Stanton Optical - Vista Reviews 

46
TrustScore 4 out of 5

4.2

898 E Vista Way, 92084 Vista, CA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was taken to see the eye doctor quick and easily. The cashier and other staff were very good at explaining the options when buying my glasses.

Company replied

Rated 5 out of 5 stars

Came in with an appointment, so no wait. Great efficient experience with friendly service and no upselling pressure. Crystal, Angela & Jose were very friendly & helpful. Good selection of frame colors... See more

Rated 5 out of 5 stars

This was my first time here. Your staff is friendly and knowledgeable. I’m giving a positive shout out to Michael and Angela. A great experience!

Company replied

Rated 1 out of 5 stars

Horrible service. You send a message that my prescription eyeglasses were ready for pick. I show up and find out that you cannot give me my eyeglasses because you don't have a registered spectacle len... See more


Company details

  1. #2 of 2 best companies in Optometrist
  2. #15 of 19 best companies in Contact Lenses Supplier
  3. #17 of 23 best companies in Eye Care Center
  4. #24 of 41 best companies in Glasses Store
  5. #6 of 10 best companies in Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Vista

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.2

Great

TrustScore 4 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(46)

13,933 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ogte

It was ok was expensive

July 14, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hello Tony! We're glad to hear your experience was okay, though we're sorry to learn you felt the cost was higher than expected. We appreciate you sharing your thoughts and hope to have the opportunity to provide you with an even better experience in the future.

Rated 5 out of 5 stars

Good service

Good service. Cassandra was very patient and helpful.

July 13, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hello Joshua, Thank you for your kind review! We're so glad to hear Cassandra provided patient and helpful service during your visit. We'll be sure to share your kind words with her. We truly appreciate your support and look forward to assisting you again in the future!

Rated 5 out of 5 stars

I was taken to see the eye doctor quick…

I was taken to see the eye doctor quick and easily.

The cashier and other staff were very good at explaining the options when buying my glasses.

June 25, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hello Jose, Thank you for your kind review! We're so glad to hear your visit was quick and easy and that our team helped guide you through your eyewear options. It's wonderful to know our staff took the time to explain everything clearly and make your experience a positive one. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Great service and great atmopshere

Great service and great atmoshere

July 10, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hello Christopher, Thank you for your kind review! We're so glad to hear you enjoyed our great service and welcoming atmosphere. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Great experience!

Staff is awesome, very helpful and knowledgeable!

June 17, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hi Cheryl. Thank you for your wonderful review! We're glad to hear our team was helpful, knowledgeable, and provided an awesome experience. We appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

Eh not great

Not great, forced to leave a review

July 2, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hello, we apologize for your experience, and we'd like the opportunity to learn more. Please feel free to contact us at 877-518-5788 so we can gather more details and work toward a resolution.

Rated 5 out of 5 stars

Customer service was great

Customer service was great

July 1, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hello Felix! We're glad you received great customer service. We appreciate your feedback and look forward to seeing you again!

Rated 1 out of 5 stars

I couldn't use either pair of glasses…

I couldn't use either pair of glasses as the script was wrong. I ended up going to Costco and starting again with an eye exam that ended up doing another exam and getting other glasses.

June 24, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hello Sandra. We sincerely apologize that your experience and your glasses did not meet your expectations. We understand how frustrating and disappointing it must have been to receive glasses that did not meet expectations. Our goal is to provide accurate prescriptions and quality eyewear, and we're sorry we fell short in your case. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

This was my first time here

This was my first time here. Your staff is friendly and knowledgeable. I’m giving a positive shout out to Michael and Angela. A great experience!

June 27, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hi Phyllis. Thank you for your wonderful review! We're thrilled to hear that your first visit was such a great experience. Michael and Angela will be delighted to know their friendly and knowledgeable service made a positive impression. We appreciate your kind words and look forward to seeing you again! 😊👓

Rated 5 out of 5 stars

The best experience!

The whole experience from eye exam, choosing frames to pick up was seamless with the friendliest staff. Definitely would recommend!

