If you want friendly professional staff this is the company for you. They keep their appointment times and text about 15mins before they turn up. The ladies on the switchboard are always super help... See more
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We have our combi boiler & Aqua Air heating serviced every year. The Service Engineers are all very friendly with my dog & do a good job. They are very tidy & never leave a mess you would never know t... See more
Status service and repair as necessary my aged Aunts central heating system. Without fail they provide an excellent service. All staff from initial contact to the engineers are very helpful and they... See more
Interesting to see other people's comments here. I also found Status to be very poor at communication and the job they did, although completed, caused me so much stress that I've written to the MD.... See more
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Company details
Written by the company
For over 45 years Status Heating has provided unrivalled excellence in gas central heating installation, service and repair for customers throughout the Central Region. Status Heating is proud that it is becoming unique in the marketplace as one of the last medium sized, family owned businesses, able to give the highest level of personal service and priority to its customers. Status moved to our Shirley location in 2019
Contact info
153 Newborough Road, B90 2HE, Solihull, United Kingdom
- 0345 2570130
- info@statusheating.co.uk
- statusheating.co.uk
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Engineer never turned up then had the cheek to talk about me to my neighbour on my doorbell
Had both a letter and an email confirming the time they would be here was between 8am and 12pm. I stayed in until 2:15 and nobody turned up. Went to the hospital to have my important scan as my unborn child is having problems and I was greeted with the engineer on my ring doorbell speaking about me to my neighbour saying “they should be in but they’re not” iv emailed and complained about this and still have no received an apology. This is your problem, not mine. Don’t turn up 2 hours later than you should of done and have the cheek to talk about me. I will be putting the videos on Facebook.
DANGEROUS DRIVERS
One of your drivers almost crashed into my car!!! Had to do aj emergency stop with my boy in the car!!!
REG: VU690MA
5 star, would recommend.
Just had my new boiler installed, excellent work, very high standards, my engineer is called Ammi, just wanted to give him praise. Even sorted out some broken pipes on the exterior, top marks!
Pure cowboys worst out there!…
Reviews says it all really and I'll add that these are the worst!!!! Sent an engineer to fix my boiler and he didn't even know how to get the cover off!! Been left over 3 weeks without hot water and heating in middle of winter AVOID 100PERCENT!!!!!!!!!!!!!
Just want to say what a lovely lovely…
Just want to say what a lovely lovely guy Raymond was came out to my home today to drain boiler.. never made abit of mess very very polite and lovely.. what a absolutely credit to status heating .. should be more of him.. thank you so much one happy customer.. thank you great great job ☺️
They should change their name to "Not…
They should change their name to "Not turning up Status"
I think that explains a lot!
I have been a customer for over twenty…
I have been a customer for over twenty years always been excellent service
I have had nothing but problems with…
I have had nothing but problems with status they never come on time. They have been to my property on several occasions. The only thing they need to bring is a new filling valve I've had no heating now for four days . They lack in communication and the only way you ever get Anything done is if you phone up and the staff are really rude. I'm not attacking you I'm just asking you to do the job you won the contract for instead of treating housing association tenants like they don't matter
After Gas Inspection I now have no Hot Water!
So I had a gas engineer come to do my yearly gas inspection today and since he’s gone I have zero hot water and no pressure at all from my boiler. I have no idea what he’s done but I didn’t have any problem before he came.
I’m an accord tenant and extremely vulnerable with disabilities and this is not good enough.
The receptionist I spoke to on the telephone was also extremely condescending, rude and spoke to me in a terrible manner.
If this was my property I wouldn’t choose Status for my gas works but unfortunately I don’t have a choice being an accord tenant.
I think the overall attitude of the staff I’ve encountered at Status is terrible.
It’s really not good enough.
No communication, poor service
No communication 2nd time I've waited in 2nd morning ive had off work......common decency to communicate
Hi I’m just about to get my heating…
Hi I’m just about to get my heating with status and I’m overwhelmed by the help one particular lady pam has been to me she has gone above and beyond to help me ... and get f everybody was like pam we would be better off amazing customer service ❤️ Pam your a star ...
Status took over a contract for another…
Status took over a contract for another company and were continuously helpful with their service. The telephone operator,Sherrie, was always there on the other end of the phone to best assist and resolve the problem I was having with my radiators. I believe if she could have carried out the job herself she would have as she seems very dedicated and organised and is a credit to their company as she continued to deal with my job no matter how frustrated I felt about not having heating until the job was completed.
Thank you.
Absolutely brilliant
Absolutely brilliant!
From the moment we picked up the phone, to the moment status fit our new boiler. Second to none from our experience. All very friendly and efficient in the way they work. When the work was carried out they placed covers over anywhere they walked and would be working to protect floors, carpets, etc. Just a great experience from all we came into contact with and competitively priced. Big thank you to each and everyone of you that looked after us. It was a great experience and we wouldn’t hesitate to use Status again.
Kind regards
Justin Keegan
l have been waiting in all morning for…Status Quo
l have been waiting in all morning for status heating to overhaul my boiler l have just phoned to see were they are l was told that my appointment had been cancelled this is how it was over twenty years ago they used to constantly let people down I live in a accord home and can not choose who l have to service my boiler if l could I would certainly not have this company they never told me they would not be coming l have waited all morning l am on pension years ago when l was working I would loose pay week after week due to this company if l could choose I would not employ these people
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