Stay Safe Locksmiths Reviews 72

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Quote given over the phone after sending some photos. Price was honoured when the job required more work than initially expected. Went above and beyond whilst here. High level of professionalism and f... See more

Rated 5 out of 5 stars

Contacted Friday as were having trouble locking a kitchen door. Wasn't urgent but James came promptly on Monday. A breath of fresh air. Diagnosed problem immediately which wasn't as serious as we had... See more

Rated 5 out of 5 stars

I used this company to upgrade locks on both the front and back doors of my home. Service was 1st Class from the initial enquiry all the way through to the job being completed. James was friendly and... See more

Rated 5 out of 5 stars

Very helpful and great advice given as the job I’d originally called about turned out to need a carpenter not a locksmith but he was very professional, helpful and honest. Fantastic customer service a... See more

Company details

  1. Emergency Locksmith Service
  2. Locksmith

Written by the company

Stay Safe Locksmiths is a family owned business run by James, a highly skilled and qualified master locksmith with over 7 years of experience. We are an Master Locksmith Association (MLA) Approved Company and are also an approved company with Certified Locksmiths and Security (CLS) We've been keeping homes and businesses safe across Northumberland and Tyne and Wear. We are not a part of a national locksmith franchise, this means we can focus on giving you a personal and friendly service you would expect from a local company. Our locksmith services include, Locked out ,door and window repairs, garage door locks, 24hr callout service + more. You’ll get a fast responsive service at a competitive price. Areas served: Seghill, Cramlington, Bedlington, Whitley Bay, Ashington, Killingworth, Gosforth, South Heaton, Morpeth, Tynemouth, Seaton Sluice, Newcastle, and the surrounding areas in Northumberland


Contact info

4.9

Excellent

TrustScore 5 out of 5

72 reviews

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Rated 5 out of 5 stars

Very helpful and great customer service

Very helpful and great advice given as the job I’d originally called about turned out to need a carpenter not a locksmith but he was very professional, helpful and honest. Fantastic customer service and would definitely recommend their services.

April 2, 2026
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Rated 5 out of 5 stars

Excellent All-Round Service

Quote given over the phone after sending some photos. Price was honoured when the job required more work than initially expected. Went above and beyond whilst here. High level of professionalism and friendly service. Would highly recommend.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

First Class Service

I used this company to upgrade locks on both the front and back doors of my home. Service was 1st Class from the initial enquiry all the way through to the job being completed. James was friendly and informative about what he was doing. He was very quick in getting the job done and cleaned up afterwards leaving no trace of any residues or fingerprints. I have no hesitation in recommending this trader to anyone who is looking for a quality service at a great value price. The installed fittings are of a very high quality. Thank you for your service James.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the dervice

James was in my area when I called today and arrived within 10 minutes. He knew of the problem, fixed it and was very patient with my husband who needed help operating the mechanism correctly. We were very happy with the fee he charged considering the time he spent on the job.

February 11, 2026
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Rated 5 out of 5 stars

James was great

James was great. There within 30 mins on a Saturday evening call out due to faulty lock meaning I couldn’t lock the rear door. He made the door safe meaning I could lock the door, and then returned on Monday with the full replacement door lock. Knows his stuff and I would recommend.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Genuine honest and reliable

Contacted Friday as were having trouble locking a kitchen door. Wasn't urgent but James came promptly on Monday. A breath of fresh air. Diagnosed problem immediately which wasn't as serious as we had thought. There was no sharp intake of air or chin rub as you get with some workmen before they hit you with an eye watering bill. Honest, clean, efficient worker. Problem took 15 minutes at most. Will be keeping his number for future and 100% recommend.

January 19, 2026
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Rated 5 out of 5 stars

Top service

Top service, top guy - James is the only locksmith I’d call.
Quick reliable & excellent customer service

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and professional

Friendly and professional, quick service. Cannot fault James, he explained the issue and told me exactly what he was doing and how to prevent it happening again.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

I can’t fault the service

I can’t fault the service. Called in the evening to fix a door which wouldn’t lock. It was sorted quickly so we could sleep well knowing our door was locked. We were also given advice on how to move forward with the problem. Excellent service would definitely recommend.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Service

Front door decided to stay locked shut.
Phoned James in the morning, no mad rush as we have a side door to the property.
James came in the afternoon, as promised, got the door open. Still no idea how he did that - a master of dark arts? or simply years of experience and expertise?
Anyway, he stripped it down the lock and would have re-fitted but found a fracture that would have inevitably re-occurred.
Obsolete part but he knew he had some in his loft at home.
Came back once he’d located the part.
Fitted and working as new.
Incredible service - all within the day!

Thank you

October 13, 2025
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Rated 5 out of 5 stars

Highly recommended

Highly recommended. Came out within 2 hours at time that suited us and repaired front door to a high standard. Replaced parts on door at no additional cost.
Also replaced a lock on back door at no additional cost. Really impressed and would not hesitate to use again

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend James

Highly recommend James. He helped us quickly and skillfully when we locked ourselves out of our garage, causing no damage to the door in process. He then sorted us out with new garage remotes, reprogramming our system and getting us all set up. Really grateful for his services!

July 21, 2025
Unprompted review
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