Stanton Optical - San Antonio (McCullough & 410) Reviews 

23
TrustScore 3 out of 5

3.2

25 NE Loop 410, #130, 78216 San Antonio, TX, US


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Rated 5 out of 5 stars

This was my first experience getting an eye exam and glasses. It was super easy to understand and had great pricing. The staff is super friendly and always welcoming, amber is great! Would recommend j... See more

Company replied

Rated 5 out of 5 stars

Honestly everything went incredibly smoothly, there was hiccups on my end but the employee was incredibly patient with me. She was super friendly and helped what kind of glasses suited me and everythi... See more

Rated 4 out of 5 stars

I had a great experience with the staff. I did not have a great experience with other customers who may me insecure about my glasses choice and I did not have a great experience with the optometrist w... See more

Company replied

Rated 3 out of 5 stars

The eye exam was disappointing that the dr was online and I was not told before hand. When doing first time eye exam I didn’t understand that he was also saying “or the same” as an option.

Company replied


Company details

  1. #2 of 2 best companies in Optometrist
  2. #15 of 19 best companies in Contact Lenses Supplier
  3. #17 of 23 best companies in Eye Care Center
  4. #25 of 42 best companies in Glasses Store
  5. #6 of 10 best companies in Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 25 NE Loop 410, #130, 78216, San Antonio, TX, United States

  • 2109550529
Promotion box for Stanton Optical - San Antonio (McCullough & 410)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.2

Average

TrustScore 3 out of 5

23 reviews

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3.2

All reviews

(23)

14,934 reviews in the last 12 months

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Rated 4 out of 5 stars

The staff is great

The staff is great. My glasses I dont think came our like the models. My wife had a fit and want me to take them back. They looked well when I tried them on the staff agreed with me. They came back larger and did fit my face very well.

July 28, 2026
Stanton Optical - San Antonio (McCullough & 410) logo

Reply from Stanton Optical - San Antonio (McCullough & 410)

Hello Bill! We’re glad to hear our team provided great service. We’re sorry to hear your glasses did not fit or look as expected once they arrived. We encourage you to visit the store so our team can take a closer look and help find the best solution.

Rated 1 out of 5 stars

Needs more help

Needs more help. To long of a wait for a simple pick up order .. + I don’t understand if I used the warranty replacement why I would be charged for the replacement

July 22, 2026
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Reply from Stanton Optical - San Antonio (McCullough & 410)

Hello Daniel. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it is to experience a long wait for a simple pickup and to have questions about your warranty replacement. We regret that this was not clearly explained during your visit. Please note that the warranty includes an 80% coverage from Stanton Optical, with a 20% copay based on the full retail price. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 1 out of 5 stars

Eye glasses are too expensive

Eye glasses are too expensive

July 3, 2026
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Reply from Stanton Optical - San Antonio (McCullough & 410)

Hello Rachel. We’re sorry to hear that the cost of your eyewear did not meet your expectations. Please know that pricing can vary depending on your prescription, product selection, and any additional enhancements. We appreciate your feedback as we continue working to improve the care and service we provide to our patients.

Rated 1 out of 5 stars

Staff did not know how to read my

Staff did not know how to read my
Military vision script. Staff did not place an order for my reading glasses. I ended up receiving 2 distance glasses.

Unacceptable.

July 1, 2026
Stanton Optical - San Antonio (McCullough & 410) logo

Reply from Stanton Optical - San Antonio (McCullough & 410)

Hello Ernest, we're really sorry that your visit didn't meet your expectations. We understand how frustrating it must have been to receive the incorrect eyewear, especially after providing your military vision prescription. This isn’t the level of service or professionalism we aim for, and we truly appreciate you bringing it to our attention. We've escalated your situation for further review and will work to address your concerns as quickly as possible. Thank you so much for your feedback.

Rated 5 out of 5 stars
Stanton Optical - San Antonio (McCullough & 410) logo

Reply from Stanton Optical - San Antonio (McCullough & 410)

Hi Hector. Thank you for your review! We're so glad to hear you found our team customer-friendly. Providing a welcoming, helpful, and positive experience for every customer is what we strive for. We appreciate your kind feedback and look forward to seeing you again!

Rated 5 out of 5 stars

Very good customer service

Very good customer service, especially for a emergency. Glasses were not too pricey, but not good either. Loved that we walked out with a pair.

June 22, 2026
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Reply from Stanton Optical - San Antonio (McCullough & 410)

Hello Demarco! We're glad to hear you received good customer service, especially in an urgent situation, and that you were able to leave with a pair of glasses right away. We appreciate your honest input about the frames and pricing, and we'll continue working to improve the overall experience. We truly value your support!

Rated 1 out of 5 stars

Says 79$ wanted over 750$ for two pairs…

Says 79$ wanted over 750$ for two pairs of regular glasses

June 3, 2026
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Reply from Stanton Optical - San Antonio (McCullough & 410)

Hello Malcome. We sincerely apologize for the frustration and disappointment you experienced regarding the pricing of your eyewear. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional add-ons the package can vary. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Friendly Staff, Great Prices

This was my first experience getting an eye exam and glasses. It was super easy to understand and had great pricing. The staff is super friendly and always welcoming, amber is great! Would recommend just based off how friendly staff were!

