Stanton Optical - Lafayette Reviews 

39
TrustScore 4 out of 5

3.9

5540 Johnston St, #101, 70503 Lafayette, LA, US


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Rated 5 out of 5 stars

First time walking into Stanton optical I was welcomed warmly there. Had my exam which in my opinion was of high quality. The staff was very friendly before,during and after my visit. The doctor was a... See more

Company replied

Rated 5 out of 5 stars

Lemara was especially patient and customer friendly. First time visiting and purchasing eyewear with Stanton optical. Also it was cheaper without my insurance than with my insurance at other "cover... See more

Rated 4 out of 5 stars

Only 4 stars because I'm not sure about the virtual exam other than that we had no issues with the in store staff or pricing. Great option for anyone without vision insurance.

Rated 2 out of 5 stars

Speaking to multiple workers on the phone, I was quoted different prices each time. I go into the store, the unfriendly workers quote, yet another, price. Not a good experience all around

Company replied


Company details

  1. #2 of 2 best companies in Optometrist
  2. #14 of 19 best companies in Contact Lenses Supplier
  3. #16 of 23 best companies in Eye Care Center
  4. #23 of 41 best companies in Glasses Store
  5. #5 of 10 best companies in Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 5540 Johnston St, #101, 70503, Lafayette, LA, United States

  • (337) 385-0331
Promotion box for Stanton Optical - Lafayette

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.9

Great

TrustScore 4 out of 5

39 reviews

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3.9

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(39)

13,763 reviews in the last 12 months

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Rated 5 out of 5 stars

My lens were off so they retested me…

My lens were off so they retested me and some numbers were off..

June 19, 2026
Stanton Optical - Lafayette logo

Reply from Stanton Optical - Lafayette

Hi Sandra. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it can be when your new lenses do not provide the clear vision you expected. We're glad our team was able to retest your vision and identify areas that needed to be addressed. We appreciate the opportunity to help correct the issue and ensure your glasses provide the best possible vision. Thank you for sharing your feedback, and we hope to better serve you in the future.

Rated 5 out of 5 stars

Great customer service!

Great customer service!

June 12, 2026
Stanton Optical - Lafayette logo

Reply from Stanton Optical - Lafayette

Hi Michelle. Thank you for your review! We're so glad to hear you received great customer service during your visit. Providing friendly, helpful care is our top priority, and we truly appreciate your kind feedback. We look forward to seeing you again! 😊👓

Rated 2 out of 5 stars

Not worth the headache

Speaking to multiple workers on the phone, I was quoted different prices each time.
I go into the store, the unfriendly workers quote, yet another, price.
Not a good experience all around

June 10, 2026
Stanton Optical - Lafayette logo

Reply from Stanton Optical - Lafayette

Hello. We're sorry to hear about your experience and regret the frustration caused by receiving different pricing information from multiple sources and then another quote when visiting the store. This is not the level of consistency or service we strive to provide. We’ve escalated your concerns internally so they can be thoroughly reviewed. We appreciate your feedback.

Rated 2 out of 5 stars

Don't expect decent prices

From start to finish was not a great experience. Don't expect the cheaper prices unless you have 20/20 vision. Anything else is very high priced (glasses frames). When I picked up my glasses I told her they were too blurry in the middle. I was told I would have to get used to the new lens type. Not sure how I'm suppose to do that if I can't see anything through them. Well played Stanton. My next eye exam and glasses will definitely be done somewhere else. Not impressed whatsoever.

June 27, 2026
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Reply from Stanton Optical - Lafayette

Hello Lisa. We're sorry to hear your experience and your glasses did not meet your expectations. Lens recommendations and pricing can vary based on an individual's prescription, vision needs, and frame selection, and our goal is always to provide options that best meet each patient's needs and budget. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns and ensure a satisfactory prescription. We appreciate your feedback.

