Stanton Optical - Medford Reviews 

70
TrustScore 4.5 out of 5

4.3

38 Rossanley Dr, 97501 Medford, OR, US


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Rated 5 out of 5 stars

Veronica at Stanton Optical is the best! She has gone above and beyond. From helping me choose glasses, quick turnaround on lenses to helping me fix my prescription (a doctor from another company mess... See more

Company replied

Rated 5 out of 5 stars

The person helping me was wonderful and very patient, I believe her name was Veronica. She was very kind and it made the experience a lot more comfortable.

Company replied

Rated 2 out of 5 stars

They seems to just be pushing people through. When I picked up my glasses the lady handed them to me and thats it didn't try adjusting them or nothing. I ended up going somewhere else to have the... See more

Company replied

Rated 5 out of 5 stars

The staff was amazing. Very knowledgeable and asked a lot of questions to make sure I got exactly what I wanted. Veronica was very patient and explained all the options clearly. Highly recommend them.... See more

Company replied


Company details

  1. #2 of 2 best companies in Optometrist
  2. #15 of 19 best companies in Contact Lenses Supplier
  3. #17 of 23 best companies in Eye Care Center
  4. #25 of 42 best companies in Glasses Store
  5. #6 of 10 best companies in Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Medford

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.3

Excellent

TrustScore 4.5 out of 5

70 reviews

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4.3

All reviews

(70)

14,555 reviews in the last 12 months

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Rated 5 out of 5 stars

Kind Staff

The person helping me was wonderful and very patient, I believe her name was Veronica. She was very kind and it made the experience a lot more comfortable.

July 24, 2026
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Reply from Stanton Optical - Medford

Hello Jenna, Thank you for your kind review! We're glad Veronica provided patient and caring service that made your experience comfortable. We appreciate your feedback and will share your kind words with her!

Rated 5 out of 5 stars

The (i think) manager there is soooooo…

The (i think) manager there is soooooo nice and sweet! She is the best!

July 19, 2026
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Reply from Stanton Optical - Medford

Hello Grace, Thank you for your wonderful feedback! We're so glad to hear that our team member made such a positive impression and provided you with a kind and welcoming experience. We truly appreciate your support and will be sure to share your kind words with the team. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Review from a first time customer:

Very welcoming and helpful as a first time customer! Would come again!

July 8, 2026
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Reply from Stanton Optical - Medford

Hello Gabriella, Thank you for your wonderful review! We're so glad to hear you had such a welcoming and helpful experience as a first-time customer. It's great to know our team made you feel comfortable and supported throughout your visit. We truly appreciate your kind words and look forward to assisting you again in the future!

Rated 5 out of 5 stars

The staff was amazing

The staff was amazing. Very knowledgeable and asked a lot of questions to make sure I got exactly what I wanted. Veronica was very patient and explained all the options clearly. Highly recommend them. I’m really happy with my glasses and they have a huge selection of frames.

July 17, 2026
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Reply from Stanton Optical - Medford

Hi Steven. Thank you for your amazing review! We're thrilled to hear our team provided such knowledgeable and attentive service. We're glad Veronica took the time to explain your options and help you find exactly what you were looking for. We appreciate your recommendation and are so happy to hear you love your new glasses and enjoyed our frame selection!

Rated 5 out of 5 stars

Everyone was incredibly kind and…

Everyone was incredibly kind and supportive. A friendly environment where you get what you need at a good price.

July 16, 2026
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Reply from Stanton Optical - Medford

Hi Michael. Thank you for your wonderful review! We're so glad our team provided a kind, supportive, and welcoming experience while helping you find what you needed at a great value. We truly appreciate your feedback and look forward to seeing you again!

Rated 5 out of 5 stars

Great customer service and very easy to…

Great customer service and very easy to make an appointment. Everyone was very helpful and welcoming.It was a fast process but didn't feel rushed. I would definitely recommend this place.

June 24, 2026
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Reply from Stanton Optical - Medford

Hi Karla. Thank you for your wonderful review! We're thrilled to hear you had a great experience with our customer service and found the appointment process easy and convenient. We're glad our team made you feel welcomed and provided a fast, efficient experience without feeling rushed. We truly appreciate your recommendation and look forward to serving you again!

Rated 5 out of 5 stars

Fast and easy orders placed

Fast and easy orders placed. Glasses arrived sooner than expected! Staff is knowledgeable and patient

July 9, 2026
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Reply from Stanton Optical - Medford

Hello Sharon, Thank you for your wonderful review! We're so glad to hear your ordering process was fast and easy, and that your glasses arrived sooner than expected. It's great to know our knowledgeable and patient team made your experience a positive one. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Everyone has been very friendly

Everyone has been very friendly, informative and helpful.

July 9, 2026
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Reply from Stanton Optical - Medford

Hello Kat, Thank you for your kind review! We're so glad to hear our team was friendly, informative, and helpful throughout your visit. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Walked in

Walked in. Got an appointment. Exam very professional. Maybe took half an hour. Glasses were ready when they said they would be. Picked them up and the glasses were perfect!

