Stanton Optical - Norfolk (Granby St) Reviews 15

TrustScore 4 out of 5

4.1

7550 Granby St, Suite 50-B, 23505 Norfolk, VA, US


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See what reviewers are saying

Rated 3 out of 5 stars

I felt like the wait was long and the wrap up was not personal. I was informed to go look at frames that were in the special section instead of having assistance. It wasn't personable just rushed whe... See more

Company replied

Rated 4 out of 5 stars

They were able to gets my son's glasses to him across the country without a hassle. Only issue is I had to go to 2 different offices because the first Stanton didn't take my insurance but the second... See more

Rated 5 out of 5 stars

Alexis and the entire staff were so helpful and patient with me. The glasses had a quick turnaround and are perfect. Can’t recommend this location enough!

Rated 5 out of 5 stars

On the first visit, Alexis was a great in helping check my insurance availability and in choosing my frames. When returning she spent time adjusting both pairs of glasses until they were perfect. Ve... See more


Company details

  1. #2 of 2 best companies in Optometrist
  2. #15 of 19 best companies in Contact Lenses Supplier
  3. #18 of 22 best companies in Eye Care Center
  4. #25 of 39 best companies in Glasses Store
  5. #7 of 9 best companies in Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 7550 Granby St, Suite 50-B, 23505, Norfolk, VA, United States

  • 7573305502
Promotion box for Stanton Optical - Norfolk (Granby St)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

15 reviews

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Rated 5 out of 5 stars

amazing experience!

Alexis and the entire staff were so helpful and patient with me. The glasses had a quick turnaround and are perfect. Can’t recommend this location enough!

May 18, 2026
Rated 3 out of 5 stars

Telehealth Only No in person Optometrist

I felt like the wait was long and the wrap up was not personal. I was informed to go look at frames that were in the special section instead of having assistance. It wasn't personable just rushed when it was time to pay. Then I was informed we couldn't get the special and paid more than anticipated. There was no doctor hands on it was tele-health optometrist which I thought was kind of odd for an eye examination.

May 18, 2026
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Reply from Stanton Optical - Norfolk (Granby St)

Hello. We sincerely apologize for your experience, as the extended wait, lack of personalized assistance, and confusion around the promotion and pricing are not the standard of service we strive to provide. Please know that pricing can vary depending on your prescription, product selection, and any additional add-ons and that all prescriptions are reviewed and signed by a licensed doctor. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 2 out of 5 stars

Staff was lazy

Staff was lazy. No one offered to help me with glasses. When I picked them up. No one checked to see if they fit properly.
Lazy

April 21, 2026
Rated 5 out of 5 stars

On the first visit

On the first visit, Alexis was a great in helping check my insurance availability and in choosing my frames. When returning she spent time adjusting both pairs of glasses until they were perfect.
Very happy with the customer service. It's not common to have such a pleasant experience nowadays.

April 4, 2026
Rated 5 out of 5 stars

Customer for life

Great folks who rum the store. Very friendly, intelligent about all aspects from exams to glasses and always willing to help.

March 24, 2026
Rated 5 out of 5 stars
Stanton Optical - Norfolk (Granby St) logo

Reply from Stanton Optical - Norfolk (Granby St)

Hello Aronde, Thank you so much for your feedback! We’re thrilled to hear that you love your new glasses. We truly appreciate your kind words and look forward to seeing you again!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Empower always happy to help with good energy! Great communication fast and easy when dealing with a warranty! Definitely will continue to use Stanton optical!!!

February 21, 2026
Stanton Optical - Norfolk (Granby St) logo

Reply from Stanton Optical - Norfolk (Granby St)

Hello! We’re thrilled to hear you had a great experience with our team and that we could make your warranty process fast and easy. We look forward to seeing you again!

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