June 13, 2026
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Reply from Stanton Optical - San Antonio (McCullough & 410)

Hello Karina! We're so glad your first eye exam and glasses experience was easy, clear, and affordable. It's great to hear our team made you feel welcome, and we’ll be sure to share your kind words with Amber. We truly appreciate your recommendation and look forward to seeing you again!

Rated 5 out of 5 stars

I received great and caring customer…

I received great and caring customer service from start to finish during my visit for an eye exam for glasses. I love my pair of glasses.

May 29, 2026
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Reply from Stanton Optical - San Antonio (McCullough & 410)

Hello Nikki! We’re so glad to hear you received caring service from start to finish and that you love your glasses. We truly appreciate you choosing us!

Rated 3 out of 5 stars

The eye exam was disappointing that the…

The eye exam was disappointing that the dr was online and I was not told before hand. When doing first time eye exam I didn’t understand that he was also saying “or the same” as an option.

May 13, 2026
Stanton Optical - San Antonio (McCullough & 410) logo

Reply from Stanton Optical - San Antonio (McCullough & 410)

Hello Diane, we’re sorry to hear that your first eye exam experience did not meet your expectations. We understand how important clear communication is during the exam process, especially for a first-time exam. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

Rated 1 out of 5 stars

One pair of Glasses took weeks longer…

One pair of Glasses took weeks longer then estimated, and I still don't have my second pair.

May 9, 2026
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Reply from Stanton Optical - San Antonio (McCullough & 410)

Hello John, we’re sorry to hear about the delays with your order and understand how frustrating it can be to wait longer than expected for your glasses. As discussed during our phone conversation, your order is now ready for pickup and you may stop by the store at your convenience. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

Rated 5 out of 5 stars

Honestly everything went incredibly…

Honestly everything went incredibly smoothly, there was hiccups on my end but the employee was incredibly patient with me. She was super friendly and helped what kind of glasses suited me and everything about the experience was great!

April 24, 2026
Rated 3 out of 5 stars

I paid 79 dollars for 2 0airs of…

I paid 79 dollars for 2 0airs of glasses I only got one. Don't advertise and let people believe they are hating both pairs. When you're going to rip them off and only give them one. Then it's not same day you wind up waiting a week or two

April 16, 2026
Rated 4 out of 5 stars

Check first

I went to Stanton optical because we've been getting glasses there in an hour or less, for years. So of course, that's what I was expecting the day that I went. After I picked out my 2 frames and paid $128, I was told to come back in 3-5 business days. I was taken aback because I wasn't expecting that. The young lady that helped me told me that they didn't have my prescription lenses in the store. I was slightly annoyed(but didn't show it)and asked if she could check with other stores and I would even be willing to go pick them up myself. I told her if I couldn't get my glasses that day, I would like a refund. I suggested that next time maybe she should check and see if they have the lenses first before taking the payment or at least ask the customer if they want their glasses that same day or if they don't mind waiting days for them. After asking in a chat, she eventually asked another young lady for help and she found some lenses, but they were blue light lenses or something. I told her if I had to pay extra for them, I'm not interested and would just like my money back. She said she wouldn't charge me extra since I had already paid. She told me I could come back in an hour for one pair of glasses, but I would still have to wait for the other pair. I was going to come back in an hour, then she told me they would be done in 15 minutes if i wanted to wait. So, I ended up with at least one pair that day, so that made my annoyance subside a little bit. Other than that, everyone was nice, friendly and knowledgeable.

April 8, 2026
Rated 2 out of 5 stars

Lied to from the start. Sale was salvaged

The first guy I spoke with was untruthful. He told me he needed my name, address, social security number, and bank account RTN and account number "in order to verify I have an account with Stanton." This information was incredibly invasive and it was actually to run my credit thru the leasing company. Had he been honest and upfront, I would have understood. I did buy glasses but dealt with a lady after that.

March 25, 2026
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Reply from Stanton Optical - San Antonio (McCullough & 410)

Hello Paul. We’re very sorry to hear about your experience and sincerely apologize for the concerns caused by the way your information was requested and communicated. We understand how uncomfortable and frustrating that must have been, especially if it was not clearly explained that it related to a financing or leasing application. We’re glad you were able to continue working with another team member, and we’ve escalated this situation for further review so we can address your concerns.

Rated 1 out of 5 stars

Overpriced, Expensive, Scam

Overpriced, and honestly upsold all materials from the scam concept of "2 for $80". This should include details of depending on the frame, and that no matter what, with the price of the prescription itself that it will never be close to $80.

March 30, 2026
Stanton Optical - San Antonio (McCullough & 410) logo

Reply from Stanton Optical - San Antonio (McCullough & 410)

Hello, we’re sorry to hear about your experience and any confusion regarding our pricing and promotions. Please note that additional add-ons or frame selections may affect the final price. Thank you for bringing this to our attention—we’ll be escalating this internally to ensure it’s thoroughly reviewed. We really appreciate your feedback.

Rated 1 out of 5 stars

They couldn’t agree which frames were…

They couldn’t agree which frames were part of the special and then the frames were different again upon pick up.

February 27, 2026
Stanton Optical - San Antonio (McCullough & 410) logo

Reply from Stanton Optical - San Antonio (McCullough & 410)

Hello Brittany. We're truly sorry to hear about your experience and any confusion regarding our promotions. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

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