Stanton Optical - Grand Rapids Reviews 21

TrustScore 4 out of 5

4.0

2735 28th St SE, 49512 Grand Rapids, MI, US


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Rated 5 out of 5 stars

Stanton Optical has so many frames to choose from. I found exactly what I wanted in very little time. The staff is very helpful and explained charges well. My glasses were available very quickly.... See more

Rated 5 out of 5 stars

The guy I worked with is just all the way an awesome, and communicated well with me. You replaced my lenses for me in my glasses for a charge. I can go on and on about how he was just great friendly o... See more

Company replied

Rated 1 out of 5 stars

I went in to get an eye exam and some glasses eye exam went well. I told the lady I was looking for glasses that were progressive lensesThey made a mistake and ordered single vision glasses when I go... See more

Rated 5 out of 5 stars

Everyone was friendly and very helpful. The selection of frames was very diverse in style and price. Your discounts were incredible.


Company details

  1. #2 of 2 best companies in Optometrist
  2. #15 of 19 best companies in Contact Lenses Supplier
  3. #18 of 22 best companies in Eye Care Center
  4. #26 of 39 best companies in Glasses Store
  5. #7 of 9 best companies in Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 2735 28th St SE, 49512, Grand Rapids, MI, United States

  • 6163584148
Promotion box for Stanton Optical - Grand Rapids

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.0

Great

TrustScore 4 out of 5

21 reviews

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Rated 1 out of 5 stars

I went in to get an eye exam and some…

I went in to get an eye exam and some glasses eye exam went well. I told the lady I was looking for glasses that were progressive lensesThey made a mistake and ordered single vision glasses when I got them I explained to them that’s not what I wanted then they assured me they will fix the problem. Call me back in two weeks later gave me the same pair of glasses and told me they were fixed so I would not recommending anybody coming here and Customer Service
Was bad

April 12, 2026
Rated 5 out of 5 stars

Great experience!

Stanton Optical has so many frames to choose from.
I found exactly what I wanted in very little time.
The staff is very helpful and explained charges well.
My glasses were available very quickly.
I will definitely be returning and recommend others to check it out.

April 1, 2026
Rated 2 out of 5 stars

Sub par vision exams

Visited twice for my Rx/ exam. My vision is still weaker than my old rx. I cannot see clearly as far down road with the Rx I walked out of Stanton with. I have used my benefits for the year. And now I have to pay entirely out of pocket to go somewhere else to get a rx that is adequate.

March 5, 2026
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Reply from Stanton Optical - Grand Rapids

Hello. We’re very sorry to hear about your experience and sincerely apologize for the frustration caused by your prescription not meeting your vision needs, especially after multiple visits and using your benefits. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Stephanie was so helpful

Stephanie was so helpful, knowledgeable and friendly. She helped us find exactly what we needed and made us feel confident about our choices. She is the whole reason we made our purchase. Also the store has a large selection and we found frames that we really liked and that looked good on me. We had been looking at other stores for quite awhile.

February 21, 2026
Rated 2 out of 5 stars

I came in and had an eye exam completed…

I came in and had an eye exam completed and paid over $400 to get my contacts. And when they arrived, I put them in and could not see, I looked at the prescription box that I had from my previous visited a different optical company, and my prescription was 5.25 the prescription that I received from your facility was 3.25 huge difference. So I had to make another trip. A third trip at this point. Have another eye exam completed in which the results came back and it was a 4 something. So the girl then overwrote it to the prescription that I got from a different company. In order to those to come in, I waited to receive my update when my contacts arrived two weeks went by nowhere. No email nothing so few days later. When I had a chance, I decided to stop in and see if it was there. Sure enough. My prescription was there, so I ended up picking 'em up

February 20, 2026
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Reply from Stanton Optical - Grand Rapids

Hello Sandra, we’re very sorry to hear about the difficulties you encountered with your contact lens prescription and the multiple trips you had to make to resolve the issue. Thank you for bringing this to our attention. We'll be escalating this internally to ensure it's thoroughly reviewed. We truly appreciate your feedback.

Rated 5 out of 5 stars

Efficient

I showed up at the facility and they were able to get me in right then. Professional and efficient! My glasses were made in 20 minutes. I will definitely be returning!

February 20, 2026
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Reply from Stanton Optical - Grand Rapids

Hello Tammy! We’re thrilled we could get you in quickly and have your glasses ready in no time. We look forward to seeing you again!

Rated 4 out of 5 stars

Great customer service

The day I went in with my son, it was short staffed so our scheduled time got pushed back, so it was longer than originally expected. However, they were still very helpful and still took the time to fully explain the whole process and were very friendly. We will come back to this location for other family members for sure.

March 7, 2026
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Reply from Stanton Optical - Grand Rapids

Hello Carmen! We appreciate your patience during a busy day and are glad our team was still able to provide helpful, friendly service and fully explain the process. We look forward to seeing you and your family at this location again!

Rated 5 out of 5 stars

Everyone was very nice

Everyone was very nice. Treated me quick and gave me the best deal for my bucks.

March 6, 2026
Stanton Optical - Grand Rapids logo

Reply from Stanton Optical - Grand Rapids

Hello Dawn! We’re glad our team was nice, efficient, and helped you get the best value. We truly appreciate your kind words!

Rated 5 out of 5 stars

The guy I worked with is just all the…

The guy I worked with is just all the way an awesome, and communicated well with me. You replaced my lenses for me in my glasses for a charge. I can go on and on about how he was just great friendly overall just was a decent person I’ll definitely be bringing me and my family back for more business there.

March 4, 2026
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Reply from Stanton Optical - Grand Rapids

Hello David! We’re thrilled to hear that our team member provided friendly, clear communication and excellent service. We truly appreciate your trust and look forward to serving you and your family again!

Rated 5 out of 5 stars

Great experience

Great experience. Will go there for any future family eye needs. I love how quick and effortless the visit was… After the eye exam, 45mins and my daughter had her new prescription glasses ready to go.

February 24, 2026
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Reply from Stanton Optical - Grand Rapids

Hello Rueben! We’re thrilled to hear your visit was quick and effortless, and that your daughter got her new glasses so smoothly. We look forward to taking care of your family’s eye care needs in the future!

Rated 5 out of 5 stars

Very knowledgeable and patient

Very knowledgeable and patient

February 20, 2026
Stanton Optical - Grand Rapids logo

Reply from Stanton Optical - Grand Rapids

Hello Felicia! Thank you for your feedback! We’re glad our team was knowledgeable and patient. We look forward to seeing you again!

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