While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Second visit to Staykool and as before the service was excellent. Pressure tested the system and did thorough leak detection, explained everything in simple terms as they went along. Explained... See more

Rated 5 out of 5 stars

Just had my old Merc air con re-charged by Staykool. System was first pressure tested then vacuum dried to check that there were no leaks. It was re-gassed together with oil to manufacturers specif... See more

Rated 5 out of 5 stars

A really excellent service. Mark obviously knows his business. He is a really terrific technician who understands car air con problems and how to fix them. We arrived some 10 minutes early for our app... See more

Rated 5 out of 5 stars

Big shout for Staykool Air conditioning Derby Very reasonably priced No BS Explains what he is doing Really works to minimise your bill Not maximise it like those utterly useless replace t... See more

Company details


Contact info

5.0

Excellent

TrustScore 5 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Service

Great experience, Great value for money.

Very knowledgable and professional, managed to fit me in quickly and the whole service took just under 30 minutes.

Will definitely be using again, far superior to the standard push button garage machine.
Thanks!

March 29, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service

Good friendly service, helpful advice, and the aircon on my motorhome now runs cold! I'll be back to have my car's aircon serviced before summer.

March 27, 2017
Unprompted review
Rated 5 out of 5 stars

Staykool great service excellent

I used staykool for my Vauxhall insignia after two other attempts at fixing the problem by other company's never worked as they did not locate a leak just regassed the system.Mark took less than 5 mins to show me where it was leaking from and my options to fix it now it works perfect.Quick and fast service would recommend as your first call if you have an air con problem get a first time fix with staykool.Thanks mark for a great service.

March 17, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Mark fitted me in at the last minute and explained the most common faults in air - con. systems. He pressure tested for leaks with nitrogen, and having found none he re - gassed with R134a, added UV dye and searched for leaks again, spending quite some time on the internet searching for the correct amount of gas - American car, so no spec. easily available. Nothing was too much trouble and now my Corvette is blowing cold air once more. Many thanks Mark for a professional job, and a friendly welcome. Nick

October 31, 2016
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent.

The aircon in my Zafira hadn't worked since I bought it nine months ago. Mark checked it over. re gassed it. sorted. Efficient service .knowledgable friendly guy. would recommend to anyone. Thanks Mark.

October 15, 2016
Unprompted review
Rated 1 out of 5 stars

does not work, wasnt interested when complained

Had my van re gassed and paid extra for some liquid to detect leaks(recommended by them) 1 week later the Aircon is still not working, when asked to sort was told i would have to pay another £40.00 to get it fixed. AVOID

September 16, 2016
Unprompted review
Staykool logo

Reply from Staykool

Sorry you are not happy with service. We would have located leak for free of charge using UvTorch to identify the leak. which gave you two options of repairing the leaking damaged part or the option to use leak shield additive to repair leak at cost price of £25 and regas at half price of £15. We would not have gained financially in either option. Slow Porous leaks are almost undetectable with the tests that get carried out, but any major leaks will have shown up immediately if it was a large leak. Adding the Uv Dye with your service only shows leaks that are evident once the gas as leaked out. It is not designed to show leaks at the time of service. You are welcome to bring your van down to locate the leak for free.

Rated 5 out of 5 stars

Excellent service

I had my air con checked by Staykool at the beginning of summer and I'm so glad that I did. I used a different company last year and the air blowing out was soon warm so I took it to Staykool and Mark checked it for me and then re-gassed it. It's been perfect ever since! Such a quick and convenient service - thank you very much.

September 7, 2016
Unprompted review
Rated 5 out of 5 stars

Vauxhall Vectra

One call and find leak in 5 min time.
Good service :)
Now my fixed air con works with 8 degrees :)

Thanks a lot

September 3, 2016
Unprompted review
Advertisement
Rated 5 out of 5 stars

Vauxhall Zafira a/c top-up

I called Mark on Tues night, and had my a/c replenished at 2pm on the following day (Wednesday)

The whole procedure was carried out with the maximum of courtesy and professionalism, and to expert standards

I would, and will, recommend 'StayKool' to anyone needing their a/c system serviced

Excellent value for money and an absolutely faultless job done! Cannot commend high enough!

August 24, 2016
Unprompted review
Rated 5 out of 5 stars

Superlative service in every way - thoroughly recommended

I took my BMW along to Mark as its aircon system was hardly cooling the air at all. He checked it over and correctly diagnosed the problem as being due to the system containing insufficient refrigerant. He then evacuated the remaining refrigerant, finding that there had been only about 10% left. Next, he applied a vacuum to remove any moisture and checked that there were no leaks. When he was satisfied, he refilled the system with the correct amount of new refrigerant as specified by the Manufacturer and the appropriate quantity of PAG oil. Finally, he inserted a probe into the centre air vent, turned on the aircon and I watched as the air temperature plummeted for the first time in several years.

Mark is very efficient, polite and friendly. His van is well-equipped with the appropriate specialist equipment, he holds all the necessary certificates and he certainly knows exactly what he is doing. As a bonus, his charges are very reasonable indeed. I have no hesitation whatsoever in recommending him to anyone whose aircon system is less than 100% effective.

August 21, 2016
Unprompted review
Rated 5 out of 5 stars

Service.

Service was brilliant rang Mark booked appointment for same day. He did a thorough check of my air conditioning system. Found him really friendly

Mal

August 17, 2016
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fast friendly service

I called up asking for an appointment and luckily they were able to fit me in straight away.

Didn't take long to do and I was on my way with a nice ice cold car again.

I would definitely recommend this company. Very friendly, great value for money.

July 29, 2016
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look