Stanton Optical - Kernersville Reviews 

47
TrustScore 4.5 out of 5

4.5

794 S Main St, Suite C, 27284 Kernersville, NC, US


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Rated 5 out of 5 stars

Store manager Erica is honest and straightforward without the pressure, so my wife and I will be back. Edward helped with my frames and provided outstanding customer service, along with his pleasant d... See more

Company replied

Rated 4 out of 5 stars

I have a very good experience with staff about choosing, pricing, q&a. Expected super-easy prepaid pick-up was much longer than expected, especially with bored and tired kids. Next time I will try to... See more

Company replied

Rated 5 out of 5 stars

Edward assisted me in ordering the glasses and when my first pair was ready he was there to assist me. He and the young lady who assisted me during the exam are the reasons for the 5 star review.

Company replied

Rated 5 out of 5 stars

So starting out I was very worried because I spent a lot of time online looking at reviews and quite a bit of them were horrible. Not for this location specifically but in general. I went in with my q... See more

Company replied


Company details

  1. #2 of 2 best companies in Optometrist
  2. #15 of 19 best companies in Contact Lenses Supplier
  3. #17 of 23 best companies in Eye Care Center
  4. #25 of 41 best companies in Glasses Store
  5. #6 of 10 best companies in Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 794 S Main St, Suite C, 27284, Kernersville, NC, United States

  • 3365309082
Promotion box for Stanton Optical - Kernersville

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.5

Excellent

TrustScore 4.5 out of 5

47 reviews

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4.5

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(47)

14,423 reviews in the last 12 months

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Rated 5 out of 5 stars

Manager Erica and Edward

Store manager Erica is honest and straightforward without the pressure, so my wife and I will be back. Edward helped with my frames and provided outstanding customer service, along with his pleasant demeanor. He just wasn't simply focused on the sale which made the purchase easy for me, he just made it happen. Other staff were friendly as well.

June 19, 2026
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Reply from Stanton Optical - Kernersville

Hello Cunningham's, Thank you for your wonderful review! We're so glad to hear Erica, Edward, and the team provided an honest, welcoming, and pressure-free experience. It's great to know Edward took the time to understand your needs and made the process easy and enjoyable. We truly appreciate your kind words and look forward to assisting you and your wife again in the future!

Rated 5 out of 5 stars

It was quick and easy

It was quick and easy

June 30, 2026
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Reply from Stanton Optical - Kernersville

Hello Taylor! We're glad you had a quick and easy experience during your visit. We appreciate your feedback and look forward to assisting you again!

Rated 5 out of 5 stars

The experience was great

The experience was great, the staff was great and we thank all involved

July 16, 2026
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Reply from Stanton Optical - Kernersville

Hi Melanie. Thank you for your wonderful review! We're so glad you had a great experience and that our team provided excellent service throughout your visit. We truly appreciate your kind words and look forward to seeing you again!

Rated 5 out of 5 stars

Excellent

Excellent! Everyone I interacted with was friendly, knowledgeable and caring. I can’t remember all their names but all of them were excellent!

June 20, 2026
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Reply from Stanton Optical - Kernersville

Hello Vicki, Thank you for your wonderful review! We're so glad to hear that everyone you interacted with was friendly, knowledgeable, and caring throughout your visit. We truly appreciate your kind words and will be sure to share your feedback with the team. We look forward to seeing you again!

Rated 5 out of 5 stars

The lady who did my exam was great and…

The lady who did my exam was great and very friendly and the gentleman who helped me was very knowledgeable and helpful

July 9, 2026
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Reply from Stanton Optical - Kernersville

Hello Joseph! We're glad the team members who assisted you provided friendly, knowledgeable, and helpful service throughout your visit. We appreciate your kind words and look forward to seeing you again!

Rated 1 out of 5 stars

Didn’t measure my glasses correctly and…

Didn’t measure my glasses correctly and having trouble seeing with them.

June 20, 2026
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Reply from Stanton Optical - Kernersville

Hello Mary. We’re sorry to hear that your glasses aren’t working as expected. Our goal is to ensure every pair is properly fitted and provides clear, comfortable vision, and we regret that this was not your experience. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Edward assisted me in ordering the…

Edward assisted me in ordering the glasses and when my first pair was ready he was there to assist me. He and the young lady who assisted me during the exam are the reasons for the 5 star review.

July 7, 2026
Stanton Optical - Kernersville logo

Reply from Stanton Optical - Kernersville

Hello Stephen! We're glad Edward and our team provided excellent service throughout your visit, from your exam to ordering and receiving your glasses. We appreciate your kind words and will be sure to share your feedback with Edward and the team. We look forward to seeing you again!

Rated 3 out of 5 stars

Nice people but too expensive

They seemed nice enough but left with a lot of sticker shock. Went in for your advertised $79 eye exam but missed the fine print if you had issues that really made you need glasses you were going to pay more than that. I will probably just go to Walmart eye center next year. As glasses were also way more expensive.

