Stanton Optical - Longview Reviews 

103
TrustScore 4 out of 5

3.9

1625 W Loop 281, 75604 Longview, TX, US


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Rated 5 out of 5 stars

Great service, I purchased the insurance then damaged my glasses while grinding. Stanton replaced them at a fraction of the cost. I appreciate you

Rated 5 out of 5 stars

love this place thank God, I seen this and stop I dint have no appointment I was walk in, everyone there so friendly and explain everything Really detail about your eye exam results, I had a g... See more

Rated 1 out of 5 stars

The service was overwhelming all together. My appointment was at 11. I didn’t see anyone til 11:50. The man who did my zoom appointment rushed my appointment. My lens were completely messed up. Ord... See more

Rated 5 out of 5 stars

I like that my eye exam was free, because is very important in this years, save money because all are expensive. I like my bundle of my pairs of glasses. They have reasonable prices I think. The price... See more

Company replied


Company details

  1. #2 of 2 best companies in Optometrist
  2. #15 of 19 best companies in Contact Lenses Supplier
  3. #17 of 23 best companies in Eye Care Center
  4. #24 of 40 best companies in Glasses Store
  5. #6 of 10 best companies in Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Longview

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.9

Great

TrustScore 4 out of 5

103 reviews

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3.9

All reviews

(103)

18,674 reviews in the last 12 months

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Rated 5 out of 5 stars

Helped me with my needs to see again…

Helped me with my needs to see again and I loved the prices for 2 I do recommend the staff are amazing and sweet

July 10, 2026
Stanton Optical - Longview logo

Reply from Stanton Optical - Longview

Hello Joanna, Thank you for your wonderful review! We're so glad to hear our team was able to help you find the right solution for your vision needs and that you were happy with the value and pricing. It's great to know our staff provided such a kind and welcoming experience. We truly appreciate your recommendation and look forward to seeing you again!

Rated 2 out of 5 stars

Was told my contacts ordered would take…

Was told my contacts ordered would take 3 days to come in, 10 days later I received them. What did they do, go harvest the contacts manually?

July 6, 2026
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Reply from Stanton Optical - Longview

Hello. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it is when an order takes significantly longer than the estimated timeframe. Please know delivery time frames can vary depending on your prescription, product selection, and any additional upgrades. We appreciate your feedback, as it helps us continue improving our communication and the overall patient experience.

Rated 5 out of 5 stars

Everyone was really nice and the exam…

Everyone was really nice and the exam when by quickly, it was a little odd having it done via video call and I was a little worried my prescription wasn't going to be correct luckily and thankfully it was.

July 9, 2026
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Reply from Stanton Optical - Longview

Hello Zachary! We're glad our team provided friendly service and that your exam process went smoothly. We understand that a virtual exam may feel different at first, and we appreciate your trust in the process. We're happy to hear your prescription worked well for you. We appreciate your feedback and look forward to seeing you again!

Rated 5 out of 5 stars

Made the process easy!!

Made the process easy!!

July 8, 2026
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Reply from Stanton Optical - Longview

Hi Donna. Thank you for your review! We're glad to hear our team made the process easy and enjoyable. We appreciate your support and look forward to serving you again!

Rated 4 out of 5 stars

sandia

Great people and helpful. didn't suggest lower cost pricing

June 18, 2026
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Reply from Stanton Optical - Longview

Hi Sandra. Thank you for your feedback! We're glad to hear you found our team helpful and had a positive experience with us. We appreciate your comments regarding pricing options and will use them to continue improving how we present our eyewear choices. Thank you for choosing us, and we look forward to serving you again! 😊👓

Rated 5 out of 5 stars

My daughter and I missed each other about a day or 2.

My daughter went one day and I must've missed her. I went the day before or that day. We both loved our experience. The staff was great and so helpful. My daughter thought the machines were awesome. The inventory on eyewear was incredible. There were so many options!

June 17, 2026
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Reply from Stanton Optical - Longview

Hi Bridget. Thank you for your wonderful review! We're thrilled to hear that both you and your daughter had a great experience. We're glad our team was helpful and that you enjoyed our selection of eyewear and in-store technology. We appreciate your support and look forward to serving you both again!

Rated 5 out of 5 stars

The technician that did my eye exam was…the most friendly and professional.

The technician that did my eye exam was very comforting, pleasant and personable. I usually have severe anxiety at the eye doctor, this time was different thanks to her. The lady that helped me with picking out frames was amazing as well. I was able to get 2 pairs of bifocal for only 150.00 very pleased with the quality for such a low price 😀

June 22, 2026
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Reply from Stanton Optical - Longview

Hello Edyie! We're so glad our team helped make your visit a comfortable and positive experience. We appreciate your kind words about the technician and the team member who assisted you with selecting your frames. It's great to hear you found glasses you love and were happy with your experience. We look forward to seeing you again!

Rated 1 out of 5 stars

Very dissatisfied with entire staff and…

Very dissatisfied with entire staff and there are never enough employees there. Waiting for at least 45 minutes just to pick up lenses I very inappropriate

June 30, 2026
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Reply from Stanton Optical - Longview

Hello Francine. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it is to experience long wait times, especially for a pickup. Providing efficient, attentive service is important to us, and we're sorry that we fell short during your visit. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 5 out of 5 stars

The the peoples the experience and the…

The the peoples the experience and the family atmosphere
In professional help and understanding great service.

