Stanton Optical Reviews 10,357

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 8,843 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making the overall service experience pleasant and efficient. Many people appreciate the detailed explanations provided during eye exams and the personalized assistance in choosing frames. The customer service is frequently highlighted as exceptional, with many noting the caring and patient approach. However, some customers were dissatisfied with the product, specifically mentioning issues with incorrect prescriptions, uncomfortable glasses, or long waiting times for their orders. A few people also felt pressured into purchases or found the pricing to be higher than anticipated, despite advertised deals. Additionally, some reviewers reported negative experiences with the virtual exam doctor or felt the company was understaffed at times, leading to delays.

What people talk about most

Staff

Consumers generally express satisfaction with the staff, describing them as professional, friendly, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the staff for being... See more

Product

Customers had ambiguous experiences with product. Many reviewers expressed satisfaction with the wide... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the friendly, helpful, and... See more

Price

Reviewers mention ambiguous feedback about price. Many customers express disappointment, finding prices much... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a wonderful experience here! The staff was incredibly welcoming, and the doctor took the time to explain everything clearly during my exam. I felt like my eye health was genuinely prioritized ra... See more

Rated 5 out of 5 stars

Nick/Ryan was super helpful. My appointment was at 4:45pm I got an exam virtually. He helped me pick frames and select a plan to buy glasses and contacts. He was friendly and efficient with helping me... See more

Rated 5 out of 5 stars

I just moved here from California... Stanton Optical was expedient in getting me in and taking care of my vision. EXCELLENT service!!! Caring, patience, all questions answered. I highly recommend thi... See more

Rated 5 out of 5 stars

Jennifer (Jen) was amazing. I’m in my early twenties and I’ve never had glasses before. I had absolutely no idea what to look for or what direction to go in when it came to glasses, and Jen truly he... See more


Company details

  1. #2 of 2 best companies in Optometrist
  2. #15 of 19 best companies in Contact Lenses Supplier
  3. #18 of 22 best companies in Eye Care Center
  4. #26 of 39 best companies in Glasses Store
  5. #7 of 9 best companies in Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam


4.2

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Newbie.

It was my first time getting glasses and they made the experience non-stressful. The staff were very friendly and knowledgable.

May 6, 2026
Rated 5 out of 5 stars

Friendly staff

Friendly staff, always greeting me when I come in for a repair and/or picking up new glasses and extremely polite always making me feel comfortable and welcome.

May 13, 2026
Rated 5 out of 5 stars

I recently had an excellent experience…

I recently had an excellent experience at Stanton Eye Center in Burlington, North Carolina. From check-in to the completion of my appointment, the entire staff was professional, welcoming, and highly efficient. Every part of the process was explained thoroughly, and the team took the time to answer questions and ensure I felt comfortable and informed throughout the visit.

What stood out most was how organized and streamlined the appointment process was while still maintaining outstanding patient care and attention to detail. It’s clear that Stanton Eye Center values both professionalism and customer satisfaction at a very high level.

I truly appreciate the exceptional service and would highly recommend Stanton Eye Center to anyone seeking quality eye care and a positive patient experience.

May 13, 2026
Rated 2 out of 5 stars

The provider was falling asleep

The provider was falling asleep during my eye exam. It was virtual exam and during the process was falling asleep several times. Then lied and said it was just a bad connection but I know what I saw during the exam. I told the eye tech about my experience and he told me that wasn’t the first time they have heard about the doctor falling asleep. My results came back saying my eyes got worse but they have been consistent for about 7 years. I do not trust my results or the doctor. I would not and do not recommend Stanton Optical.

April 24, 2026
Rated 1 out of 5 stars

Wasn't told about buying the lens…

Wasn't told about buying the lens replacement insurance, got a scratch on my lens and they said too bad too sad. There's nothing they could do for me.I could not buy one lens.I had to buy an entire new pair of glasses. They wouldn't even come to the front counter to look at them

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, friendly, professional look, quick service and really are affordable!

May 14, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look