The first two attempts at an appointment backfired one on myself and second with their system crashing. The day their system crashed I stayed in hopes they would come back up in time to get somewhere... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I did a simple walk- in and did my exam, and I was greeted with a positive attitude and just had a wonderful time. Picked out what I wanted and didn't take long to get my new glasses. They're wonderf... See more
Very professional and efficient employees. One employee stayed over her shift to make sure customers were taken care of. I wasn’t sure about the virtual visit but ended up loving it, quick and easy!... See more
I did not like the attention from Jet. I felt that she treated me as if de was going to ask for a gift for the service. Stephanie is so kind and polite. I was treated so much better than the anothe... See more
Company details
- #2 of 2 best companies in Optometrist
- #14 of 19 best companies in Contact Lenses Supplier
- #16 of 22 best companies in Eye Care Center
- #22 of 39 best companies in Glasses Store
- #6 of 9 best companies in Optician
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
5001 W Waco Dr, 76710, Waco, TX, United States
- (254) 218-6328
Two Pairs for $79 + Free Eye Exam
3.9
Great
33 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I did not like the attention from Jet
I did not like the attention from Jet. I felt that she treated me as if de was going to ask for a gift for the service.
Stephanie is so kind and polite. I was treated so much better than the another employee. She is the best.
May 13, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Ordered 2 pair of glasses could not…
Ordered 2 pair of glasses could not see out of 1 pair Said lens was cut wrong so had to send them back
May 30, 2026
Reply from Stanton Optical - Waco
Hello Suzan, we're really sorry to hear about the issue you experienced with your glasses. We understand how frustrating it is when a lens isn't made correctly and you have to wait for it to be remade. This definitely isn't the level of service we aim to provide. Thank you for sharing your feedback—we truly appreciate it, and we hope to have the chance to serve you better in the future.
Reply from Stanton Optical - Waco
Hello Freddy, Thank you so much for your kind feedback! We’re thrilled to hear Jet was so helpful and made your experience a great one. We truly appreciate your recommendation and support, and hope to see you again soon!
Lenses were installed upside down
Lenses were installed upside down, now I have to wait 2 more weeks for the replacement
May 27, 2026
Reply from Stanton Optical - Waco
Hello Carie. We sincerely apologize that your glasses weren't working as expected and for the additional delay for a replacement. This falls short of the level of service and care we are committed to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.
I had been talked into bifocals
I had been talked into bifocals, that I did not want. But I did decide to try the transitions. They did not work and the bifocal was too high. I retired them to get just a pair of single vision sun glasses. Not real pleasant and they did not offer any refund of money for a less expensive pair.
May 7, 2026
Reply from Stanton Optical - Waco
Hello Marvin. We’re sorry to hear that your experience with your lenses and follow-up visit did not meet your expectations. That is not representative of the level of service and care we aim to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
All of the ladies I received support…
All of the ladies I received support from were absolutely terrific. The customer service and the atmosphere was excellent.
May 13, 2026
I did a simple walk- in and did my…
I did a simple walk- in and did my exam, and I was greeted with a positive attitude and just had a wonderful time. Picked out what I wanted and didn't take long to get my new glasses. They're wonderful and I highly recommend.
May 8, 2026
Quick in and out and my glasses ready…
Quick in and out and my glasses ready before the total amount needed
May 5, 2026
What I disliked about Stanton Optical…
What I disliked about Stanton Optical is that you do a virtual eye exam, some employees are not as customer friendly and my eye glasses are not adjusted for my eyes but with all that said, I did speak with a Stephanie on 5 May 2026 and she told me I could come in and re-examine the glasses. Then will see if there may be a difference, then I’ll send another review if I am aloud too!
May 4, 2026
Reply from Stanton Optical - Waco
Hello Teresa. We apologize that the eye exam did not meet your expectations, the level of service you received, and the lack of proper adjustment to your glasses. Please know that all of our prescriptions are reviewed and signed by a licensed doctor. We do appreciate you giving us the opportunity to make things right and are pleased Stephanie was able to help. We look forward to your next visit and to providing you with a better experience. We'll be escalating this internally to ensure its thoroughly reviewed.
They negotiated a good fair price
They negotiated a good fair price. I was happy save me from going somewhere else.!
April 23, 2026
Immediate
Immediate, professional friendly service. My glasses were delivered ahead of time and I can see great!
April 21, 2026
Stay away from this business
To many things to write. Manager tried to help but his hands were tied. Dr was incompetent for my vision and very condescending. Your type of vision testing is ridiculous. I paid for contacts and vision testing that did not assist in my vision. I will not be using Stanton again and will let anyone who listens know they are not capable of addressing any vision that is considered different
March 23, 2026
I had an appointment booked but the…
I had an appointment booked but the process was very long and I’m not sure if it’s because they have the optometrist virtual but I’m going to try another place once it’s time for me to
March 17, 2026
Reply from Stanton Optical - Waco
Hello. We’re very sorry to hear about your experience and sincerely apologize for the long wait time during your visit. We understand how frustrating it can be when the process takes longer than expected. Also please know all prescriptions are reviewed and signed by a licensed doctor. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
The staff was great and they had a good…
The staff was great and they had a good selection of frames to choose from! The lab messed up my order and they had to be remade. I still don't have them back.
March 26, 2026
Reply from Stanton Optical - Waco
Hello Christy, thank you so much for your kind words about our staff and frame selection. We're truly sorry for the delay with your order and any inconvenience this caused. Your feedback is very important to us and helps us improve our services. We hope to have the chance to provide you with a better experience in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.