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Star Hangar - Safe Star Citizen Market Reviews 

2,740
•
TrustScore 5 out of 5

4.9

Video Game Store
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Review summary

Created with AI, based on recent reviews

Looking at 1,348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often receiving their orders within hours, sometimes even minutes, which many found impressive given the business model. The purchasing process is frequently described as easy, smooth, and straightforward, with many appreciating the clear instructions and overall user-friendly experience. Reviewers are also very satisfied with the products received, noting that items are exactly as described and often at great prices, leading to high satisfaction and repeat business. However, some customers mentioned initial confusion regarding CCU chains and the display of base ships in their hangar, suggesting that clearer order details and more comprehensive information directly on the order page would enhance the process.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the fast and quick... See more

Product

People report positive experiences with product, often finding great deals and receiving exactly what they... See more

Service

Reviewers mention positive feedback about service, highlighting its efficiency and user-friendliness.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Order

Customers had positive experiences with order, frequently praising the speed and efficiency of the process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was extremely apprehensive about purchasing any RSI Star Citizen product from 3rd party provider, however they had a seller who had the exact ship and warranty level that I wanted. This ship was no... See more

Rated 5 out of 5 stars

I have used this website multiple times to trade in-game items with other players. There has been no issues with payments or with the delivery of such items. Would recommend star hangar over other met... See more

Rated 5 out of 5 stars

Most items were in my inbox within 15 minutes. The few that weren't I had within 4 hours. Honestly one of the most trustworthy sites to use. Probably will utilize this site any time I decide to upgrad... See more

Rated 5 out of 5 stars

I’ve used Star‑Hangar for some time to buy and sell items. Transactions are fast - I often get purchases within minutes to a few hours - and I’ve never had payment problems with buyers. On the one occ... See more

Company details

  1. #6 of 68 best companies in Video Game Store

About Star Hangar - Safe Star Citizen Market

Written by the company

100% Safe Guarantee
 
We stand by our 100% Safe Guarantee, ensuring that every transaction on Star Hangar is protected. We are committed to providing a secure trading environment, and our dedicated team is always ready to assist with any issues that may arise. Trust us to make your digital goods trading experience safe and reliable.

Star Hangar is the safest place to buy and sell video game-related digital goods, including ships, gear, and account sales for popular games like Star Citizen. We offer a wide range of items, from Lifetime Insurance (LTI) ships to rare and unique vessels such as the Sabre Raven, Mustang Omega, 890 Jump or Vanduul Scythe.

We're an established U.S.-based company, with more than business for more than 10 years. With a team of 12 dedicated employees around the world, we handle any disputes and ensure that every trade is smooth and secure. We exceptionally value customer support, and offer 24/7 presale and support via Discord live chat, email, and our ticketing system. At Star Hangar, we prioritize our buyers' safety and satisfaction, while enabling people to sell and buy their items safely. Your peace of mind is our top priority.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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How this company uses Trustpilot

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4.9

All reviews

(2,740)

1,385 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing Service That Goes Above and Beyond

After five orders, I can honestly say: absolutely outstanding service and 100% trustworthy!

Apparently, thinking things through isn't always one of my greatest strengths, because I somehow managed to make mistakes with four out of my five orders. Every single time, the support team responded almost immediately, took care of the issue, and even handled all communication with the sellers for me. The result was always the same: a happy customer.

For my first purchase, I contacted support through Discord. The process was quick, easy, and completely hassle-free. For the following orders, I reached out via email, and the response times were just as impressive— only a few minutes. Even when things became a bit more complicated, the team remained patient, friendly, and determined to find a solution.

In the end, I got exactly what I was hoping for and was able to climb into my new spaceship with a big smile on my face.

Honestly, it's hard to imagine a better customer experience.

Thank you for the amazing service!

May 12, 2026
Rated 5 out of 5 stars

I was given access to my purchased item.

I was given access to my purchased item after almost 20 minutes, I had suspicions regarding the item I was purchasing and contacted support beforehand, they told me all I needed to know, there were further discrepancies but they were cleared after speaking with the seller and the support member telling me. Great service would recommend.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Good, fast and clear service

Well, my experience with this was pretty smooth and straightforward, got my account registered a couple months back, then recently I saw an article I wanted, made sure the item was right, and after the purchase it got delivered even faster than what the conditions said.

They have clear indications you have to read and understand for delivery tho, but all of it is explained and i've not felt lost or anything. Service is well made

May 29, 2026

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