Stanton Optical - Roswell Reviews 

50
TrustScore 4 out of 5

4.1

2901 N Main St, Suite G, 88201 Roswell, NM, US


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Rated 5 out of 5 stars

I wish I knew his name... I came in to clean my glasses, he accidentally broke the frame and replaced it right away, they take good care of customers, im a very thankful customer , excellent service... See more

Company replied

Rated 5 out of 5 stars

They were very nice and treated my husband and I with respect. Very professional and its pretty cool how the doctors are virtual and can control everything through a computer.

Rated 4 out of 5 stars

Excellent service for the reason that l do not give 5 stars is because they failed to call that my lenses were already there 5 days ago I had to go to ask but from there on out everything very well... See more

Company replied

Rated 5 out of 5 stars

The Lady that helped us was very kind and professional she made the experience a good one and helped me get into a quick pair of glasses thank you so much.


Company details

  1. #2 of 2 best companies in Optometrist
  2. #14 of 19 best companies in Contact Lenses Supplier
  3. #16 of 23 best companies in Eye Care Center
  4. #23 of 41 best companies in Glasses Store
  5. #5 of 10 best companies in Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 2901 N Main St, Suite G, 88201, Roswell, NM, United States

  • 5756801300
Promotion box for Stanton Optical - Roswell

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

50 reviews

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4.1

All reviews

(50)

13,763 reviews in the last 12 months

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Rated 5 out of 5 stars

Im happy

Im happy
Everybody Good Service
And Help me

June 24, 2026
Stanton Optical - Roswell logo

Reply from Stanton Optical - Roswell

Hello Luis! We're glad you were happy with your experience and that our team provided good service and assistance. We appreciate your feedback and look forward to seeing you again!

Rated 5 out of 5 stars

The customer service was fantastic

The customer service was fantastic, and the environment is just so welcoming, comforting and calm.

June 20, 2026
Stanton Optical - Roswell logo

Reply from Stanton Optical - Roswell

Hi Victoria. Thank you for your wonderful review! We're thrilled to hear you enjoyed our fantastic customer service and welcoming, comfortable environment. We appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars
Stanton Optical - Roswell logo

Reply from Stanton Optical - Roswell

Hi Memphis. Thank you for your kind words! We're thrilled to hear you received awesome customer service from our team. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

I wish I knew his name..

I wish I knew his name... I came in to clean my glasses, he accidentally broke the frame and replaced it right away, they take good care of customers, im a very thankful customer , excellent service, highly recommend 😀

June 29, 2026
Stanton Optical - Roswell logo

Reply from Stanton Optical - Roswell

Hi Hortensia. Thank you for your wonderful review! We're so glad our team was able to resolve the issue right away and take great care of you. Your kind words and recommendation mean so much to us, and we look forward to serving you again!

Rated 1 out of 5 stars

Ridiculous long time to receive glasses!

This is the second time I have ordered glasses from Stanton Roswell and this is the second time it has taken an extremely long time to get my glasses. I would like to receive my glasses.

June 6, 2026
Stanton Optical - Roswell logo

Reply from Stanton Optical - Roswell

Hello Juan, we’re really sorry to hear about the repeated delays with your glasses order. We understand how frustrating it is to experience a longer-than-expected wait time, especially as a returning customer. Please know that we are actively working on your glasses and will notify you as soon as they’re ready. We’re also escalating this internally to make sure it’s thoroughly reviewed. Thank you so much for your feedback—we truly appreciate it.

Rated 5 out of 5 stars

Friendly staff

Friendly staff, same day glasses

June 22, 2026
Stanton Optical - Roswell logo

Reply from Stanton Optical - Roswell

Hello Audra! We're glad to hear you experienced friendly service and same-day glasses. We truly appreciate your support and look forward to serving you again!

Rated 4 out of 5 stars

Exam staff were great

Exam staff were great. eyeglass selection process and order were also very good. Followup to let me know the glasses were there was not made. Had to call after 3 weeks to ask.

