STARK Reviews 

Updated as response from customer service has been very good and they've resolved the issue in a good & professional mannger. Thank you Pernille and Frederik.

A little annoying - typically we have good experiences with Stark, however we didn't with our latest order from Stark in Glostrup.

Firstly the delivery driver couldn't unload the goods properly, with it taking 40 minutes & just about managing to avoid damaging our postbox & trees. He unfortunately broke one of the products being delivered, however didn't report this despite us asking him toom, so now we're paying for something that was delivered broken. In addition, he charged us a 180 DKK fee for a 'difficult delivery', which is interesting as this is the 3rd or 4th delivery we've had from Stark and not once have we ever received this fee before...

They also delivered the wrong screws (a completely different brand & number), and it took me almost an hour in Stark 24/7 to get this sorted out, as they couldn't take a return of something there was no record of delivering...

Best service in time delivery and kind. Thank you.

For en professionel og fair medvirken i en sag om reklamation ved en underleverandør 👍

I recently visited Stark in Hørsholm for guidance on replacing the thresholds of two doors, and I was truly impressed by the exceptional service I received—particularly from Bogdan, the carpenter.

Bogdan was incredibly helpful and genuinely committed to assisting customers. After showing him pictures of my existing thresholds, he took the time to explain in detail how I could easily remove them myself using just a saw. Thanks to his expert advice, I was able to complete the task with ease, saving nearly 2000 DKK in the process.

When I returned the next day to discuss the next steps, Bogdan once again went above and beyond. He helped me select the most suitable new thresholds and patiently guided me through the installation process. Not only did he provide invaluable advice, but he also personally cut the thresholds to my exact measurements—completely free of charge.

Beyond Bogdan’s outstanding service, I found all the staff members at Stark Hørsholm to be exceptionally helpful. Every employee I spoke with went above and beyond my expectations, ensuring I had the information and support I needed.

A big thank you to Bogdan and the entire team at Stark Hørsholm for their professionalism, kindness, and dedication to customer service. It was a truly positive experience, and I highly recommend Stark, Hørsholm hardware shop!

Terrible company to deal with, we moved out of premises 3 years ago and there is no way to actually terminate your services with them. Their customer services are not joined up and appear to have no central system where they communicate with customers from. Terrible terrible experience and would suggest so many other suppliers that offer much better all round customer experience

I purchased a machine in Brønderslev at double the price of what is available online. I had hoped for good service in case of any problems, but less than two years later, the "highly recommended" machine broke down. STARK refused to assist with the repair. Fair enough, I no longer have the receipt, but even though I can provide the date and time of purchase, they are unwilling to make the slight effort to locate the original purchase in their system, which would take them no more than a minute. I suppose I shouldn't expect too much from them after all. Yet another reason to buy online from now on. It's no wonder physical shops are becoming scarce.

Private.. har åbentbart ikke interesse i private kunder.. men son tur er findes nabo. Silvan i nykøbing Sj

God og flot levering

I bought a Carhartt detroit jacket of the website, and they told me i would be getting the jacket 14th of april, then they later write me an email about no longer having the jacket on stock, and that i will get my jacket 19th of may. Terrible service.

Hurtig levering. God kvalitet.

Super god service

5 stars, the do what they are supposed to very professionally.

Venlig og kvalificeret service - et godt sted at handle

It’s always a great service! Pretty high quality of products.
It’s a great shop!