The staff was amazing I walked to pick up my glasses and there was two of the same frames, when I swear they should’ve been two different frames but I had no proof and without hesitation they worked i... See more
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See what reviewers are saying
Employees were friendly, glasses so far have been good. Just would have felt better if all the equipment had been working.
First time trying Stanton Optical & Stephanie made the entire experience effortless & fun! She helped me find the perfect pair & they were ready in a week! I’m very pleased with everything!
Company replied
I had a wonderful experience from beginning to end! I was a “walk in” and was seen immediately. The virtual exam was so interesting and the staff made the whole process smooth and relaxing. My glas... See more
Company details
- #2 of 2 best companies in Optometrist
- #15 of 19 best companies in Contact Lenses Supplier
- #17 of 23 best companies in Eye Care Center
- #24 of 40 best companies in Glasses Store
- #6 of 10 best companies in Optician
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
1544 N Hwy 77, Suite 1B, 75165, Waxahachie, TX, United States
- 9452021441
Two Pairs for $79 + Free Eye Exam
3.1
Average
25 reviews
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Friendly Employees
Employees were friendly, glasses so far have been good. Just would have felt better if all the equipment had been working.
September 5, 2026
May use AI-assist with repliesRead more
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Horrible customer service
Yesterday, we had two scheduled appointments that we were unable to complete. Upon entering, Rebecca appeared uncooperative. When I provided the name of my insurance company, she expressed frustration, stating that the portal was down and that the company was unreachable by phone. I subsequently made a quick call from my car and was able to speak directly with the provider. I returned to her with the phone, allowing her to speak with the agent. Throughout the call, Rebecca seemed visibly annoyed and responded minimally to the agent's questions. She then concluded the call by informing me that, since my plan was a standard plan, it might not cover certain eyewear options, and if issues arose with the lenses, Stanton would be unable to resolve them. I was concerned that she was assuming I could not pay for any additional coverage needed to ensure my eyewear was correct.
Furthermore, she indicated that we could not proceed with our exams because they were about to close, despite it being 5:52 p.m., with our last appointment scheduled at 6 p.m. We decided to leave, feeling discouraged. It seemed as though she was unhelpful and not interested in assisting us. I handled all the efforts to contact my insurance, and she did not offer to try again or provide further assistance. Overall, her attitude was dismissive, and she appeared content with us leaving without completing our appointments.
September 2, 2026
Unprompted review
Reply from Stanton Optical - Waxahachie
Hello Carmelia. We regret the concerns surrounding insurance assistance, communication about coverage, and the handling of your appointments. This is not representative of the service and support we aim to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.
they were unable to properly fit my…
they were unable to properly fit my glasses And they could not provide a case that fit my new glasses they need better trained staff And they have excuses about why my glasses didnt qulify for their advertised deals
May 13, 2026
Reply from Stanton Optical - Waxahachie
Hello Robert. We’re sorry for the concerns regarding your glasses’ fit, case availability, and advertised offers. This is not representative of the product support, clear communication, and service we strive to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.
The staff was amazing
The staff was amazing I walked to pick up my glasses and there was two of the same frames, when I swear they should’ve been two different frames but I had no proof and without hesitation they worked it out. Customer service was absolutely amazing and truly the best I’ve ever received.
August 21, 2026
Reply from Stanton Optical - Waxahachie
Hi Hailey! We're thrilled to hear that our team provided such an amazing customer service experience. We're especially glad they were able to quickly resolve the frame mix-up and ensure you left with the right eyewear. Your kind words mean a lot to us, and we're honored to hear this was the best customer service you've ever received. We appreciate your support and look forward to seeing you again! 😊👓✨
It was fast and had financing options
It was fast and had financing options. Great customer service and very well maintained. Had many options available to choose from. Everything was explained in the process.
July 30, 2026
Reply from Stanton Optical - Waxahachie
Hello Kimberly! We’re glad to hear your visit was fast, informative, and that our team provided great customer service while helping you explore your options. We appreciate your feedback!
Reply from Stanton Optical - Waxahachie
Hello Frederick. We’re sorry to hear that your experience did not meet your expectations. This is not the level of service we strive to provide. We’ve escalated your concerns internally so they can be thoroughly reviewed. We appreciate your feedback.
