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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and ingenious design, particularly highlighting the comfort and security provided by items like pads and scrunchies. Many consumers appreciate the fast and efficient delivery service, noting that orders arrive quickly and hassle-free. The overall service experience is frequently described as very positive, with people expressing satisfaction with their purchases and the helpfulness of the company. However, some customers experienced issues with delivery, reporting that their orders did not arrive or were significantly delayed. A few reviewers also mentioned receiving incorrect items or finding that some scrunchies broke quickly. Additionally, there were isolated comments about product packaging revealing the contents, which was not ideal for gift-giving, and some found certain products were not suitable for their specific needs, such as very heavy menstrual flow.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers are happy with the quality and thoughtful... See more

Quality

Clients share positive opinions on quality, praising the thoughtful design and secure, comfortable, and... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the fast and speedy... See more

Order

Consumers find order to be positive. Many reviewers highlight the ease of ordering and the quick delivery,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the great service,... See more

Based on these reviews

Rated 5 out of 5 stars

Honestly life changing-Super soft and no leaks! Can’t believe I’ve suffered for over 30yrs of periods using pads that irritated, made me sore and the worrying/ sorting out of leaks. My daughter is ver... See more

Rated 5 out of 5 stars

Ok I was a bit skeptical at first - I suffer with heavy periods so thought the heavy period pad would make do for my lighter days - but my god was I surprised! Not only are they incredibly secure a... See more

Rated 5 out of 5 stars

Really pleased with my scrunchies. They have good strong elastic in them. Plus the little pocket, which fits an asthma inhaler. I'm guessing the waterproof ones would be good for any asthmatics w... See more

Rated 5 out of 5 stars

Bought both my daughters a Stashyscrunchie for their holiday in July. Both loved them as they could put their room key and a couple of euro notes in and then go into the water wearing them in their ha... See more


Company details

  1. Fashion Accessories Store

Written by the company

Welcome to Wavy Circle. We are a small but passionate brand focusing on helping women with our Scrunchies, Anti-Spiking Covers and Period Subscription Boxes We hope to share our passion and love of scrunchies with you and of course be there if you have any issues or questions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

Nicely made

Nicely made. Items are for Xmas stocking and will be a hit I am sure. Water proof one great for dog walking and keeping key in.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product!

Such an excellent idea and so well executed. Love this product! Speed and efficiency of service was a plus too - Thank-You!

October 17, 2025
Unprompted review
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Rated 5 out of 5 stars

They’re ingenious … & super fast delivery

I bought both the scrunchies and the drinks covers for my daughter who’s just started at Uni. They’re ingenious (especially the drinks covers) and I bought a couple for her friends too! I was very impressed with the super fast delivery.

September 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Scrunchies never arrived total scam

September 1, 2025
Unprompted review
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Reply from Wavy Circle

Hi Kate, While we fully appreciate your order may not have arrived yet I feel this review is a little unfair as we have had no communication from you letting us know of any issue. We are of course not at scam and it is very important to us that you recieve your items. Please email us and we will get this isssue fixed for you right away.

Rated 5 out of 5 stars

Love these scrunchies

Love these scrunchies, will make great stocking fillers. Great quality and love the little zip. Great to stick some emergency money in.

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Very good items

Very good items, gutted the purses are out of stock but will keep trying, love what I got and very fast delivery, will be ordering again.

September 19, 2025
Unprompted review
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Rated 1 out of 5 stars

Could do better!

Wasn't made very clear that I was only getting a drinks cover, no scrunchie. Other scrunchies smaller than expected. Being an older disabled customer, I felt that customer service were quite blunt and ignored my polite request if they would send the scrunchie to go with drinks cover as a good will gesture, no acknowledgement as of yet!

September 14, 2025
Unprompted review
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Reply from Wavy Circle

Hi Glenda, I have had a look and I can see this was all worked out with our customer service team. Please let us know if there is anything else we can do to help

Rated 3 out of 5 stars

Heave flow pads.I ordered this because of course we…

I ordered this because of course we need more safe less chemicals pads but the heavy flow is not for heavy flow at all. Pads too thin for heavy flow. Now I have a whole pack but can’t use it!!!

August 31, 2025
Unprompted review
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Reply from Wavy Circle

We are sorry to hear they weren't suited for you. I completely understand your frustration but I just wanted to let you know our thought process behind it. Our heavy flow pads absorb up to 100ml which is actually over the industry standard for heavy flow pads. They unfortunately aren't going to be suitable for everyone and if we make them any thicker some people find them too thick so we went with a more balanced approach. We appreciate the feedback and may look to release a super heavy flow pad in the future but again completely understand your frustration. We will also email you with a follow up so we can sort something out.

Rated 5 out of 5 stars

100% recommend

Very easy to order and quick to send. Great idea and good quality items. A very positive customer experience and you can tell from start to end the company has great customer service and professionalism

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

Was advertised and promoted as…

Was advertised and promoted as waterproof scrunchi, I tested with a tissue inside and placed in water, tissue cane out soaking. I did write an email to complain but never heard anything back. very disappointed

August 18, 2025
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Rated 5 out of 5 stars

Brilliant customer service & love my Pad boxes

I wanted to change my Pad box from regular flow to 'heavy flow' for the double winged pads. Friendly customer service, quick response and very happy to help. It's amazing that a pad box is sent automatically every 4 weeks (no last-minute rushing to the shop) and can also be cancelled anytime. A subscription that is actually needed! The pads are great quality, the box is so cool and also discreet which makes it even better. It makes that time of month feel a little less stressful :)

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Missing order and no response to emails

Sent order on August 14th and payment shows on my bank statement for August 15th. Have trying tracking the parcel but PO say not received yet. Have emailed twice and no response. An update and explanation would be appreciated.

September 17, 2025
Unprompted review
Wavy Circle logo

Reply from Wavy Circle

That is very odd! You are 100% right to be frustrated and we have emailed you to resolve this. You will be receiving your items soon

Rated 4 out of 5 stars

Issue resolved

Did not receive items but emailed and they sorted it straight away

August 19, 2025
Wavy Circle logo

Reply from Wavy Circle

We are so sorry to hear this! We are definitely not a scam and it is extremely important to us that you receive your order. We have just emailed you to resolve this

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