SSL Certificates list your competitors?
SSL Certificates list your competitors?
As an Atlassian product I thought this would be a good fit for our already Atlassian committed business, we're using Jira, Helpdesk, Confluence but this product seems like an afterthought and a hack.
Logins are handled separately to the Atlassian ecosystem. While Statuspage is accessible through parts of Jira, you'll need to enable third party cookies for it to work.
Billing is handled completely outside of the Atlassian ecosystem. So you need to pester the line manager for the card details again and add it to the list of things to update when cards expire.
SSL is provided free but you'll have to live with statuspage renewing the certificate up to 8 times a day, this is irritating for any business with a keen eye on certificate transparency notices. They renew certs so often because they share the SSL certificates with up to *40* other clients. If you're unlucky you might even notice your domain appearing next to your competitors domain in the certificate and while that's unlikely... it happened to me within a week of using statuspage.
In any event it's unprofessional to have unrelated brand names and domains alongside yours in cryptographic controls.
(CloudFlare Inc stopped employing this technique in 2019)
I'm not aware of the history, maybe Atlassian acquired this product from a business and they're working on bringing it into the product family properly but right now it feels less like Atlassian and more like I've been sold a third party product with an Atlassian sticker shoddily slapped across the front of it.
Overall the product itself is clean and nice to use if it wasn't for the above it'd be staying in our tool chest. I'm disappointed in Atlassian for wasting my time on this one.