June 5, 2026
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Reply from Stanton Optical - Roswell

Hello. Thank you for your detailed feedback—we truly appreciate you sharing your experience. We’re glad to hear your exam and eyewear selection went well and that our team provided great service throughout those steps. We do apologize for the lack of follow-up regarding your glasses being ready, as that’s not the level of communication we strive for. Your feedback is very important to us, and we’ll use it to improve. We’re thankful for your support and hope to provide an even better experience next time.

Rated 5 out of 5 stars

Good experience

Quick service. Knowledgeable staff. Good experience

June 15, 2026
Stanton Optical - Roswell logo

Reply from Stanton Optical - Roswell

Hello, Thank you for your kind review! We’re so glad to hear you had a good experience with quick service and knowledgeable staff. We truly appreciate your support!

Rated 1 out of 5 stars

Kids Running your business

Kids Running your business
No Doctor onsite
HORRIBLE eye exam
paper received cryptic, nothing you can understand about your vision
advertisement of 79.00 for 2 pair a JOKE

May 19, 2026
Stanton Optical - Roswell logo

Reply from Stanton Optical - Roswell

Hello. We're sorry to hear about your experience, any confusion regarding pricing and that the eye exam did not meet your expectations. Please know all of our prescriptions are reviewed and signed by a licensed doctor and that our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional add-ons the package can vary. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 4 out of 5 stars

Excellent service for the reason that I…

Excellent service for the reason that l

do not give 5 stars is because they failed to call that my lenses were already there 5 days ago I had to go to ask but from there on out everything very well

June 4, 2026
Stanton Optical - Roswell logo

Reply from Stanton Optical - Roswell

Hello Maria, Thank you for your feedback! We’re glad to hear you received excellent service overall and that everything went well once you picked up your lenses. We’re sorry for the missed notification about your order being ready, and we appreciate you bringing this to our attention. We truly value your support!

Rated 5 out of 5 stars

Great experience

We will definitely go back

June 3, 2026
Stanton Optical - Roswell logo

Reply from Stanton Optical - Roswell

Hello Amanda! We’re glad to hear you had a great experience and that you plan to come back. We appreciate your support and look forward to seeing you again!

Rated 2 out of 5 stars

getting customer name right when i…

getting customer name right when i picked up the glasses the guy was calling be by different names after telling him my first name and last several times i will never go back there

May 30, 2026
Stanton Optical - Roswell logo

Reply from Stanton Optical - Roswell

Hello. We apologize for your experience and understand how frustrating it is to repeatedly provide your name and still be addressed incorrectly. This falls short of the level of service and care we are committed to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 5 out of 5 stars

Thank you for all your help in…

Thank you for all your help in accommodating me with my eye exam and making my RX right!

May 21, 2026
Stanton Optical - Roswell logo

Reply from Stanton Optical - Roswell

Hello John! We’re glad we could assist you with your eye exam and ensure your prescription was just right. We truly appreciate the opportunity to take care of your vision needs!

Rated 5 out of 5 stars

Fast

Quick and easy

May 13, 2026
Stanton Optical - Roswell logo

Reply from Stanton Optical - Roswell

Hello Danielle, Thank you for your feedback! We’re glad to hear your experience was quick and easy. We truly appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

I was initially unhappy

I was initially unhappy. But Stanton made it right. I love my glasses and the staff is very accommodating.

May 28, 2026
Stanton Optical - Roswell logo

Reply from Stanton Optical - Roswell

Hello Tina! We’re glad to hear the issue was resolved and that you’re happy with your glasses. We appreciate your patience and are pleased our team was able to make things right.

Rated 5 out of 5 stars

Easy

Easy! Went in, did the appt. Week later, picked up. No problems

May 27, 2026
Stanton Optical - Roswell logo

Reply from Stanton Optical - Roswell

Hello Mikaylah! We’re glad to hear the process was easy and everything went smoothly from appointment to pickup. We appreciate your support!

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