Starlight Beds Reviews 

1,631
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the mattresses, often finding them comfortable and well-suited for various needs. Many people highlight the easy ordering process and the great value for money, noting the competitive prices. The delivery service is frequently commended for being quick and efficient, with many appreciating timely updates and prompt arrival. However, some people were dissatisfied with the mattress quality, reporting issues such as feeling springs, premature dipping, or a shorter lifespan than anticipated. A few other people also felt that delivery experiences were problematic, mentioning issues like failed delivery attempts or a lack of communication regarding their order status.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the great quality and comfort of the... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the mattresses as good quality,... See more

Order

People report positive experiences with the ordering process, often highlighting its ease and clarity, along... See more

Price

Customers had positive experiences with price, often highlighting the great value and competitive pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good mattress for the price. Very comfortable. Bought the Starlight Beds Silk Alpaca Blackstar Cashmere with Rebound Wool Cotton, 1000 Pocket Spring Mattress. Easy to handle in packaging and rei... See more

Rated 5 out of 5 stars

Very happy with the mattress. Our 6 year old grandson has now slept happily throughout the night on it, and an adult friend has also slept on it for 2 nights and felt comfy on it. It's a perfect opt... See more

Rated 5 out of 5 stars

The foam mattress came in the smaller size we wanted for a side bunk, in our camper van, for an adult to sleep on. It came quickly and we were thrilled with the quality and value. A real material cove... See more

Rated 5 out of 5 stars

I was a bit apprehensive as my normal on-line purchases are disappointing. But pleasantly surprised. Ordering was easy. Kept informed all the way, delivery was quick. Even gave a time slot of a couple... See more

Company replied


Company details

  1. Mattress Store
  2. Bed Shop
  3. Bedding Store
  4. Bedroom Furniture Store
  5. Furniture Store

About Starlight Beds

Written by the company

Introducing! Starlight Beds™

Every mattress is made to order, by hand and delivered directly to you

  • All mattresses are manufactured in the UK
  • No retail mark-up to save you money
  • Over 25,000 customer reviews on Amazon
  • Rolled and boxed mattresses for easy carrying
  • Free UK delivery on all beds and mattresses

Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.

Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.

We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.

We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.

Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,631)

340 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

looks good quality not tried yet .

looks good quality not tried yet .
Fast delivery

April 25, 2026
Starlight Beds logo

Reply from Starlight Beds

Hi there,

Thank you for your feedback!

We’re so pleased to hear you’re happy with the quality so far and that the delivery was fast. We hope you love it once you’ve had the chance to try it.

Kind regards,
Lillia

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great comfortable mattress. Perfect for my van. The sizes are so varied you will almost certainly find the size you need with no compromise to comfort.

May 5, 2026
Unprompted review
Starlight Beds logo

Reply from Starlight Beds

Hi Hope,

Thank you so much for such a fantastic review!

We’re delighted to hear you found the perfect mattress for your van and that you’re enjoying the comfort.

It’s great to know the wide range of sizes helped you get exactly what you needed without compromise. Your kind words really mean a lot to us, thank you for your support.

Kind regards,
Lillia

Rated 4 out of 5 stars

Good mattresses both my boys love em…

Good mattresses both my boys love em fairly fast delivery

April 6, 2026
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Reply from Starlight Beds

Hi Shakira,

Thank you for your feedback!

We’re so pleased to hear both your boys are loving their mattresses. We’re glad the delivery was nice and quick too, and we really appreciate your support.

Kind regards,
Lillia

Rated 5 out of 5 stars

GREAT COMPANY TO DEAL WITH GOOD QUALITY…

GREAT COMPANY TO DEAL WITH GOOD QUALITY PRODUCT AND GREAT VALUE SWIFT DELIVERY AND PACKED WELL

April 28, 2026
Unprompted review
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Reply from Starlight Beds

Hi there,

Thank you so much for your fantastic review!

We’re delighted to hear you were happy with the quality, value, swift delivery, and packaging. Your kind words really mean a lot to us, thank you for your support.

Kind regards,
Lillia

Rated 5 out of 5 stars

Great looking product not tried out yet…

Great looking product not tried out yet but looks good quality. Thanks for quick delivery.

May 1, 2026
Unprompted review
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Reply from Starlight Beds

Hi Mally,

Thank you for your lovely feedback!

We’re so pleased to hear you’re happy with how the product looks and the quality so far. It’s great to know the delivery was quick too, we hope you love it once you’ve had the chance to try it.

Kind regards,
Lillia

Rated 5 out of 5 stars

Delivery very good and the mattress was…

Delivery very good and the mattress was super and very easy to order

March 30, 2026
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Reply from Starlight Beds

Hi Patricia,

Thank you for your lovely feedback!

We’re so pleased to hear the delivery went smoothly, the mattress was super, and that ordering was nice and easy.
We really appreciate your support.

Kind regards,
Lillia

Rated 5 out of 5 stars

Brilliant company

I was a bit apprehensive as my normal on-line purchases are disappointing. But pleasantly surprised. Ordering was easy. Kept informed all the way, delivery was quick. Even gave a time slot of a couple of hours. And the mattress are better than expected. Brilliant service

April 24, 2026
Unprompted review
Starlight Beds logo

Reply from Starlight Beds

Hi Cheryl,

Thank you so much for such a lovely review!

We’re delighted to hear we exceeded your expectations, especially after previous online shopping experiences. It’s wonderful to know the ordering process was easy, communication kept you informed, and delivery was quick and convenient.

