Stanton Optical - San Diego (Stonecrest) Reviews 

68
TrustScore 3.5 out of 5

3.7

3460 Murphy Canyon Rd, 92123 San Diego, CA, US


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Rated 3 out of 5 stars

I purchased 2 pairs of glasses at your store and had to wait 2 weeks for them to be made. I went back to the location to pick them up, and only one pair could not be found. The glasses were deliver... See more

Company replied

Rated 5 out of 5 stars

They were awesome. They gave me a paper with the right prescription for my eyes and I got my glasses in a week and a half. Plus they let make partial payments. This place deserves a round of applause... See more

Company replied

Rated 5 out of 5 stars

Great help the staff is wonderful and efficient!! Could not have been a better experience!!!

Company replied

Rated 4 out of 5 stars

Employees were very friendly & knowledgeable. The virtual vision exam was different but not bad at all. I never did get a chance to talk to the actual doctor. My only complaint is the waiting around.... See more


Company details

  1. #2 of 2 best companies in Optometrist
  2. #15 of 19 best companies in Contact Lenses Supplier
  3. #17 of 23 best companies in Eye Care Center
  4. #25 of 42 best companies in Glasses Store
  5. #6 of 10 best companies in Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 3460 Murphy Canyon Rd, 92123, San Diego, CA, United States

  • (619) 722-5616
Promotion box for Stanton Optical - San Diego (Stonecrest)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.7

Average

TrustScore 3.5 out of 5

68 reviews

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3.7

All reviews

(68)

16,373 reviews in the last 12 months

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Rated 5 out of 5 stars

Best staff & service

Great help the staff is wonderful and efficient!! Could not have been a better experience!!!

August 10, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hi Chuck! We're so glad our team provided such wonderful and efficient service and made your experience a great one. We truly appreciate your kind words and look forward to seeing you again!

Rated 3 out of 5 stars

Missing Glasses

I purchased 2 pairs of glasses at your store and had to wait 2 weeks for them to be made. I went back to the location to pick them up, and only one pair could not be found. The glasses were delivered to the location but were misplaced within the store. After 30 minutes of searching, they were still not located, and I decided that to leave and wait to receive a call once they were found, or I would have to order another pair. 30 minutes later, my glasses were found, and I made another 10-mile trip to the store.
Everyone was nice and helpful but was disappointed in the situation.

July 25, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello Tracy. We’re glad to hear that our team was nice and helpful; however, we’re sorry for the inconvenience when one of your glasses could not be located at pickup and regret the delay and additional trip to the store. This is not the level of organization or service we strive to provide. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

They were awesome

They were awesome. They gave me a paper with the right prescription for my eyes and I got my glasses in a week and a half. Plus they let make partial payments. This place deserves a round of applause please. I love it 😀

July 24, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello Jaylee! We’re thrilled to hear you received your prescription information, received your glasses so quickly, and appreciated the flexible payment options. We truly appreciate your applause and kind words, and we’re so glad you love your experience with Stanton Optical!

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient! Thank you staff! 👍🏽👍🏽

July 30, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello Arturo! We’re glad to hear our team provided quick and efficient service. We appreciate your kind words and support!

Rated 5 out of 5 stars
Stanton Optical - San Diego (Stonecrest) logo

Reply from Stanton Optical - San Diego (Stonecrest)

Hello Kenneth! We’re glad to hear you enjoyed our service and pricing. We appreciate you sharing your experience with us!

Rated 5 out of 5 stars

everything all good

July 31, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello Babuddin! We’re glad to hear everything went well and that you had a positive experience. We appreciate you sharing your thoughts wit

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Fast and patient with my little one!

July 4, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hi Liz. Thank you for your wonderful review! We're thrilled to hear our team provided excellent customer service and made your little one's visit a fast and comfortable experience. We appreciate your kind words and look forward to serving you again!

Rated 3 out of 5 stars

Promotion is a misleading

Promotion is a misleading. Frames and lenses are pricey . Frames material are worth the same as sold in dollar stores. The optometrist needs better customer service etiquette.

July 6, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello Julina. We're sorry to hear that your experience did not meet your expectations, and we regret that our promotional offer, pricing, and the quality of your frames left you feeling disappointed and that your interaction during the exam did not provide the level of professionalism and customer service you expected. Please know that pricing can vary depending on your prescription, product selection, and any additional enhancements. We've escalated your concerns internally so they can be thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Great staff

Great staff.
Very knowledgable
Friendly
Quick turnaround

June 24, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello Zuxaidy, Thank you for your kind review! We're so glad to hear you had a great experience with our knowledgeable and friendly team. It's wonderful to know you appreciated the quick turnaround as well. We truly appreciate your support and look forward to seeing you again!

