The staff was incredibly helpful, kind, and professional. My only complaint is that no one discussed my eye exam details with me after the doctor reviewed them.
Company replied
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See what reviewers are saying
The service was phenomenal ! I paid for the 2 pairs for 79.99. Only issue is I can see out one pair of my glasses but the other pair I can’t see too well out of. When I got the glasses I put on both p... See more
Company replied
Last at front desk could use some customer service training she was rude and hateful on my first visit but the lady in back was wonderful great customer service. My glasses were good could use better... See more
Customer service is just one factor. The individuals working at this location represent team work. They made and have always made me feel important.
Company replied
Company details
- #2 of 2 best companies in Optometrist
- #14 of 19 best companies in Contact Lenses Supplier
- #16 of 23 best companies in Eye Care Center
- #23 of 41 best companies in Glasses Store
- #5 of 10 best companies in Optician
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
5071 Monroe St, 43623, Toledo, OH, United States
- (419) 326-5868
Two Pairs for $79 + Free Eye Exam
3.5
Average
46 reviews
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Quick professional service
April 22, 2026
Customer service was timely and…
Customer service was timely and friendly. Any inquiries about options were explained and pricing was revealed. Discounts were made available.
April 23, 2026
I will say the staff were all very…
I will say the staff were all very nice, but I would have liked to have been informed before the appointment that it was going to be virtual, felt rushed, and not personable.
Plus the music that was playing were had lyrics using the n word and saying p****, I had my 2 young children with me.
I will never do business here again.
April 23, 2026
Allways buzy and tired of using my…
Allways buzy and tired of using my Medicaid ! N getting nothing deffently very fast and price friendly and got 2 pairs for a very good price
April 16, 2026
Friendly and efficient staff
Friendly and efficient staff. Very informative. In fact I learned from a staff member that my DNA is actually changing and that is why my vision has gone bad. #themoreyouknow
March 25, 2026
Perfect Customer Experience
March 23, 2026
The whole experience was horrible from…
The whole experience was horrible from the customer service to the products, all of the advertising and about deals on eyewear and none of that was true. I paid over $500.00 dollars for one pair of glasses and 1 pair of contacts, then the product didn't come in at the same time my glasses didn't fit properly, the contacts didn't even come in a case or have solution. It was a mess, I won't be back!
March 9, 2026
May use AI-assist with repliesRead more
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Unfair refuse to give a refund when you can’t afford to pay the balance
They’re overpriced. I tried to get a refund for my glasses which is 600. I had 400 on my anthem card. They would not cancel the order because I couldn’t afford to pay the other 200 for my glasses. My glasses are still sitting at at Stanton. I’ve could’ve gotten one pair using my anthem rewards card. I did not like the manager. She was all Huffy and none negotiable. Saying since I had a balance due, they couldn’t cancel my order. I will never shop there again. I tell all my friends not to come.
April 4, 2026
Reply from Stanton Optical - Toledo
Hello Emily. We’re very sorry to hear about your experience and sincerely apologize for the frustration and disappointment you felt regarding pricing, the refund process, and your interaction with staff during your visit. We’re continuously working to provide clearer information around pricing and coverage. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Very fast service
Very fast service, but the employees are very short. They often do not let you finish your sentences and they talk like robots.
April 3, 2026
Reply from Stanton Optical - Toledo
Hello Tamara. We’re glad to hear your service was quick, but we’re very sorry for the experience you had with our team. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
Great service. Fast and responsive.
March 28, 2026
Reply from Stanton Optical - Toledo
Hello Bradley. We’re sorry to hear about your experience and the concerns you described regarding customer service. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
The ladies who worked there are so kind…
The ladies who worked there are so kind and they helped me pick out the right glasses!
March 26, 2026
The staff are wonderful
Everything was great the workers , that, and picking out what frames were great
March 24, 2026
Everyone at the facility was extremely…
Everyone at the facility was extremely helpful in ensuring I got the most bang for my buck. I appreciate everyone for explaining everything up front so there were no surprises when it came time to pay.
March 23, 2026
Last at front desk could use some…
Last at front desk could use some customer service training she was rude and hateful on my first visit but the lady in back was wonderful great customer service. My glasses were good could use better selection in frames in my opinion frames are ugly. But I had to get pair other than that it was ok
March 21, 2026
Very friendly and they take very good…
Very friendly and they take very good care of you and help you with picking out the right glasses and contacts
March 18, 2026
Customer Service was horrible
The customer service was horrible. The woman I worked with was impatient, arguing with other customers, and not very thorough on pricing or expectations. The only reason I tried Stanton was because of the same day glasses option. Wasn’t told until I had already checked out that no one was available in the lab so I had to wait for them to be shipped. I felt scammed to be honest. Will absolutely never use Stanton again.
February 20, 2026
Reply from Stanton Optical - Toledo
Hello Nicole. We’re sorry to hear about your experience and the confusion regarding same-day glasses. Please note that same-day service can vary depending on your prescription and product selection and additional add-ons. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
Was rude was unapproachable nasty…
Was rude was unapproachable nasty without explaining procedure. Try to put it back on the customer was uninformed.
Left out glasses are too big. I was unable to tell them the sign said one thing did not receive.
February 28, 2026
Reply from Stanton Optical - Toledo
Hello Teresia. We're sorry to hear about your experience during your visit and that your glasses are not fitting as expected. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
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