June 23, 2026
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Reply from Stanton Optical - Longview

Hi Latrestian. Thank you for your review! We're delighted to hear that you enjoyed the welcoming, family-like atmosphere and received professional, understanding service from our team. Providing great care and making our customers feel comfortable is what we strive for. We truly appreciate your kind words and look forward to seeing you again! 😊👓

Rated 5 out of 5 stars

I was left with no question

Friendly,a very comfortable visit with helpful people

June 25, 2026
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Reply from Stanton Optical - Longview

Hi Johnathan. Thank you for your review! We're so glad to hear you had a friendly, comfortable visit and that our team was able to answer all of your questions. Providing helpful service and making sure our customers feel confident and at ease is what we strive for. We appreciate your kind feedback and look forward to seeing you again! 😊👓

Rated 5 out of 5 stars

Experience was wonderful and service…GREAT

Experience was wonderful and service was great

June 24, 2026
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Reply from Stanton Optical - Longview

Hi Barbara. Thank you for your kind words! We’re so glad to hear you had a wonderful experience and received great service. We truly appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

The answer to my problem.…

I’d been having trouble finding rimless glasses. I walked into Stanton Optical and found what I wanted, gave them my prescription and ordered my glasses. They mailed them to my house. It was as easy as that.

June 15, 2026
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Reply from Stanton Optical - Longview

Hello Lanny! We're so glad you were able to find the rimless glasses you were looking for and that the ordering and delivery process was smooth and easy. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Alyssa was so patient with me and…

Alyssa was so patient with me and helped me to find a frame that fit my face very well! As I am so self conscious about my glasses and how they fit my face!
She helped me through every second of my appointment! I left very happy and I will be returning there for all my eyes needs!

June 18, 2026
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Reply from Stanton Optical - Longview

Hello Kaitlyn. Thank you so much for your thoughtful and heartfelt review! We’re so glad Alyssa made you feel comfortable and supported throughout your visit—her patience and attention truly make a difference. It’s wonderful to hear she helped you find a frame you feel confident in, and that you left happy with your experience. We truly appreciate your trust and look forward to taking care of all your eye care needs in the future!

Rated 2 out of 5 stars

Not satisfied with company

Not satisfied with company. Staff was decent. Pricing was too high. Then didn’t have the lenses I needed. Part of the reason I chose Stanton optical was for same day service. Will not be back or recommend.

June 13, 2026
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Reply from Stanton Optical - Longview

Hello Jennifer. We’re sorry to hear that your experience did not meet your expectations and any confusion regarding same-day service. Please note that same-day service can vary depending on your prescription, product selection and additional add-ons. We appreciate your feedback as we continue working to improve our products, services, and overall customer experience.

Rated 2 out of 5 stars

It was an experience

It was an experience. The tech performing the pre exam was inexperienced and seemed to have no concern for client experience. The equipment was not adjusted for comfort, instead I had to uncomfortably position myself to the equipment. When it came to the actual exam, their optometrist is remote. Because if this the exam could be done in a booth on a street corner.
I was able to get a pair of glasses with my new perscription within an hour after completion of the exam.

June 9, 2026
Stanton Optical - Longview logo

Reply from Stanton Optical - Longview

Hello, we're sorry to hear that parts of your experience did not meet your expectations. We understand your concerns regarding the comfort and setup of the exam equipment, the level of experience during the pre-exam process, and your perception of the telehealth eye exam. Please know that all prescriptions are reviewed and signed by licensed doctors. We appreciate you bringing this to our attention and will be escalating it internally to ensure it's thoroughly reviewed. Thank you for your feedback.

Rated 5 out of 5 stars

Fast - Knowledgeable - Friendly

Great, knowledgeable personnel provided quick and excellent service. Explained everything in the process. Glasses fit perfectly and greatly improved my vision.

June 10, 2026
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Reply from Stanton Optical - Longview

Hello Johnny! We are thrilled to hear our team provided quick, knowledgeable, and excellent service while guiding you through every step. It is wonderful to know your glasses fit perfectly and improved your vision. We truly appreciate your support.

Rated 1 out of 5 stars

Not a real eye doctor

Not a real eye doctor. Skype/FaceTime with a doctor who doesn’t understand English difficult to get proper prescription

May 21, 2026
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Reply from Stanton Optical - Longview

Hello. We're sorry to hear about your experience and apologize for the frustration you encountered during the exam process. Please know all of our prescriptions are reviewed and signed by a licensed doctor. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Great customer service

Great customer service

May 18, 2026
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Reply from Stanton Optical - Longview

Hello Kelly! We’re glad to hear you had a great customer service experience. Your support means a lot to us, and we appreciate you taking the time to share it!

Rated 1 out of 5 stars

Poor quality

Poor quality, poor customer service, very slow getting glass that are ordered. Had to reorder glasses because they were "lost in the system for a month!

June 1, 2026
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Reply from Stanton Optical - Longview

Hello Lee. We're sorry to hear about your experience and we sincerely apologize for the delays and frustration you experienced with your order. This is not the level of service and care we strive to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

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