Best of all, we’re so pleased to hear the mattresses were even better than expected! Your kind words truly mean a lot to us.

Kind regards,
Lillia

Rated 5 out of 5 stars

Great purchase excellent mattress for…

Great purchase excellent mattress for the money and a super fast delivery

April 23, 2026
Unprompted review
Starlight Beds logo

Reply from Starlight Beds

Hi Paul,

Thank you for such a lovely review!

We’re delighted to hear you’re happy with your mattress and that you found it great value for money. It’s wonderful to know the delivery was super fast too, we really appreciate your support.

Kind regards,
Lillia

Rated 4 out of 5 stars

Great experience

Easy to order. Beds arrived on time. Sturdy good looking beds

March 30, 2026
Starlight Beds logo

Reply from Starlight Beds

Hi Lauren,

Thank you for your feedback!

We’re so pleased to hear you found the ordering process easy and that everything arrived on time. It’s great to know you’re happy with how the beds look and their sturdiness , we really appreciate your support.

Kind regards,
Lillia

Rated 4 out of 5 stars

Good price

Good price , speedy delivery . I knocked a star off because it’s not as firm as I would’ve liked .

April 15, 2026
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Reply from Starlight Beds

Hi Jo,

Thank you for your feedback!

We’re really pleased to hear you were happy with the price and speedy delivery.

We’re sorry to hear it wasn’t quite as firm as you expected, but we truly appreciate you sharing your experience, it’s really helpful for us. Thank you again for your support.

Kind regards,
Lillia

Rated 5 out of 5 stars

Amazing mattress

Amazing mattress. Really comfortable

March 28, 2026
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Reply from Starlight Beds

Hi Steve,

Thank you so much for your lovely review!

We’re delighted to hear you’re finding your mattress so comfortable, that’s exactly what we aim for.

We really appreciate your support.

Kind regards,
Lillia

Rated 5 out of 5 stars

Happy with the mattress and super quick…

Happy with the mattress and super quick delivery

April 14, 2026
Starlight Beds logo

Reply from Starlight Beds

Hi Anthony,

Thank you for your lovely feedback!

We’re so pleased to hear you’re happy with your mattress and that the delivery was super quick, it really means a lot to us.

Kind regards,
Lillia

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good matress.

April 13, 2026
Starlight Beds logo

Reply from Starlight Beds

Hi there,

Thank you for your feedback!

We’re so pleased to hear you were happy with the quick delivery & your mattress , it really means a lot to us.

Kind regards,
Lillia

Rated 5 out of 5 stars

Delivered very quickly

Delivered very quickly . Well packaged and in perfect condition on arrival. So far the mattress is ticking the boxes and purchased at a very good price !

April 14, 2026
Unprompted review
Starlight Beds logo

Reply from Starlight Beds

Hi Faith,

Thank you for your lovely feedback!

We’re so pleased to hear your mattress arrived quickly, well packaged, and in perfect condition. It’s great to know it’s ticking all the boxes so far and that you’re happy with the price, we really appreciate your support.

Kind regards,
Lillia

Rated 5 out of 5 stars

The mattress is good especially for the…

The mattress is good especially for the price.

April 11, 2026
Starlight Beds logo

Reply from Starlight Beds

Hi there,

Thank you for your feedback!

We’re so pleased to hear you’re happy with the mattress, especially for the price, that’s exactly what we aim for. We really appreciate your support.

Kind regards,
Lillia

Rated 5 out of 5 stars

Arrived when expected

Arrived when expected, very good value for money, also supporting British firm.

April 10, 2026
Starlight Beds logo

Reply from Starlight Beds

Hi Susu,

Thank you for your kind feedback!

We’re so pleased to hear everything arrived as expected and that you’re happy with the value for money. Your support really means a lot to us.

Kind regards,
Lillia

Rated 3 out of 5 stars

Great mattresses , poor courier

Great mattresses - poor delivery by courier despite Starlight telling courier specific delivery instructions. You are only as good as your weakest link.

April 9, 2026
Starlight Beds logo

Reply from Starlight Beds

Hi there,

Thank you for your feedback! We’re really pleased to hear you’re happy with the mattresses, but we’re sorry to hear the delivery experience didn’t meet expectations. We completely understand how frustrating that must have been, especially when specific instructions were provided.

We truly appreciate you bringing this to our attention and will be sure to pass your comments on to the courier.

Thank you again for your support, it means a lot to us.

Kind regards,
Lillia

Rated 5 out of 5 stars

shorty mattress replacement

Purchased a replacement shorty mattress for a child's mid sleeper.
I was recommended to try this company and I was not disappointed as the quality was superb, delivery was very very quick and at a fraction of the price of the online retailers. What a genuine company
I will definitely purchase from you again

April 10, 2026
Unprompted review
Starlight Beds logo

Reply from Starlight Beds

Hi there,

Thank you so much for such a fantastic review!

We’re absolutely delighted to hear you were recommended to us and that we didn’t disappoint.

It’s wonderful to know you’re happy with the quality, speedy delivery, and value, and your kind words about us being a genuine company truly mean the world. We’d be thrilled to have you shop with us again.

Thank you for your support.

Kind regards,
Lillia

Rated 5 out of 5 stars

Mattress

Very prompt.

April 11, 2026
Unprompted review
Starlight Beds logo

Reply from Starlight Beds

Hi there,

Thank you for your feedback!

We’re so pleased to hear you were happy with the prompt service, we really appreciate your support.

Kind regards,
Lillia

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