I felt like the wait was long and the wrap up was not personal. I was informed to go look at frames that were in the special section instead of having assistance. It wasn't personable just rushed whe... See more
Company replied
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I felt like the wait was long and the wrap up was not personal. I was informed to go look at frames that were in the special section instead of having assistance. It wasn't personable just rushed whe... See more
Company replied
They were able to gets my son's glasses to him across the country without a hassle. Only issue is I had to go to 2 different offices because the first Stanton didn't take my insurance but the second... See more
Alexis and the entire staff were so helpful and patient with me. The glasses had a quick turnaround and are perfect. Can’t recommend this location enough!
On the first visit, Alexis was a great in helping check my insurance availability and in choosing my frames. When returning she spent time adjusting both pairs of glasses until they were perfect. Ve... See more
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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7550 Granby St, Suite 50-B, 23505, Norfolk, VA, United States

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They were able to gets my son's glasses to him across the country without a hassle. Only issue is I had to go to 2 different offices because the first Stanton didn't take my insurance but the second office did.
Alexis and the entire staff were so helpful and patient with me. The glasses had a quick turnaround and are perfect. Can’t recommend this location enough!
I felt like the wait was long and the wrap up was not personal. I was informed to go look at frames that were in the special section instead of having assistance. It wasn't personable just rushed when it was time to pay. Then I was informed we couldn't get the special and paid more than anticipated. There was no doctor hands on it was tele-health optometrist which I thought was kind of odd for an eye examination.

Reply from Stanton Optical - Norfolk (Granby St)
Staff was lazy. No one offered to help me with glasses. When I picked them up. No one checked to see if they fit properly.
Lazy
Best place to get eye glasses. Price and service is out of this world.
Honestly this was just ok. I think everything is overpriced and took longer than normal to get my glasses. I will shop around more next time.
Our experience was amazing. The guys were so helpful and knowledgeable.
On the first visit, Alexis was a great in helping check my insurance availability and in choosing my frames. When returning she spent time adjusting both pairs of glasses until they were perfect.
Very happy with the customer service. It's not common to have such a pleasant experience nowadays.
Great folks who rum the store. Very friendly, intelligent about all aspects from exams to glasses and always willing to help.
Amazing customer service! Empower always happy to help with good energy! Great communication fast and easy when dealing with a warranty! Definitely will continue to use Stanton optical!!!

Reply from Stanton Optical - Norfolk (Granby St)
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