I transferred to Starling for my main account about three years ago from a high street bank . I can say that my experience since has only been positive… I appreciate the fact that I receive practicall... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been with Starling since the early days and honestly never had a problem. Really like the layout and everything the app can do, especially next to my old bank that was full of stuff I couldn’t care le... See more
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I have been using Starling for 7 years to the day. Very happy with everything they have provided me with so far. The most incredible feature which makes me use Starling always is that it's a dream usi... See more
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this is the perfect bank for me, especially as a first bank. it is so easy to use and easy to see your spending history, in different categories (clothing, grocery ect.) or as the shops you’ve spent m... See more
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Company details
About Starling
Written by the company
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.
With smart insights into your spending habits, instant payment notifications, zero fees overseas and an application that takes mere minutes, this is banking – but not as you know it.
No fuss, no fees, no waiting around – just a free, fast and straightforward bank account that puts your finances at your fingertips so you can master your money.
Contact info
5th Floor, London Fruit & Wool Exchange, Duval Square,, E1 6PW, London, United Kingdom
- starlingbank.com
4.2
Great
47K reviews
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Reply from Starling
Hi Norman,
Thanks for sharing. We're glad the app is working well for you 🫶
Happy banking,
Team Starling
Reply from Starling
Hi there,
Thanks for sharing your experience.
We're glad you found our website easy to use and the product options good.
Thanks for being part of the flock!
Team Starling
Reply from Starling
Hi Miadanarivelo,
Thanks for sharing!
We're so glad your enjoying the excellent customer service we offer at Starling.
Happy banking,
Team Starling
New bank account experience!
To be honest the process of openning a new business bank account felt like a complex mortgage approval. At the end of the day, I really appreciate the due diligence and genuine interest and effective communication that I experienced from the get go. Thanks to the team!
July 23, 2026
Reply from Starling
Hi Seni,
Thanks for taking the time to share your review.
We're glad that you appreciated our application process, due diligence, and interest.
We're big on making sure we understand our customers to ensure we offer the right level of service. It goes a long way in making sure we provide that excellent level of service!
Welcome to Starling, and we're on hand 247/7 if you need any support.
Team Starling
Reply from Starling
Thanks Sandra,
Banking should be simple. We're glad we can help make that a reality.
Team Starling
Useful for using abroad ( Europe)
Useful for using abroad ( Europe), there is no currency conversion fee ; instant spending conversion in £ ; local currency available via ATM with no fee.
NOT USER FRIENDLY
Starling updates you with new available products and recently I tried to open a Savings Account with a favourable rate but try as might I was unable to transfer the funds into it.
July 16, 2026
Reply from Starling
Hi Navamany,
Thanks for sharing your review. It's great to hear you've made the most of the card abroad and benefited from great transaction rates. Everybody needs a bit of teal when they travel!
We're really sorry about the issue you had transferring the funds into your Savers account. We'd like to help you sort that out right away. Please don't hesitate to reach out to us via the in-app live chat or by calling us. Our customer support team is available 24/7 and will be happy to take a look.
Team Starling
Reply from Starling
Hey Von,
Thank you for sharing your lovely review, this really means a lot! We're always here if you ever need us again.
Team Starling
Starling Nails Banking
So straightforward to set up an account. The account is easy to use and very useful. Thank you Starling for offering a well thought through account which is a real asset to your customers.
July 2, 2026
Reply from Starling
Hi Seb,
Thanks so much for the kind review! 'Nails banking' is certainly a compliment we'll take. We put a lot of care into keeping things straightforward and convenient, so reading this makes all the difference. Thanks again for choosing and supporting us!
Team Starling
Really easy to apply and the added…
Really easy to apply and the added bonus is there's no charge for overseas transactions
July 22, 2026
Reply from Starling
Hi Louisse,
We're thrilled to hear you're having a great banking experience with us and that you're enjoying being part of Starling. It's true, we're great for travel! And we're glad you're taking full advantage of our great rates overseas and fee-free transactions! Thanks for sharing your review.
Team Starling
It process was smooth and everything…
It process was smooth and everything feels smooth and direct at the moment in terms of application and user experience.
July 15, 2026
Reply from Starling
Hi Alan,
We appreciate your kind words and are thrilled to hear you're enjoying our banking platform. We always aim to provide our customers with a seamless and user-friendly experience, and we're glad you're finding our features convenient. Thanks for your support and for taking the time to share your review.
Team Starling
Reply from Starling
Hi Richard,
Thanks for your lovely review!
We're so happy to hear you're finding our service easy and fast! That's exactly what we aim for!
Thanks again,
Team Starling
Very easy process to set up the account
July 22, 2026
Reply from Starling
Hi Tania,
Thanks for your lovely review!
We're so happy to hear you found the process of applying for your account easy. Hassle-free banking is what we strive for!
Great to have you with us,
Team Starling
easy to use and first class website all…
easy to use and first class website all in plain understandable English, well done Starling making it easy to apply for account
July 22, 2026
Reply from Starling
Hi there,
Thanks for your kind review!
We're so happy to hear you found it easy to apply for an account with us! Banking doesn't need to be complicated, so hassle-free banking is what we’re aiming for!
Thanks again,
Team Starling
I find starling bank service good…
I find starling bank service good excellent customer service also easy to withdraw money abroad
July 22, 2026
Reply from Starling
Hey David,
Thanks for your kind review!
We're thrilled to hear you're happy with our service and finding our customer service excellent! It's great to know you've found it easy to withdraw money abroad too.
If there's anything we can do to turn your 4 stars into 5, we'd love to hear it!
Thanks again,
Team Starling
I have been with Starling for a number…
I have been with Starling for a number of years now and wanted to open a business account with them and it was so easy to do. They are a fantastic bank
July 22, 2026
Reply from Starling
Hi Peter,
Thanks for your kind words!
We're so glad to hear your experience opening a business account with us was made so easy. We appreciate your loyalty and are glad to have you with us at Starling!
We're on hand 24/7 if you ever need support.
Team Starling
Clear and easy navigation on the app
Easy to navigate and I'm looking forward to do my self- assessment using my Starling account figures
July 22, 2026
Reply from Starling
Hi Geraldine,
Thanks so much for your kind words! We're glad to hear you've found it easy to navigate. We're always on hand to help if you need it.
Happy banking,
Team Starling
Reply from Starling
Hi Ralph,
Thanks for sharing your review!
It's great to hear you're enjoying the app and finding it easy to access and manage.
Happy banking,
Team Starling
Easy to use app
Easy to use app. I like the virtual cards/spaces to pay online and through apps as they aren't connected to my main account.
July 22, 2026
Reply from Starling
Hi there,
Thanks for the review. Spaces are great, aren't they? We think they're super helpful at keeping your funds organised.
Team Starling
Reply from Starling
Hi Marcel,
We're thrilled to hear this, we really appreciate your support!
Team Starling
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