Love the fact that I dan get my glasses…
Love the fact that I dan get my glasses same day.
June 26, 2026
Reply from Stanton Optical - Waxahachie
Hi David. Thank you for your review! We're so glad to hear that you love being able to get your glasses the same day. Providing fast, convenient service is something we strive for, and we're happy we could make your experience a great one. We appreciate your support and look forward to seeing you again! 😊👓
Reply from Stanton Optical - Waxahachie
Hello Javier! We’re glad to hear you had a good and efficient experience. It means a lot that you took the time to share this!
Was not impressed with the service or…
Was not impressed with the service or the wait time they broke my frames. Three weeks later I get my glasses and I’m not sure my prescription is correct. I will be waiting a week just to make sure my eyes get used to them and then probably go back.
June 1, 2026
Reply from Stanton Optical - Waxahachie
Hello Michael. We’re very sorry to hear about your experience and sincerely apologize for the concerns regarding the service, wait time, damaged frames, and uncertainty about your prescription. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Everything is extremely expensive and…
Everything is extremely expensive and some of the techs or office people are rude.
May 14, 2026
Reply from Stanton Optical - Waxahachie
Hello Stefanie. We’re sorry to hear that the pricing did not meet your expectations and the rudeness you experience as this falls short of the service experience we are committed to providing. We strive to offer a wide variety of services and products at competitive prices, and we've escalated this internally for us to improve our process and ensure a better service in the future.
Wonderful experience!
I had a wonderful experience from beginning to end! I was a “walk in” and was seen immediately. The virtual exam was so interesting and the staff made the whole process smooth and relaxing. My glasses came in in only 6 days and I love them!
May 12, 2026
Easy process. Friendly staff
Easy process to get my prescription. Staff was nice and helpful.
April 25, 2026
Poor Communication, and Lack of Professionalism
Came in for an eye exam and paid for contacts on 1/19/26. I was informed someone would contact me regarding the arrival of my contacts. No one ever called me, and I called to inquire about my order. I was told my trails were ready on 1/26/26, but not my actual order. I never received a call back after that, and I have called several times as well as checking online for the status of my order. I finally called yesterday, 4/30/26 and was informed that my order was ready for pick up in February! I received an apologize for the lack of contact, but honestly it’s inexcusable. I will never come back to this establishment nor recommend it.
April 30, 2026
My first time using Stanton Optical
My first time using Stanton Optical. Stephanie was very knowledgeable and helpful in assisting me with my glasses. I was impressed the availability of frames and the customer service provided. I felt comfortable with purchasing my glasses there.
April 16, 2026
Very disappointed in my experience with…
Very disappointed in my experience with the Waxahachie location. I told them I needed computer glass and they gave me reading glasses. Then when I went back the manager seemed to have a very dismissive attitude and wasn’t very helpful when she was the one that made the initial mistake. Customer service should be a given. I hope this location will work on that!
April 9, 2026
These lenses are perfect
These lenses are perfect! I can see so much better than previous glasses. The exam was a new experience, but I liked it. I have never had a virtual eye exam before. It was clean and accurate.
April 4, 2026
Never recieved a call to pick up…
Never recieved a call to pick up glasses. Person said the store texed or called me on the 27th.
April 2, 2026
Reply from Stanton Optical - Waxahachie
Hello Aiden. We’re sorry to hear about your experience and the confusion regarding your pickup notification. We understand how frustrating it must have been to not receive a call or text as expected. Your feedback is appreciated as we continue working to improve communication and the overall experience we provide, and we'll be escalating this internally to ensure it's thoroughly reviewed.
Never never never agian...
1. prices are way to high
2.staff need to be trained.
3. .misleading and deceptive advertising..
4.poor customer service...
March 14, 2026
Reply from Stanton Optical - Waxahachie
John, we’re sorry to hear that your experience didn’t meet your expectations. We understand your concerns about pricing, communication, and overall service, and we appreciate you bringing this to our attention. We’ll be escalating this internally to ensure it’s thoroughly reviewed. Thank you for your valuable feedback.
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