Statushomecare Reviews 184

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the competitive pricing, finding products to be well-priced and offering great value. Reviewers also frequently praise the fast and prompt delivery, with items often arriving quickly and well-packaged. The ease of ordering and the quality of the products are also highlighted by several satisfied customers. However, some people were dissatisfied with their orders, reporting issues such as receiving only partial orders or incorrect items. There are also concerns about product quality, with some items arriving damaged, broken, or not as described, and others experiencing issues like fading or leaking. Delivery service is another point of contention, with some customers experiencing significant delays, lost parcels, or poor communication regarding their shipments.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and delivery, with some expressing satisfaction with... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and issues with... See more

Order

People report negative experiences with order fulfillment, with many expressing frustration over significant... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising items as great quality and exactly... See more

Price

Reviewers mention positive feedback about price, with many finding competitive prices and good value.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Same review as many other customers on here, i have only received half of my order, i see they also use the useless EVRI which certainly doesn`t help matters but i have messaged 4 times now with absol... See more

Rated 1 out of 5 stars

Had never used or heard of this company before but I was desperate for a product which was out of stock at my regular suppliers, so thought I'd give it a shot! Several days pass, no dispatch con... See more

Rated 1 out of 5 stars

Ordered some paint but when I received it there was paint all over the bag (luckily it was in a bag) obviously the lid hadn’t been put on correctly. I arranged it to be returned (their courier/label)... See more

Rated 1 out of 5 stars

AVOID !! I purchased 2 garden chairs. Only 1 arrived, on 22nd May. Eventually a 2nd chair was received, but the shade of grey was very different and not acceptable, as they are supposed to be... See more


Company details


Contact info

2.9

Average

TrustScore 3 out of 5

184 reviews

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1-star

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Don’t be put off by the 7-10 days delivery!

Placed my order on Saturday 08/07/2023 and after it was stated delivery would be 7-10 days you can imagine my surprise when part of my order arrived on the 11/07/23 followed by the rest on the 12/07/23!!. I was looking for freezer storage boxes and found them on here at a very reasonable price compared to other places. I did read reviews first and was prepared to wait the 7-10 delivery as this is stated at check out, however added bonus that mine arrived within four days of ordering on a weekend!. The products are of a very high quality that I ordered and I would definitely use them again, even if delivery did take the stated 7-10 days.

July 8, 2023
Unprompted review
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Rated 5 out of 5 stars

Quick, reliable and helpful 😁

Ordered 2 wooden planters on Sunday evening and they have arrived today! Packaged wonderfully. Helpful customer service when I emailed to ask if there was any tracking 😊

Thank you Statushomecare, will definitely order from again 😊

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

Speedy delivery

Website was easy to find and order
I ordered my paint and it gas arrived 2 days later
.use admit I nearly always look af the reviews before I buy but I didn't this time and I was a bit worried when I read them
I needn't have worried
Delighted customer will buy again from you thank you

May 20, 2023
Unprompted review
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Rated 5 out of 5 stars

Ordered 3 Winchester Bell pots

Ordered 3 Winchester Bell pots on Tuesday 16th May, delivered Friday 20th May, exactly as described and very good value. Postage very reasonable, £3.99. Very happy with order and delivery. Would use again.

May 20, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid

Received a damaged patio table. They agreed to collect it and refund. Waited in for collection and didn't come. Eventually came and took away 3 parcels, only to return them to me 3 days later while I was out. Waited in another day for collection and a no show. Don't answer emails. I'm going to have to do a charge back on my credit card as its now been going on 2 weeks.

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Pretty good....

Speak as you find - their prices are almost too good to be true, which is often a worrying sign - however, my experience has been good. Delivery was no slower than expected over the Easter break, and the LED coping was exactly as advertised and arrived in good order/well-packed. Status's email info service was responsive and efficient too. All in all a good transaction.

April 7, 2023
Unprompted review
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Rated 4 out of 5 stars

Better than the reviews suggest

Despite some fairly ropey reviews, I ordered some paint and 3 working days later it arrvied. The price was better than their competiors and the communication was mostly good. Only downside was that I didn't recieve an email advising when the courier was to due to deliver. Not a disaster.
Overall though, more than happy and would use again.

March 27, 2023
Unprompted review
Rated 4 out of 5 stars

Ordered some paint and have to admit I…

Ordered some paint and have to admit I was a bit sceptical when I read the reviews. It did arrive however,excellently packed,maybe a bit later than I expected but that seems to have been down to the courier.So credit where credit’s due, the paint was far cheaper than other outlets so a good deal all round.

March 21, 2023
Unprompted review
Rated 5 out of 5 stars

Cannot fault

Ordered a paint product on Saturday, delivered today Wednesday 1st March. Excellent price, could not match or beat it anywhere else. Could track delivery status on line and product delivered in secure packaging. Really impressed. Cannot fault and recommend.

March 1, 2023
Unprompted review
Rated 4 out of 5 stars

Quick Delivery

I was unsure whether to order from this site with the poor reviews. Very happy to have received my order within 3 working days. There was no communication with the delivery but it turned up quickly and the price I paid was very good. I thought I'd leave this review for anyone nervous about using this company, my experience was very good

January 30, 2023
Unprompted review
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Rated 4 out of 5 stars

Exceeded expectations given poor reviews

I placed an order on 11 January evening with some trepidation after seeing the 'poor' rating on this site. The temptation of remarkable prices and goods in stock was too much to resist. Carefully kept screen shots of all the ordering process and used PayPal as recommended.
Gobsmacked when goods arrived today Friday 13 Jan, all as ordered, well packed and undamaged. This was not my expectation and fortunate to be at home. 4 star rating given not 5 as a notification of despatch / delivery would have been helpful. Still, what can one expect for the cheap delivery charge for 3 very large items! Well pleased to be in the 1/3 of reviewers with a good experience and happy to share it.

January 13, 2023
Unprompted review
Rated 1 out of 5 stars

I really hate to give a bad review

I really hate to give a bad review, but the facts are.
Ordered £123 of products about 3 weeks ago.
Received £97 of it.
My Emails seem to be ignored and £26 of products is still not received.

December 8, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible company ordered 23 items only…

Terrible company ordered 23 items only received 7 did get refund but that's not good enough.I have went into my account and checked the items I never received and it shows 100 and more in stock when they have not sent me my items

November 10, 2022
Unprompted review
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Rated 1 out of 5 stars

I would never use this company again.

I would never use this company again.

I placed an order and my money was taken. There then followed no order being sent out and I had to chase them up myself. No order was reissued despite this being promised and after much wrangling and being on the phone for almost 30 mins, they then agreed a refund woukd be in my account very shortly. Time will tell if that happens.
However I would in future steer clear of them. Communication was none existent until I took action. Based on other reviews I doubt that it will be straightforward to get a refund. In my view, don't use them, save yourself the hassle of having to deal with this unprofessional company.

April 9, 2021
Unprompted review
Rated 1 out of 5 stars

Not received my order

Not received my order. The telephone number is for a car leasing and parts company. Looks like I’ve been scammed. Don’t fall for it. Do not order from this company, they are fraudsters.

March 18, 2021
Unprompted review

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