Eurona made managing my account an absolute breeze. When I wanted to cancel my subscription and the automated system couldn't find my information, one email was all it took and not only did they cance... See more
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I paid $4.95 to find a Record; but, I found I was signed up for a $19p/mo subscription. I didn’t want or need a continuing subscription. So, I called the support number. It was answered quickly and th... See more
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Information was inaccurate and they have a shady practice of automatically signing you up for a monthly service when you do a single one time check. When you then call them a few minutes after they b... See more
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Somehow I signed up for a service and when I became aware, I emailed them. They responded quickly, apologized for any delay and corrected my issue. I just wish other companies were so accessible, tr... See more
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Company details
- #72 of 87 best companies in Legal Services
Information provided by various external sources
Search state records. Find criminal, court, inmate, marriage, divorce, birth, death, phone, address, bankruptcy, sex offender, property, arrest, people, relatives, legal, tax and other records on StateRecords.org
Contact info
United States
- staterecords.org
4.3
Excellent
54 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
April 13, 2026
Reply from staterecords.org
Hello Jan,
Thank you for your kind review.
We’re glad to hear that you found our service very helpful. Your feedback is greatly appreciated and encourages our team to continue delivering the best possible experience.
If there is anything further we can assist you with, please let us know.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Reply from staterecords.org
Hello Sasha,
Thank you very much for your 5-star review. We’re delighted to know that you had a positive experience with our customer service.
Providing helpful, responsive, and professional support is always our priority, and your feedback is truly appreciated.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Reply from staterecords.org
Hello Lucila,
Thank you very much for your kind 5-star review. We are delighted to hear that you had a positive experience with our customer service team. Providing responsive, professional, and helpful support is always our priority, and it is rewarding to know we met your expectations.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Reply from staterecords.org
Hi Dee,
Thank you for your wonderful feedback! We’re thrilled to hear you found our service helpful. Your support means a lot, and we’re always here whenever you need assistance.
Have a great day ahead!
Sincerely,
Bianca
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Problems using login…everytime!
Very nice man named Daniel, but 3 signings before him and two post phone call and I still can’t sign onto the site! 😱
March 15, 2026
Reply from staterecords.org
Hello Joyce,
Thank you for taking the time to share your feedback with us. We’re very sorry to hear that you’ve been experiencing ongoing difficulties logging into the site, and we completely understand how frustrating that must be.
We’re pleased to hear that Daniel was helpful during your interaction, and we will certainly pass along your kind words to him. However, we’re sorry that the login issue has not yet been fully resolved despite several attempts to assist you.
Please rest assured that we take matters like this seriously and would like to ensure the issue is resolved as quickly as possible. If you could kindly contact our support team again, we will prioritise investigating the problem and work with you to get your access restored.
Thank you again for your patience and for bringing this to our attention.
Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Unexpectedly Amazing Service
Eurona made managing my account an absolute breeze. When I wanted to cancel my subscription and the automated system couldn't find my information, one email was all it took and not only did they cancel but also issued a refund for the payment that had just come out. Sincerely appreciated!!!
March 11, 2026
Reply from staterecords.org
Hello Allison,
Thank you very much for taking the time to share your experience and for leaving us a 5-star review.
We are delighted to hear that our team was able to assist you quickly and make the process smooth when you encountered an issue with the automated system. Providing prompt and helpful support is very important to us, and we’re glad we could resolve your request and process the refund for you.
Your feedback is truly appreciated, and we’re grateful you took the time to let us know about your experience.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Reply from staterecords.org
Hello Alfredo,
Thank you for taking the time to share your 5-star review. We are delighted to hear that you had a pleasant experience and that your issue was handled promptly. Our team strives to provide helpful and professional support, and your feedback is greatly appreciated.
Please do not hesitate to reach out if you need any assistance in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Information inaccurate, shading billing
Information was inaccurate and they have a shady practice of automatically signing you up for a monthly service when you do a single one time check. When you then call them a few minutes after they billed you they do not want to refund the money until you mention credit card fraud. Avoid like the plague
March 9, 2026
Unprompted review
Reply from staterecords.org
Hello Charles,
Thank you for taking the time to share your feedback. We are sorry to hear about the experience you described and take concerns regarding billing and transparency very seriously.
After reviewing our system, we were unable to locate an account associated with the name provided in this review. As a result, we are currently unable to investigate the matter further.
To allow us to assist you properly, we kindly ask that you provide additional details so we can locate the relevant account. Please contact our support team at askstaterecords@staterecords.org and include the email address used for the purchase, the date of the transaction, or a link to the account in question. Once we receive this information, we will be happy to review the situation and provide further assistance.
We appreciate your feedback and the opportunity to address your concerns.
Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Customer care was very understanding
Customer care was very understanding , polite and helpful
March 6, 2026
Reply from staterecords.org
Hello Thomas,
Thank you very much for your wonderful 5-star review. We truly appreciate you taking the time to share your experience.
We’re delighted to hear that our Customer Care team was understanding, polite, and helpful during your interaction. Providing supportive and professional assistance is very important to us, and your feedback means a lot to our team.