Rated 5 out of 5 stars
Stanton Optical - Lafayette logo

Reply from Stanton Optical - Lafayette

Hi Trina. Thank you for your review! 💕 We're so glad to hear you love it here and that our staff helped make your experience a great one. We truly appreciate your kind words and look forward to seeing you again! 😊👓

Rated 1 out of 5 stars

Went in for an exam to recheck my eyes…

Went in for an exam to recheck my eyes after wearing glasses for years. They then tell me that my prescription has gone from being near sided to far sided. Took my glasses home for a week and found that my vision was still blurry and that the lenses smudged alot. I was constantly cleaning them. When I called and told them my concerns they told me to go back for a recheck. When I did, my prescription came back different then what it was a week ago and the lady tells me that it maybe the machines messing up. I immediately got a refund on both glasses and sunglasses but they refused to give me a refund on my exam even after she admitted the machines could be malfunctioning. I would not ever recommend this store.

June 15, 2026
Unprompted review
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Reply from Stanton Optical - Lafayette

Hello Kellie. We’re sorry to hear that your glasses did not provide the vision you expected and that you experienced inconsistent prescription results during your follow-up visit. This is not the level of care or service we strive to provide. We're glad we were able to process a refund for your eyewear, though we understand your disappointment regarding the exam fee. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Staton Optical in Layette helped my…

Staton Optical in Layette helped my services that I want, they did great!

June 24, 2026
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Reply from Stanton Optical - Lafayette

Hello Michael, Thank you for your kind feedback! We’re so glad to hear the team at our Lafayette location provided the services you needed and that you had a great experience. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Customer service!

Customer service!! They are so polite, professional and understanding. Nicole was so helpful and answered all my questions and concerns.

June 2, 2026
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Reply from Stanton Optical - Lafayette

Hello Keshia! We’re delighted to hear that you had a great customer service experience. We’ll be sure to share your compliments with Nicole—she’ll be happy to know she was able to help and address all of your questions and concerns. We appreciate your support!

Rated 2 out of 5 stars

Expedite repair actions!!

While the customer service reps did the best they could either what they had, there was no offer for expidited processing to repair my broken frames, leaving me without glasses for two and a half weeks. This was extremely difficult, with my job being 95 percent computer work. Please work to help your customers in need better

June 1, 2026
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Reply from Stanton Optical - Lafayette

Hello Jason. We’re sorry to hear about the inconvenience you experienced while waiting for your frame repair. We appreciate your recognition of our team's efforts and regret that we were unable to provide a faster solution in your situation. This falls short of the level of service we strive to provide. Your input helps us improve, and we’d love the opportunity to better serve you in the future.

Rated 4 out of 5 stars

Overall I walked in and pretty…

Overall I walked in and pretty efficient service but the eyeglass machine was broken so it mad one pair and then the other had to go to lab Causing me to have to go back very unhappy with that

May 28, 2026
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Reply from Stanton Optical - Lafayette

Hello Lynneann! We’re glad your visit started efficiently, but we’re sorry for the inconvenience caused by the equipment issue and the delay in receiving your second pair of glasses. We understand how frustrating it is to have to return for pickup, and that’s not the experience we aim to provide. We appreciate you bringing this to our attention.

Rated 1 out of 5 stars

Put on glasses and everything was…

Put on glasses and everything was blurry. Was told I needed to do the referral to do dilation. I had just had a dilation done a month prior. I have had glasses since I was 23 and now 56. Did not need dilation to get prescription correct. Asked for refund and still lost out on $90. No doctor on site. Did not see a tele-dr. They just sent what the tech did.

May 26, 2026
Stanton Optical - Lafayette logo

Reply from Stanton Optical - Lafayette

Hello Denise, we’re sorry to hear that your experience with our eye exam process did not meet your expectations. We understand how frustrating it can be when your glasses don’t provide clear vision and when there are concerns about the exam process, follow-up recommendations, and the refund outcome. Please know that all prescriptions are reviewed and signed by licensed doctors. Thank you for bringing this to our attention. We’ll be escalating this internally to ensure it’s thoroughly reviewed. We truly appreciate your feedback.

Rated 5 out of 5 stars

Lemara was especially patient and…

Lemara was especially patient and customer friendly. First time visiting and purchasing eyewear with Stanton optical. Also it was cheaper without my insurance than with my insurance at other "covered" providers. Win win
Definitely will be back in the future
Large selection too!!

April 29, 2026
Rated 4 out of 5 stars

Great service

Only 4 stars because I'm not sure about the virtual exam other than that we had no issues with the in store staff or pricing. Great option for anyone without vision insurance.

May 8, 2026

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