated. We're so glad you felt supported throughout the process, and we look forward to welcoming you back in the future. Thank you for the five stars! 🌟😊👓

Rated 1 out of 5 stars

Gave me the wrong frame

Gave me the wrong frame and tried to convince me that it was my order, the employee also had an attitude and didn't even let me talk.

June 24, 2026
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Reply from Stanton Optical - El Paso (Sunland)

Hello Jesus. We’re sorry to hear about your experience and understand your frustration regarding receiving the wrong frames and the service you described during your visit. We appreciate the opportunity to make things right by providing a replacement, and we thank you for allowing us the chance to resolve the issue. Please know that your concerns have also been escalated internally so they can be reviewed and addressed appropriately. Thank you for taking the time to share your feedback.

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