June 26, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hi Faviola. Thank you for your wonderful review! We're delighted to hear that your entire experience—from the eye exam to selecting your frames and picking up your glasses—was seamless. It's especially rewarding to know that our friendly staff helped make the process enjoyable every step of the way. We truly appreciate your recommendation and look forward to serving you again in the future! 😊👓

Rated 5 out of 5 stars

Fabulous

Excellent customer service

June 24, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hello Emma, Thank you for your kind feedback! We’re glad to hear you received excellent customer service. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Friendly service

Nice people,

June 18, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hi Bruce. Thank you for your kind review! We're so glad to hear you had a positive experience with our team. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Easy access

Easy access, large selection, nice ce staff

June 23, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hi Henry. Thank you for your wonderful review! We're so glad you enjoyed our convenient location, wide selection of frames, and friendly staff. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent staff

Excellent staff. Th we you answered all my questions and I was happy with the glasses I got.

June 22, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hello Raul. Thank you for your kind feedback! We’re so glad our team answered all your questions and that you’re happy with your glasses. It truly means a lot to us—we appreciate your support!

Rated 5 out of 5 stars

Great experience

So far very happy with the experience. Would recommend Stanton Optical to anyone!

June 19, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hello Chris. Thank you for your wonderful feedback! We're thrilled to hear you're happy with your experience so far. We truly appreciate your recommendation and look forward to serving you again at Stanton Optical!

Rated 1 out of 5 stars

I been a loyal customer for 5 years…

I been a loyal customer for 5 years now. Never ever again I ordered prescription sun glasses from them was promised 2 week turn around I waited then I get a notification that they where ready well guess what nope I was told 2 more days its now the 17th it was promised the 12th waiting 5 days more patently now being told July I said no I am not waiting I want a refund the butt hole said 7 to 14 days to get my refund how is this possible? So basically I am out my glasses and money for 14 days no way so they won't get another dime from my family Ever I.am done with this place. They'll they offered if I waited I would get the 2nd pair free he'll no they should give me the first pair and refund my money. So now I am never coming back ever they lost my business.!!! Horrible customer services ever!!!!!

June 12, 2026
Unprompted review
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hello Edwy. We sincerely apologize for the delays and frustration surrounding your prescription sunglasses order. We understand how disappointing it is to be given multiple completion dates, receive a notification that your order was ready when it was not, and then face additional delays after already waiting longer than expected. We also regret the frustration caused by the refund process and understand how upsetting it can be to feel without both your glasses and your funds during that time. This is not representative of the level of service we strive to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 2 out of 5 stars

The bald guy

The bald guy , think he’s the manager is so weird. Tried to get me to upgrade my glasses and then I said no and then his energy changed and I felt so uncomfortable. I picked up one pair by this nice blonde lady And idk what happened but one of the pairs I got had messed up lenses so I came back then next day because I got a call it was ready and when I show up they said oh the blonde lady isn’t here so you can’t pick it up today and I was like so she has to be here ? And another girl said I should have came before 5 but I work so that wasn’t gonna work and regardless they are open till 7 then they looked at each other and ended up just giving it to me. Like why give me a hard time and the bald guy was there but didn’t greet me at all and he’s very weird . I’ve been here many times over the years and now I’m never coming back again the whole interaction was just uncomfortable.

June 16, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hello. We’re sorry to hear about your experience and understand your concerns regarding the interactions you had during your visit, the issues with your glasses, and the confusion surrounding the pickup process. This is not representative of our standard level of service and care. We’ve escalated your concerns internally so they can be thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Excellent service & staff

The best fit & lenses of glasses I have received in years. Love my pair of glasses. Thank you.

June 5, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hello Jeff, Thank you for your wonderful review! We’re so happy to hear you love your glasses and that they’re the best fit and lenses you’ve had in years. We truly appreciate your support!

Rated 1 out of 5 stars

Lots of disappointing surprises

No one told me prior to entering it was a Telehealth appointment. Definitely prefer face to face with a Dr. not automation!
You don’t give out hard cases with the glasses. Why would I spend $200+ and not receive something to protect my purchase with? First eyeglass company that didn’t provide me with a hard case to protect my glasses.

June 2, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hello Christine, we’re sorry to hear that your experience didn’t meet your expectations, especially regarding the lack of advance notice about your exam being conducted through telehealth instead of in person. We completely understand how important clear communication is, and we apologize for any confusion or inconvenience this may have caused. Please rest assured that all prescriptions are reviewed and signed by licensed doctors. Your feedback is very important to us, and we’ll be escalating this internally to ensure it’s thoroughly reviewed. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Perfect service

Perfect service

June 1, 2026
Stanton Optical - Vista logo

Reply from Stanton Optical - Vista

Hello Jesus! We’re delighted to hear that you had a perfect experience. Our team works hard to provide excellent service, and it’s always rewarding to know those efforts are appreciated. We look forward to serving you again in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look