The honesty of the staff for delays. The personal care of each staff member and their respective task. Finally the end result. Stacy walked me thru my first experience with trifocals. So far, all i... See more
Company replied
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The honesty of the staff for delays. The personal care of each staff member and their respective task. Finally the end result. Stacy walked me thru my first experience with trifocals. So far, all i... See more
Company replied
1st off the price u cant best, and the ladies that work there (i went to the one on Clinton hwy) and I couldn't b any happier with both off my new glasses!!!
Company replied
The ladies at this Stanton location were AMAZING. They were quick and efficient without ever making me feel rushed or like I was just a number. They took their time to give me the best care and get me... See more
Company replied
Not very professional, and I felt cheated out of a legit eye exam. The frames are set up so that it would be a miracle to find 2 pairs for the $79. Actually all the frames are sad choices. Overall, it... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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6542 Clinton Hwy, 37912, Knoxville, TN, United States

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I have bought several pairs of glasses at this location and have always enjoyed every experience! The staff is wonderful and are always willing to help in any way—they actually remember me and always provide the best customer service. The glasses selection is great, the store always looks spotless, and the turnaround time is quick. I love going here and will continue to do so!
I am overall happy but I went with the understanding I was getting an eye exam and glasses included which was not the case. Your selection could also use some work.
Very informative and process went smoothly. I enjoy my glasses
They charged me 100 bucks to use my own frames that I paid for an brought in on my own n didn't buy them from them n I still got charged for my own frames not kool
The lady who helped me had tremendous patience and did a very good job of explaining the process! I purchased three pairs of glasses. She was kind to me and made my visit enjoyable!
You all are doing an awesome job! You have very professional , friendly,, and caring employees! Thank you so much! Wonderful experience!
Great place to go. Helpful, friendly, not a huge wait. We were walk ins. My husband and myself and we were taking care of right away. We will keep this as our new eye place .
Friendly professional staff, same day service on single vision, overall great experience.
Very good customer service in a very good selection on glasses in my price range
My experience with Stanton Optical was absolutely great! I was a walk-in and this was my first time ever using them. I was welcomed by Omar whom was very professional, knowledgeable, and has great taste in music. My glasses are wonderful, and has the clearest view I've seen in awhile. Would I choose to use them again?Absolutely, I will share and shout it to the world . You'll never know how good they are unless you give them the opportunity to show you. Have patience when going to them, because they don't have a lot of employees. However, they still can get the job done and professionally at that.
Wouldn't even sit down with me for my glasses , just handed them to me and walked away first and last time with Stanton

Reply from Stanton Optical - Knoxville (Crown Pointe)
Customer service was perfect. Everything was explained as she did each task.
Long wait. 2nd part of test computer shut down had to repeat.When I picked up wrong script in one side. I asked about putting reader in sunglassess way to expensive, I left with 2 reading glasses only.

Reply from Stanton Optical - Knoxville (Crown Pointe)
This place was amazing great customer service they were so helpful and accommodating I would absolutely recommend this place!!
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