Stanton Optical - Norfolk (Janaf) Reviews 20

TrustScore 4.5 out of 5

4.3

1153 N Military Hwy, Suite B, 23502 Norfolk, VA, US


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See what reviewers are saying

Rated 5 out of 5 stars

I went in just to ask a few questions about a television advertisement. I ended up staying for an exanimation on premises and a telehealth exam, I was very pleased to walk in without an appointment an... See more

Rated 5 out of 5 stars

Morgan and her team are consistently patient as service providers. They have a nice selection and you can get glasses and sometimes a repair in the same day.

Rated 3 out of 5 stars

Prices were higher than advertised and it took almost 10 days to get my new glasses.

Company replied

Rated 5 out of 5 stars

The representative who helped me was extremely professional, actually listen to me and helped me. The representative went out of his way to make sure I was completely satisfied He definitely is a... See more

Company replied


Company details

  1. #2 of 2 best companies in Optometrist
  2. #15 of 19 best companies in Contact Lenses Supplier
  3. #18 of 22 best companies in Eye Care Center
  4. #26 of 39 best companies in Glasses Store
  5. #7 of 9 best companies in Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 1153 N Military Hwy, Suite B, 23502, Norfolk, VA, United States

  • 7572396260
Promotion box for Stanton Optical - Norfolk (Janaf)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.3

Excellent

TrustScore 4.5 out of 5

20 reviews

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Rated 5 out of 5 stars

Consistently Good Service

Morgan and her team are consistently patient as service providers. They have a nice selection and you can get glasses and sometimes a repair in the same day.

April 16, 2026
Rated 5 out of 5 stars

Attentive Customer Service

I went in just to ask a few questions about a television advertisement. I ended up staying for an exanimation on premises and a telehealth exam, I was very pleased to walk in without an appointment and receive my glasses in a timely manner, without breaking the bank. The staff was very professional and courteous.

February 27, 2026
Rated 2 out of 5 stars

I don't like his my glasses fit

I don't like his my glasses fit. I can see great. Love the frame. Fit is horrible

April 2, 2026
Stanton Optical - Norfolk (Janaf) logo

Reply from Stanton Optical - Norfolk (Janaf)

Hello. We’re glad to hear you’re seeing clearly and love your frames, though we’re sorry the fit hasn’t been comfortable. We’d love the opportunity to assist you further, we’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 3 out of 5 stars

Prices were higher than advertised and…

Prices were higher than advertised and it took almost 10 days to get my new glasses.

March 12, 2026
Stanton Optical - Norfolk (Janaf) logo

Reply from Stanton Optical - Norfolk (Janaf)

Hello Tasha. We're sorry to hear about your concerns regarding pricing and the wait time for your glasses. We strive to offer a wide variety of frames and services at competitive prices, and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.

Rated 5 out of 5 stars

Great place

Great place, very quick, professional, and accommodating. I walked out with a new pair of glasses the same day. Thank the Lord.

February 20, 2026
Rated 5 out of 5 stars

Everything was nice wish I could have…

Everything was nice wish I could have got both pairs of my glasses the same day

March 4, 2026
Stanton Optical - Norfolk (Janaf) logo

Reply from Stanton Optical - Norfolk (Janaf)

Hello George! We’re glad you had a nice experience, and we appreciate your note about receiving both pairs of glasses the same day. We’ll share this with our team as we continue to improve. We look forward to seeing you again!

Rated 5 out of 5 stars

Collin,Jacob and Morgan made sure I was…

Collin,Jacob and Morgan made sure I was straight from the time I enter and the time I left. Great customer service.

March 2, 2026
Stanton Optical - Norfolk (Janaf) logo

Reply from Stanton Optical - Norfolk (Janaf)

Hello! We’re thrilled Collin, Jacob, and Morgan provided excellent service and took care of you from start to finish. We truly appreciate you!

Rated 5 out of 5 stars

Great Experience

We worked with to store manager and she was amazing. She listened, was professional, and advised on the best products for my daughter’s first pair of glasses!

February 28, 2026
Stanton Optical - Norfolk (Janaf) logo

Reply from Stanton Optical - Norfolk (Janaf)

Hello Tanisha, Thank you for sharing your experience! We’re so glad our store manager was able to provide professional guidance and help your daughter find her first pair of glasses. We appreciate your feedback and look forward to seeing you both again!

Rated 5 out of 5 stars

Rodney C. Morris

Customer service was great. Fast service and friendly attitude toward customers.

February 23, 2026
Stanton Optical - Norfolk (Janaf) logo

Reply from Stanton Optical - Norfolk (Janaf)

Hello Margaret! We’re glad you enjoyed our fast service and friendly customer care. We appreciate your feedback!

Rated 5 out of 5 stars

The representative who helped me

The representative who helped me was extremely professional, actually listen to me and helped me. The representative went out of his way to make sure I was completely satisfied He definitely is a very valuable asset to your company.
Thank you..

I talked to this representative on Thursday about the glass contacts and he for me with a lot of information and help me out a lot. My daughter picked up a prescription today but I wanted to make it clear it was a gentleman I start to yesterday.

February 20, 2026
Stanton Optical - Norfolk (Janaf) logo

Reply from Stanton Optical - Norfolk (Janaf)

Hello Cherie, Thank you for sharing such detailed feedback! We’re thrilled to hear our team member provided professional, attentive, and helpful service. We’ll be sure to pass along your kind words—our team greatly appreciates it!

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