Star Naming Reviews 1,788

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its quality and the meaningfulness of the gift. Many found the ordering process straightforward and the user experience seamless, appreciating the ability to easily select and customize their purchases. People are very happy with their orders, often describing them as beautiful and well-presented. However, some customers also noted issues with the delivery service, mentioning delays or damaged packages upon arrival. A few other people also felt that the presentation of the gift was not always up to their expectations, with some certificates arriving stained or in frames that caused the certificate to appear wavy.

What people talk about most

Product

Reviewers mention positive feedback about the product, consistently highlighting its meaningful and unique... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising prompt and quick deliveries, sometimes... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and... See more

Quality

Users describe positive interactions with quality. Many customers praise the beautiful presentation,... See more

Order

Clients share positive opinions on order. Many customers found the ordering process quick, easy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything about this was great and went very quickly, except the repeated add-ons and attempts to push the purchase higher, and the fact that somehow it got sent to the wrong address. I bought it fo... See more

Rated 4 out of 5 stars

Great for a memorable gift to someone who (quite literally) means the universe to you. Please if you're ordering a physical package of the certificate for a special date (i.e., birthday, anniversary,... See more

Rated 4 out of 5 stars

I named a star after my sister for her granddaughters. Death is so abstract especially for young children. Having a star to look at in the night sky reminds us that our loved one will shine brightly f... See more

Rated 5 out of 5 stars

I fell asleep while making an order. Paid with PayPal and left out my email for certificate. 2 days later I'm panicking when. I hadn't re received email certificate or tracking info. Loved ones bday... See more


Company details

  1. Gift Shop

Written by the company

Star-Naming.com is your premium provider for star namings worldwide. Our goal is to offer you a perfect and fast service and excellent support. Make a beloved person happy with our unique gift ideas.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Well, the "App" is much to be desired

Well, my wife was so excited about her gift until, it was time to find it.... The "App" I guess you call it is finicky at best and well after a couple "Attempts" to load your info, you're told you'll be charged??? Never found it, not paying MORE MONEY so........ Certificate looks great by the TV

September 23, 2025
Star Naming logo

Reply from Star Naming

Hi,

thank you for sharing your feedback! We’re truly sorry to hear that you had trouble finding your star in the app. Please make sure you’ve downloaded our official app “Universe Star Finder”, which is completely free to use — there are no extra charges to view your registered star.

Once installed, simply enter your registration number from the certificate, and you’ll be able to locate your star in the night sky in seconds. If you still experience any issues, please contact our friendly support team at support@star-naming.com, and we’ll be happy to help you personally.

We’re glad your wife enjoyed the certificate and hope you’ll soon be able to experience the full magic of your named star through the app.

Warm regards,
The Star-Naming.com Team

Rated 1 out of 5 stars

Havnt received it!

Hiya I havnt yet received my star package

September 19, 2025
Star Naming logo

Reply from Star Naming

Hello,

Thank you for reaching out, and we’re sorry to hear that you haven’t received your package. According to the UPS Proof of Delivery, your order was delivered on Tuesday, September 23 at 12:32 P.M. and left in your mailbox.

We recommend first checking with your neighbors or local postal office, as sometimes packages are collected on your behalf. If you still can’t locate it, please contact our support team — we’ll be happy to find a courteous solution to make sure you receive your star package and are fully satisfied.

Kind regards,
Star-Naming Team

Rated 1 out of 5 stars

I think they’re fakee

September 18, 2025
Star Naming logo

Reply from Star Naming

Hello,

Thank you for leaving your feedback. We’d like to clarify that the stars are real stars, and each dedication is entered into a recognized private registry. While the official scientific name of the star does not change, our service provides customers with beautifully designed gift sets and access to our app with Augmented Reality, which allows them to locate their dedicated star in the night sky.

It’s a unique and meaningful gift experience, and we’re proud that so many of our customers have shared very positive reviews about it. If you have any concerns, please feel free to reach out to our support team – we’ll be happy to help.

Kind regards,
Star-Naming Team

Rated 5 out of 5 stars

Absolutely BRILLIANT

Absolutely BRILLIANT!
I bought this as a personal gift for my fiance so that he could look at his star and remember how far he’s come.
He was SO SO happy with it, i bought the package that gives you the certificate in a frame and it had such a cute design and booklet.
I recommend 110%

December 29, 2024
Rated 1 out of 5 stars

Have not gotten my physical copy

Have not gotten my physical copy. Its been 2 weeks

September 5, 2025
Star Naming logo

Reply from Star Naming

Hello,

Thank you for your message. We’ve checked your order and can confirm that you selected the BASIC | Digital delivery only option, which does not include a physical delivery.

If you would like to receive the physical gift set, our support team will be happy to assist you in upgrading your order to the PLUS package. You can reach them directly at support@star-naming.com.

Kind regards,
Star-Naming Team

Rated 1 out of 5 stars

Everything got screwed up

Everything got screwed up. I wanted to send a physical copy to Hawii I ended up paying for additional copy that didn’t even have the note that I put on it I came across a lot of technical difficulties.
I would still love to get everything fixed and sent to Hawii.

September 3, 2025
Star Naming logo

Reply from Star Naming

Hello,

Thank you for your message. After reviewing your order, we can confirm that you selected the digital package, which includes digital delivery only.

If you would like to receive the certificate in physical format, it is necessary to upgrade your package. Our customer service team is available to assist you and will be happy to guide you through the upgrade process so that everything can be sent to Hawaii as you intended.

Please don’t hesitate to reach out — we’re here to help!

Kind regards,
Star-Naming Team

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