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Star Hangar - Safe Star Citizen Market Reviews 2,465

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,225 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report fast and prompt delivery of their purchases, often receiving items within minutes to a few hours, and frequently well within the advertised 24 or 48-hour window. The service is described as excellent, with many highlighting a hassle-free and smooth user experience, making the process of buying items very easy and straightforward. People appreciate receiving exactly what they ordered, with products often arriving as described and sometimes even including bonus items. However, some customers noted that delivery times can occasionally be slower, potentially due to time zone differences or depending on the seller. A few reviewers also mentioned that the initial experience could be confusing, and desired clearer order details and better communication regarding how certain product chains work. There were also isolated instances where customers felt the product description was deceptive, or that they did not receive all items purchased.

What people talk about most

Delivery service

Consumers are highly satisfied with the delivery service, frequently highlighting its speed and efficiency.... See more

Product

Users describe positive interactions with product, consistently receiving their purchases promptly and... See more

Service

Customers consistently note positive experiences with service, often praising its speed, reliability, and... See more

User experience

Customers had positive experiences with user experience, consistently describing it as easy, fast, and... See more

Order

Reviewers mention positive feedback about order, frequently highlighting prompt delivery, with many receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used Star‑Hangar for some time to buy and sell items. Transactions are fast - I often get purchases within minutes to a few hours - and I’ve never had payment problems with buyers. On the one occ... See more

Rated 5 out of 5 stars

Surprisingly wasn't a scam. I was worried at first, but glad I took the chance. Item was delivered in full within 12 hours of purchase. Hassle free experience. Definitely going keep an eye on here fo... See more

Rated 5 out of 5 stars

Prices are fair taking in consideration some of the items you guys sell are not available in the RSI store. Delivery of codes is quick. It is the second time I purchase items with you guys, and most l... See more

Rated 5 out of 5 stars

Star Hangar is a trading website for Star Citizen, where you can find every (with real money buyable) item of the game. Star Hangar garants the delivery of the bought item within 24hrs ( ever... See more


Company details

  1. #7 of 66 best companies in Video Game Store

About Star Hangar - Safe Star Citizen Market

Written by the company

100% Safe Guarantee
 
We stand by our 100% Safe Guarantee, ensuring that every transaction on Star Hangar is protected. We are committed to providing a secure trading environment, and our dedicated team is always ready to assist with any issues that may arise. Trust us to make your digital goods trading experience safe and reliable.

Star Hangar is the safest place to buy and sell video game-related digital goods, including ships, gear, and account sales for popular games like Star Citizen. We offer a wide range of items, from Lifetime Insurance (LTI) ships to rare and unique vessels such as the Sabre Raven, Mustang Omega, 890 Jump or Vanduul Scythe.

We're an established U.S.-based company, with more than business for more than 10 years. With a team of 12 dedicated employees around the world, we handle any disputes and ensure that every trade is smooth and secure. We exceptionally value customer support, and offer 24/7 presale and support via Discord live chat, email, and our ticketing system. At Star Hangar, we prioritize our buyers' safety and satisfaction, while enabling people to sell and buy their items safely. Your peace of mind is our top priority.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Got exactly what I was looking for

Mostly you had what I was looking for. Searching was easy and checkout was straight forward. My only grudge is perhaps a reminder of exactly how to claim. It had been a while and my dumb &%^ forgot how to claim it all the way.

May 13, 2026
Star Hangar - Safe Star Citizen Market logo

Reply from Star Hangar - Safe Star Citizen Market

Thank you for your review! Great to hear that site usage was intuitive and that you found what you were looking for.

As a quick hint for next time: we have a step-by-step delivery and claiming guide in our Buyers FAQ here: https://star-hangar.com/buyers-faq#Delivery

If anything remains unclear, please feel welcome to contact our discord 24/7 live chat support anytime (https://discord.gg/star-hangar). We’re always happy to help!

Rated 5 out of 5 stars

Very fast

Very fast, and exactly what I was after. Zero complications and a perfect result. Ill use again 🙂

May 20, 2026
Rated 1 out of 5 stars

Support was great, seller was not

Support was great, seller was not. Item was listed as a standalone ship. Non cc'ued. The item was upgraded from other ships, and the delivery was not the smoothest. Had to reach out to support to actually get it delivered.

May 13, 2026
Star Hangar - Safe Star Citizen Market logo

Reply from Star Hangar - Safe Star Citizen Market

Thank you for your feedback, and I’m glad to hear that our support team was helpful.

I’m sorry your delivery was not as smooth as expected. Occasional hiccups with RSI gift delivery emails can happen, but I’m glad to see that once our support team intervened, the ship was resent and arrived safely.

I’ve reviewed the order carefully, and the product was correctly shown as a “CCU’ed Product” in the package state. The description also stated: “Content: Asgard + LTI + CCU’D ship.” I further double-checked our logs and can confirm that the product listing was not modified between the time of purchase and now.

As the CCU’ed status was shown both in the package state and in the product description, this appears to have been a misunderstanding about the package type rather than an issue with the listing itself. That said, please feel welcome to contact us prior to purchase if anything is unclear.

We’re glad our team was able to help resolve the delivery successfully. Please remember we’re also available 24/7 through our Discord live chat: https://discord.gg/star-hangar

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