Paris Disneyland special tour was well organised and punctual. The coach driver and manager Saurbh Patel were both friendly and polite. Tour manager took care of each passenger every time. One sugges... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Since 1997, we have earned a reputation as the UK’s preferred Asian tour operator. As you read the testimonials, you will see why thousands of travellers repeatedly choose Star Tours. As a family business, we are constantly improving, evolving and refining our services to meet our passengers’ needs. This year we are proud to offer new tours to worldwide destinations as well as introduce many enhancements to our existing tours and services. We at Star Tours pride ourselves in providing first-class services, professional tour managers, authentic Indian meals and itineraries that appeal to everyone. We offer comprehensive tours at a price to suit all travellers without compromising on quality and services. Our hospitable approach to families, groups and communities has helped us maintain our position as the first choice for thousands of people worldwide. We believe that touring should be fun and that our guests should be well-versed in the history and aspects of culture whilst they explore the world. Our tours are designed for travellers to enjoy a diverse array of fascinating countries. With our guidance, you will visit iconic locations made famous on screen and in literature with the assurance that you are travelling with the experts. Contact us 24 hours a day, 7 days a week and allow us to help you find that perfect dream holiday for you and your loved ones. We hope that you enjoy browsing through our brochure, and we look forward to welcoming you to the Star Tours holiday experience. Bon Voyage
Contact info
312 - 314 Harrow Road, HA9 6LL, Wembley, United Kingdom
- 02089002323
- info@startours.co.uk
- startours.co.uk
Replied to 5% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This Japan and South Korea is our…
This Japan and South Korea is our second trip with Star tours. First was last year 18 days Europe tour. Our Europe tour Manager was - Mr Kersasp Randeria and in this Japan & South Korea tour with my wife is Mr Kersasp. I found him very experienced tour manager with great 👍 personality. He covered the tour so well and food Star Tours provides is fantastic. Vegetarian and non- veg buffet lunch and dinner is so beautiful in the Indian restaurant- fantastic and yummy 😋.Also Star Tours offers good hotels with great 👍 buffet breakfast . In future any tour we will be doing, we will go with Star Tours. . They cover all the country highlights very well.
Our 8-day Scenic Japan tour was amazing…
Our 8-day Scenic Japan tour was amazing and well organized. However, our tour guide, although knowledgeable, was not always attentive and sometimes did not show enough interest in taking care of the group, which made it easy to get lost. The itinerary was too tight and felt rushed, leaving us with very little free time to explore on our own. The local Japanese guides were good, but due to the language barrier, it was sometimes difficult to understand what they were trying to say. The driver was excellent and ensured safe and comfortable travel throughout the trip.
Vivek Silva, arrogant manager
Vivek Silva, absolute arrogant and adamant tour manager,
Panoramic Europe tour, May 2025, left senior citizens and kids behind to walk 1 mile for hotel, just because they were late coming down from titlis. Kept schooling the passengers about dos and don'ts throughout the tour. Star tours too not ready for any accountability when approached, needs to be taught a lesson.
Amazing experience
Amazing experience! 🌟 Star Tours' Panoramic Europe trip exceeded expectations. Switzerland, Germany, Interlaken, Geneva, and Paris were breathtaking. Divash and Mihai were knowledgeable and friendly. Highly recommend! 😊
Met clearly stated commitments in the…
Met clearly stated commitments in the tour offered.
Nice indian food
It was great. Tour manager and coach captain were very approachable and planning was top notch.
It was a very nice experience
It was a very nice experience. The coach Driver Mihai drove very smoothly and on time. I appreciate his driving efforts to visit all the places on time. Our tour Manager Divash, he is very nice and explained all the details and answered all the queries very patiently. It would be nice if we have more places in Belgium and bit more time for the autonium explore.
Shruti is the star to the star tours I would like to share my sincere…
I would like to share my sincere appreciation for Shruti from Star Tours. Our travel plans didn’t go as expected initially, and we were unable to travel on the earlier date that was planned. However, Shruti supported us throughout the entire process with great patience and professionalism.
She made every effort to help us by exploring different options and working on changing our travel dates so that everything could be arranged smoothly. What truly stood out was her dedication, responsiveness, and willingness to go the extra mile to assist us during a stressful situation.
Thanks to her support and commitment, the whole experience became much easier for us. She is truly a star of the company and represents Star Tours in the best possible way.