Please don’t hesitate to reach out if you ever need further assistance.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Easier than I thought
I thought this process was going to be difficult but I was very happy when the website was easy to use. I found everything I needed easily and even got answers to my questions in a timely manner.
February 25, 2026
Reply from staterecords.org
Hi Caralisa,
Thank you for this excellent review. We're happy you're satisfied with how easy the site was to use and with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
The information provided and acquired…
The information provided and acquired from the website was really really valuable and the technical support provide a timely assistance
March 3, 2026
Reply from staterecords.org
Dear Kenny,
Thank you very much for your exceptional 5-star review.
We are truly pleased to learn that you found the information provided on our website to be valuable and beneficial. It is our priority to ensure that our resources are clear, informative, and supportive of our customers’ needs.
We are equally glad to hear that our technical support team was able to assist you in a timely manner. Delivering prompt and professional support remains a key commitment of ours.
We sincerely appreciate your feedback and your trust in our services. Please do not hesitate to contact us should you require any further assistance.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Very friendly and helpful
February 28, 2026
Reply from staterecords.org
Hi Peter,
Thank you for your feedback. We're happy you're pleased with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
a rip off
a rip off. cancelled during the free trial. found charges today for $148 / 7.20 and 19.99 a month .......... don't use this service
February 23, 2026
Reply from staterecords.org
Hello Stacey,
I appreciate your review and I'm sorry for the confusion. At the time of enrollment, you have agreed to our billing policy, which indicated after the seven-day trial is completed, additional billing would follow on a monthly basis. A confirmation email was sent detailing the same. This information can also be found in our Terms of Service, https://staterecords.org/terms.
I've reviewed your account and can confirm that it has been canceled, and three refunds of $19.95 has been processed. Please expect the funds to reflect in 3 to 5 business days. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Cancellation was so easy
Cancellation was so easy: and that is not the case usually. The person was polite and professional. Thank you.
February 22, 2026
Reply from staterecords.org
Hello Donna,
Thank you very much for your 5-star review.
We’re delighted to hear that you found the cancellation process straightforward and easy — we understand that this is not always the typical experience, so your feedback is especially appreciated. It’s also wonderful to know that our team member was polite and professional throughout your interaction.
Providing a smooth and respectful customer experience is very important to us, and your comments reassure us that we are meeting that standard.
Thank you again for taking the time to share your experience.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Joan-Marie was very clear and…
Joan-Marie was very clear and professional. She helped clear my error having picked the wrong site looking for unclaimed funds.
She’s of great value to your organization.
February 20, 2026
Reply from staterecords.org
Hello Claudia,
Thank you very much for taking the time to leave such a positive 5-star review.
We are delighted to hear that Joan-Marie was clear and professional in assisting you, and that she was able to resolve the issue promptly after the incorrect site was selected while searching for unclaimed funds. We understand how confusing this process can sometimes be, and we are pleased she was able to provide the clarity and support you needed.
Your kind comments regarding the value she brings to our organization are greatly appreciated. We will be sure to share your feedback with her.
Thank you once again for your thoughtful review and for choosing our services.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Quick attentive service
February 17, 2026
Reply from staterecords.org
Hello Michael,
Thank you very much for your 5-star review. We sincerely appreciate your kind feedback and are pleased to hear that you experienced quick and attentive service from our team.
Should you require any further assistance, please do not hesitate to contact us. We are always happy to help.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Very fast to reply to all my messages…
Very fast to reply to all my messages very happy with procedure and hopefully we'll get removed quickly
February 11, 2026
Reply from staterecords.org
Hello Michael,
Thank you very much for your 5-star review. We truly appreciate you taking the time to share your feedback.
We’re delighted to hear that you were happy with the speed of our responses and the overall process. Keeping our clients informed and responding promptly is very important to us, so it’s wonderful to know this made a positive difference to your experience.
We’re equally hopeful for a swift resolution and will continue to keep you updated every step of the way. If you have any further questions or need any assistance, please don’t hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Conflict easily resolved.
February 6, 2026
Reply from staterecords.org
Hi Soren,
We're happy you're pleased with the prompt assistance. This is an experience we always want our customer to have, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Courteous & helpful service.
I’m very pleased with the support I received. The representative was attentive, easy to communicate with, and genuinely committed to helping. Their professionalism and positive attitude made a big difference.
February 6, 2026
Reply from staterecords.org
Hi Sandra,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
Mixed
Site: The information pulled up what less than I already knew from my own searches.
Customer Service: when I called and expressed my displeasure, the young woman was polite and assisted me in getting a refund authorized.
February 2, 2026
Reply from staterecords.org
Hello Nancy,
Thank you for taking the time to share your feedback. We regret to learn that the information provided did not offer additional value beyond what you had already discovered through your own research. This is not the level of service we strive to provide, and we appreciate you bringing this to our attention.
We are pleased to hear that our customer service representative was polite and able to assist you in authorizing a refund. Your feedback is important to us and helps us identify opportunities for improvement.
Thank you again for your review.
Sincerely,
Thamya
Voice of Customer Specialist
www.staterecords.org
+1 833-922-2315
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