July 10, 2026
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Reply from Stanton Optical - Medford

Hello Susan, Thank you for your wonderful review! We're so glad to hear your visit was quick, professional, and convenient from start to finish. It's great to know your exam went smoothly and that your glasses were ready on time and turned out perfectly. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

The young lady was super helpful

The young lady was super helpful

June 23, 2026
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Reply from Stanton Optical - Medford

Hi Matt. Thank you for your review! We're glad to hear our team member was super helpful and provided a great experience. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Your associates

Your associates, from when we walked in, very friendly and attentive to our needs, large selection of frames and the associates very helpful.

July 8, 2026
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Reply from Stanton Optical - Medford

Hello Thomas! We're glad our team provided friendly and attentive service from the moment you walked in and helped you find the right frames from our selection. We appreciate your kind words and look forward to seeing you again!

Rated 1 out of 5 stars
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Reply from Stanton Optical - Medford

Hello Theresa. We’re sorry to hear that you’re having trouble seeing clearly with your new glasses. This isn’t the level of quality or care we aim to provide. Thank you for bringing this to our attention and giving us the opportunity to make things right by remaking your glasses. We really appreciate your feedback as we continue to work on improving the care and service we offer our patients.

Rated 5 out of 5 stars

I want to say that this store staff Veronica and Ry are five star

I want to say that this store is fabulous. I started coming here a few years back and I did not like the management and some of the staff.
But the current staff is amazing. Ry picked out five frames for me and I loved all of them. It was a hard choice but I bought two. She also recommended the blended by/trifocals and I thought it would be hard to get used to, but I love my glasses now.
Veronica is a huge asset to the Medford store. She's always pleasant always dressed to the nines a pleasant, lovely woman who get stuff done. As long as the staff is as pleasant as this current staff, I will come back every eyeglasses visit. I even brought my mom & daughter and they purchases there too. Veronica is a definite keeper, a huge asset to Stanton.

July 5, 2026
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Reply from Stanton Optical - Medford

Hi Tristie. Thank you for your thoughtful and wonderful review! We're thrilled to hear about the positive changes you've experienced with our team. It's especially rewarding to know that Ry helped you find the perfect frames and that you're loving your new blended bifocals. We're also grateful for your kind words about Veronica and her dedication to providing exceptional service. Thank you for your continued trust and for recommending us to your family. We truly appreciate your loyalty and look forward to serving you for many years to come!

Rated 5 out of 5 stars

Great service

Everyone was friendly and great service! Great prices too.

June 16, 2026
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Reply from Stanton Optical - Medford

Hello Cheri! We're glad our team provided friendly service and that you had a great experience with our pricing. We appreciate your feedback and look forward to seeing you again!

Rated 5 out of 5 stars

Staff was helpful and patient the whole…

Staff was helpful and patient the whole time. Especially since I was trying contacts for the first time.

July 2, 2026
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Reply from Stanton Optical - Medford

Hello Ray! We're glad our team provided helpful and patient service, especially during your first contact lens experience. We appreciate your feedback and look forward to seeing you again!

Rated 5 out of 5 stars

Excellent Customer Service

Veronica had excellent customer service both of the times I was in there. She was patient, professional and handled the abrupt amount of walk-ins like a champ... It was a busy Saturday afternoon and all of the staff really did their best to keep on schedule and serve all of the unexpected patrons with a smile! I appreciate the flexibility and last minute availability that is offered at this location. And for as many people as they serve there, they still seem to remember you when you come back!! :)

May 30, 2026
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Reply from Stanton Optical - Medford

Hi Heather. Thank you for your wonderful review! We're thrilled to hear that Veronica provided excellent customer service on both of your visits. Her patience, professionalism, and ability to handle a busy day with such a positive attitude truly make a difference. We're also glad our team was able to keep things running smoothly while providing friendly, personalized service. We appreciate your kind words and look forward to seeing you again soon! 😊👓✨

Rated 5 out of 5 stars

Amazing Customer Service

Veronica at Stanton Optical is the best! She has gone above and beyond. From helping me choose glasses, quick turnaround on lenses to helping me fix my prescription (a doctor from another company messed up). She has been such a great communicator and has made this process feel easy.

June 25, 2026
Stanton Optical - Medford logo

Reply from Stanton Optical - Medford

Hi Lauren. Thank you so much for your wonderful feedback! We’re thrilled to hear Veronica went above and beyond to help you throughout the entire process. From finding the perfect glasses to ensuring your prescription issues were resolved and keeping everything on track with great communication, it’s wonderful to know she made the experience easy and stress-free. We truly appreciate your trust and support, and we’re so glad you had such a positive experience with us!

Rated 5 out of 5 stars

Good service

Good service, just wished there was more options of frames for the deal I went with

June 15, 2026
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Reply from Stanton Optical - Medford

Hello, Thank you for your feedback! We’re glad you had a good experience and appreciate your honest note about the frame selection for the deal. Your input helps us improve, and we’ll be sure to share it with our team. We look forward to seeing you again!

Rated 5 out of 5 stars

I had a great experience with staff and…

I had a great experience with staff and customer service.

June 20, 2026
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Reply from Stanton Optical - Medford

Hello Brandon! We're glad to hear you had a great experience with our staff and customer service. We truly appreciate your support and look forward to serving you again!

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