A big thank you to Shruti for her outstanding service. We really appreciate all the help she provided and would highly recommend her to anyone planning their travel with Star Tours.
I booked a tour for the panaromic europe…
I had booked a tour for the panaromic europe for 5days for me and my dad. Our guide was Stephen and delroy was our driver. They made sure we cover most of the places while being safe and enjoy our holiday.
This was my dads first international trip and he had so much fun. Stephen was explaining the history and made sure we were seeing the monument for its value.
the food was good and the service was also amazing
Overall It was a fabulous holiday and look forward to book another very soon.
Very disappointing experience with Star…
Very disappointing experience with Star Tours.
We booked and fully paid for a tour for 4–5 April for a group of 6 people. At the time of booking, no one clearly informed us that the tour required a minimum of 25 passengers to be confirmed.
After making the payment and arranging leave from work for those specific dates, we were later told that the tour is not confirmed due to insufficient passengers. We were asked to move to another date (3rd April), which is not possible for us because our leave has already been approved for 4–5 April.
This kind of important information should be clearly communicated before customers make payment and plan their time. Changing the dates after booking creates a lot of inconvenience and stress for customers.
We hope the company improves transparency and communication so other customers do not face the same situation.
Europe 5 days tour
We had a great time on our Panoramic Europe tour with tour Manager Stephen Farnandez and coach driver Delroy. The guys were amazing and worked really hard in managing everything and everyone on time to make us see every possible destination. The food was top notch. Enjoyed it alot. Hotels were neat and clean and too comfortable as well.
Well Organized Tour
Was on their Aus/NZ tour and had a great experience. Tour was very well organized considering the logistics involved with moving a group of people across vast distances.
Itinerary was well thought out and had several events which were all very interesting.
All the hotels used for accommodations were very nice.
Food options in general are focused on catering to needs of vegetarians and there was not much of a choice for non-vegetarians.
Over all great experience.
Good experience for us Indian veg food n nice tour guide memorable movement
5-days Panoramic Europe
We had an amazing 5-days Panoramic Europe tour experience! Our tour manager (Stephen) was knowledgeable, friendly, and well-organised, making every destination interesting and enjoyable. The catering services were excellent, with fresh and tasty meals every day. A special thanks to our driver(Mohsen) for being punctual, professional, and ensuring a safe and comfortable journey throughout the trip. Everything was perfectly managed — highly recommended! ✨
The services of star tour company along…
The services of star tour company along with the tour manager was excellent .we enjoy mostly everyday Indian food & good hotels. Visiting and site
seeing was also well arranged for 16 days Australia & Newzeland tour fom 7 feb. to 22 feb 2026. Services of tour manager Mr.Vikas was good . He take care of every member of the group.
Thanks to Star Tour Co , along with tour manages Mr.Vikas
Shyam Mohan lal gupta
Sushma gupta
Great itinerary with best service
The itinerary was great and offered a nice mix of experiences at a reasonable pace and price! The accommodations were good being placed at strategic locations. Delicious Indian food provided at all destinations
Amazing customer service
A huge shout out to prasad shetty and Darshan who helped me allot with the booking
Prasad had helped with 2 bookings to Dubai and now USA coast to coast. I believe he is based in India and I call from the UK to ask for help and regardless of the time difference he helps me. I want to say special thank you to you for this.
Kind regards
Experience once again!!!!!
I enjoyed the Europe tour experience that I had with Star Tours during the period 06.09.2025 - 19.09.2025.
Lazlov is an amazing and extraordinary person to tour with, having an immense experience in and around Europe. Ramakanth is an amazing person to tour with. However, Ramakanth could have been better in guiding us to go around and more informative about each place that were visited.
The itineray and the plan were given inspite of which, we had to miss out on couple of them due to time restrictions (the reason given) instead of planning it to be proper fun filled day.
The tour guide who guided us on the last day was amazing and kind hearted who spoke to the point and enough informative as and when required. I completely forgot his name.
Overall, my experience has been amazing. I have and will do recommend Star Tours to others just the way we have been recommended by others.
Thank You
Radika Irkulla
It’s pleasure to meet on call Manisha…
It’s pleasure to meet on call Manisha it’s a very nice to call with her and whatever she given for us advices and suggestions we done booking conform with Star Tours. I appreciate her and thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