Rated 1 out of 5 stars

The lens & fitting are not working

When, I went to pick up my glasses. I did tell the the young lady that the glasses were not sitting straight on my nose area.. she tried to fixed the frame and the adjustment did not work.. i am not able to see the screen on my car while I am reading Google maps when driving. I have to take the glasses and manually tilt them to be able to see while I am driving.
That is very unsafe for me. I have partial paralysis my face , right side. I should not be doing these steps while driving. The style of glasses are defected therefore the progressive lens do not sit the same right to left. I called left a message and no one has called me back..
My vision has been impacted enough , therefore the right lens is very important to have.
Not a happy experience.
Connie in San Diego.

June 17, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello Maria. We're sorry to hear that your glasses are not fitting properly and are affecting your ability to see clearly while driving, and we apologize that your call was not returned. This is not the level of quality or service we strive to provide and we’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 4 out of 5 stars

Staff was friendly and professional and…

Staff was friendly and professional and knowledgeable. Price very competitive affordable.

July 3, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello Franklin! We're glad our team provided friendly, professional, and knowledgeable service. We appreciate your feedback and are happy to hear you found our pricing affordable. We look forward to seeing you again!

Rated 1 out of 5 stars

Order was stated to be ready

Order was stated to be ready, when I went to pick up it was not and I had to wait ~45 Minutes for one of the pairs out of the two I placed. I never received the second pair and they stated that they did not have a record of the second pair. Never shopping here again.

June 6, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello. We're sorry to hear about your experience and regret the frustration caused by being notified that your order was ready when it was not, the extended wait at pickup, and the issues with your second pair. This is not the level of service or order accuracy we strive to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Vary informative

Great and friendly I didn’t do my eye exam but the employee was vary help on find a frame for my big head and im grateful for that

June 26, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hi Jorge. Thank you for your review! We're so glad to hear you had a great experience with our friendly team. It's wonderful to know that our employee was able to help you find frames that fit comfortably and suited your needs. We appreciate your kind words and are grateful for the opportunity to assist you. We look forward to seeing you again! 😊👓

Rated 5 out of 5 stars

Friendly

Friendly, patient and professional staff!

June 5, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hi Kara. Thank you for your kind words! We’re so glad to hear our team was friendly, patient, and professional throughout your visit. Providing a welcoming and comfortable experience is very important to us, and we truly appreciate your support. We look forward to helping you again!

Rated 1 out of 5 stars

The lens makers are awful

Couldn't get the glasses Rx right at all. Deceptive pricing. There's a small sign as to how the frames are priced, I never saw, it no one told me. I did see it on my second time in the shop. People in the shop are fine

May 31, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello Mark. We're glad to hear you had a positive impression of our team, and for any inconvenience and confusion regarding pricing and your glasses prescription. This does not reflect the level of care we aim to provide. We appreciate your feedback and will be shared internally with the appropriate team as we continue working to improve communication, pricing transparency, and the overall customer experience.

Rated 5 out of 5 stars

Saved my vacation

When the ocean stole my glasses it was a disaster!! Then I found Stanton.
Totally amazing selection, prices and speed! And Sofia was so helpful in working with my home town prescription, then choosing best styles for my face.
So glad i found Stanton!

June 19, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Thank you for your wonderful feedback! We're so glad you found us after your unexpected situation and that Sofia was able to help you with your prescription and style selection. It's great to hear you were happy with our selection, pricing, and speed. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Very friendly staff

I actually had to pick different glasses than the ones I originally chose. They were helpful in helping me find the right pair. All the staff were friendly and understanding. It was a very positive experience.

May 31, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello Nina! We're so glad to hear our team was helpful in finding the right pair of glasses and that everyone was friendly and understanding throughout the process. We truly appreciate your support and are happy you had such a positive experience. We look forward to serving you again!

Rated 5 out of 5 stars

Very quick and easy!

I came here for glasses because my husband used to go here for glasses and contacts. I had my exam done and it was very quick. They had a wide selection of frames and made sure my lenses had everything I needed. The pricing was very good and my glasses were ready for pickup later that evening. I was shocked that they were done so quick. I will definitely be coming back for later exams and glasses.

June 10, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello Jazmine. Thank you for your feedback! We’re so glad to hear you had a quick and positive experience with your eye exam and found a wide selection of frames to choose from. It’s great to know you were happy with the pricing and that your glasses were ready the same evening—our team works hard to provide fast and efficient service. We truly appreciate your kind words and look forward to seeing you again for future exams and glasses.

Rated 5 out of 5 stars

Good service and great value

Good service and great value

June 6, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello Sandra, Thank you for your kind review! We’re so glad to hear you received good service and found great value in your experience. We truly appreciate your support!

Rated 5 out of 5 stars

Great diligent

Great diligent, friendly and well trained staff.

June 11, 2026
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Reply from Stanton Optical - San Diego (Stonecrest)

Hello Dave! Thank you so much for your kind words. We are happy to hear our team came across as friendly, diligent, and well trained. Your support truly means a lot to us.

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