June 27, 2026
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Reply from Stanton Optical - Kernersville

Hello Mary. We're glad to hear our team was courteous during your visit; however, we're sorry that the pricing did not meet your expectations, and we regret any confusion regarding the advertised offer and any additional services or products that affected the final cost. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional enhancements the package can vary. Please note that most of our special offers cannot be combined with insurance or other discounts. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 4 out of 5 stars

experienced staff, good pricing

I have a very good experience with staff about choosing, pricing, q&a. Expected super-easy prepaid pick-up was much longer than expected, especially with bored and tired kids. Next time I will try to schedule pickup without them. I expected 15-20 minutes, it was almost an hour…

June 29, 2026
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Reply from Stanton Optical - Kernersville

Hello Iva! We're glad you had a great experience with our team while choosing your glasses, discussing pricing, and getting your questions answered. We appreciate you letting us know about the longer-than-expected pickup time, and we'll continue working to improve the experience for our customers. We hope to see you again and provide an even smoother visit next time!

Rated 5 out of 5 stars

The staff was extremely polite and…

The staff was extremely polite and helpful. My glasses are great and I got them back 3 days early.

June 26, 2026
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Reply from Stanton Optical - Kernersville

Hi Betty. Thank you for your wonderful review! We're thrilled to hear that our staff was extremely polite and helpful throughout your visit. It's even better to know that you're happy with your glasses and that they arrived three days earlier than expected. We truly appreciate your kind feedback and look forward to helping you again in the future! 😊👓

Rated 5 out of 5 stars

Great experience

Clean ,nice experience and great customer service.

June 23, 2026
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Reply from Stanton Optical - Kernersville

Hello Karen, Thank you for your kind feedback! We’re delighted to hear you had a clean, pleasant experience and received great customer service. We appreciate your support and look forward to seeing you again!

Rated 3 out of 5 stars

The glasses arrived early but...

The glasses arrived earlier than expected, which was a nice surprise. However, I had to wait 20 min for the tech to come out and release the glasses. Although I understand systems and processes, I suggest that you communicate a possible wait time in the text and/or give the option to make an appointment.

June 20, 2026
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Reply from Stanton Optical - Kernersville

Hello. We’re glad to hear that your glasses arrived earlier than expected and appreciate you taking the time to share your experience. We apologize for the wait you experienced when picking them up and understand how frustrating that can be, especially when you are expecting a quick visit. This falls short of the standard of service we strive to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 5 out of 5 stars

Great place got what I need and staff…

Great place got what I need and staff is very helpful.

June 1, 2026
Stanton Optical - Kernersville logo

Reply from Stanton Optical - Kernersville

Hello. Thank you for your kind words! We’re so glad you found everything you needed and that our team was helpful during your visit. We truly appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars

Excellent staff

Excellent staff

May 20, 2026
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Reply from Stanton Optical - Kernersville

Hello Todd, Thank you for your kind feedback! We’re so glad you had a great experience with our staff. We truly appreciate your support!

Rated 5 out of 5 stars

Don’t judge a book by its reviews :)

So starting out I was very worried because I spent a lot of time online looking at reviews and quite a bit of them were horrible. Not for this location specifically but in general. I went in with my questions making sure promotions were true and I wasn’t going to be upcharged for random things I didn’t want. The staff were all very friendly and helpful. I got the promotion they had on the website without any extra stuff. Stanton optical is a great place!

June 4, 2026
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Reply from Stanton Optical - Kernersville

Hello Mathie, Thank you so much for sharing your experience! We’re really glad to hear our team was friendly and helpful and that everything went smoothly for you. It’s especially great to know you were able to get the promotion you saw online with no unexpected charges—providing clear and honest service is very important to us. We truly appreciate your trust and support, and we’re happy we could give you a positive experience!

Rated 3 out of 5 stars

New glasses needed

To look around, they requested that we make an appointment and said they would not hold appointment if we show up late. When we arrived, we had to wait. Gentleman was ok and did his job but everywhere we've been before people are always more friendly. We recently relocated so this shop is new to us. The price was expensive but gave us a "discount". Not sure I would return.

June 1, 2026
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Reply from Stanton Optical - Kernersville

Hello. We apologize that your experience did not fully meet your expectations and for the extended wait despite your confirmed appointment. This is not the level of service or customer experience we aim to provide. We’re committed to offering quality products along with fair pricing and available discounts to provide the best possible value. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 4 out of 5 stars

Erica was awesome and professional

Erica was awesome and professional. She assisted me a great deal. She was patient and helpful.

May 2, 2026
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Reply from Stanton Optical - Kernersville

Hello Deborra! We’re so glad to hear Erica provided such professional and patient support—it's great to know she was able to assist you every step of the way. We truly appreciate you recognizing her efforts!

Rated 5 out of 5 stars

Price is right

Price is right, the service fantastic and the glasses are wonderful!

May 15, 2026
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Reply from Stanton Optical - Kernersville

Hello Maureen! We’re glad to hear you found great value, fantastic service, and that you love your glasses. We truly appreciate your support!

Rated 5 out of 5 stars

Stanton Optical

Everyone inside the doors was friendly, professional, and so helpful in helping me choose my frames and then adjust them to my face.
Definitely recommend and will be back!

May 22, 2026

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