Staysure Ireland Reviews 429

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 408 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of navigating the website and the straightforward process of obtaining quotes and purchasing insurance. Many people found the pricing to be very competitive, especially for those with complex medical conditions or for older travelers. Reviewers frequently commend the staff for their helpfulness, professionalism, and friendly demeanor, noting that they provided clear information and patient assistance. The service itself is often described as efficient and hassle-free, with many consumers appreciating the quick turnaround for obtaining necessary coverage.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the website and online... See more

Website

People report positive experiences with the website, consistently finding it easy to use and navigate. Many... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the pricing to be very... See more

Staff

Consumers consistently report positive experiences with staff members. Reviewers frequently praise the... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the ease and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue with my payment being taken out of my account but I didn’t receive a policy number as it just kept swirling around. A wonderful lady stayed with me through the whole process til it was... See more

Rated 5 out of 5 stars

Dedicated to over 70’s travel insurance but don’t over charge the customer. Quick and easy to use the site, very good price for 2 people for 1 year. Quotes from other companies were either double or t... See more

Rated 5 out of 5 stars

I was delighted to get insurance for my husbands complex medical issues. However, when the policy details failed to arrive by email the trouble started. The phone number was English and I rang it. T... See more

Rated 5 out of 5 stars

Daughter booked short break to London for 4. No insurance so went online because I just like to have medical cover for foreign travel, in case of emergency. Shocked to get comprehensive cover for all... See more


Company details

  1. Travel Insurance Company

About Staysure Ireland

Written by the company

Staysure is a specialist travel insurance provider who can cover most pre-existing medical conditions from diabetes to heart conditions and more.

So you can be confident that you’ve got the right cover, that’s tailored just for you. Find out more about Staysure and get your travel insurance quote today.

Pre-existing medical condition cover 

We cover most pre-existing conditions including diabetes, high blood pressure and arthritis. 

Flexible cover options to cover you 

Choose from Single Trip and Annual Multi-Trip cover, and tailor your policy to suit your holiday plans, including cover for cruises and winter sports.

24/7 medical support, wherever you are in the world

Have help at hand at any time of the day, anywhere in the world. 

Medical emergency cover 

Be covered for medical emergencies and repatriation

Backed by Staysure UK

More than 12 million travellers covered

More 5-star Trustpilot reviews than any other UK travel insurance provider

UK Customers give us twice as many 5-star reviews as any other travel insurance provider

Voted Best Company for Travel Insurance at the British Travel Awards for 8 years running

Contact info

4.8

Excellent

TrustScore 5 out of 5

429 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have taken out travel insurance

I have taken out travel insurance. It wasn't complicated and I answered the questions faithfully. I liked that the questions were relevant and straightforward towards other sites. I am happy with the price too. I am reassured going on my trip that I am covered as I am a senior.

April 6, 2026
Rated 5 out of 5 stars

Received a good multi travel quotation…

Received a good multi travel quotation from Staysure for a couple in their 70s, both with declared medical conditions. However, due to an unforeseen error on my part I posted an incorrect email address necessitating a phone call to the Staysure Office regarding the issue of my Travel Insurance policy documents. My concerns were dealt with in a timely manner by a competent,jovial representative of Staysure who quickly identified my error and had my documents quickly issued with little fuss.In all , my experience with Staysure is very satisfying and I will be recommending this travel insurance company to our organisation of nine hundred members.

March 30, 2026
Rated 5 out of 5 stars

Excellent

Simple . Straightforward

Made the process easy because you can be quite fearful declaring pre existing health conditions .

Excellent 👌

April 11, 2026
Rated 1 out of 5 stars

You put wrong name on the policy

You put wrong name on the policy! Tried emailing & calling you numerous times no response! I’ve since got insurance elsewhere. I want a refund!! I’ve just received a reply from Michelle saying she called me & left a message! This is a lie, I’ve no missed calls & no messages! I demand a refund from you! (10/4/26).

April 2, 2026
Staysure Ireland logo

Reply from Staysure Ireland

Dear Mr Keogh,

Thank you for your review, I am sorry you are unhappy with your recent encounter with Staysure.

I am sorry to hear that the policy name is incorrect. I called you today to discuss this but there was no reply, I left a voicemail for you. If the details on the policy are incorrect then please call us on 1800 456975 and we will be able to rectify this for you.

Once again, please accept my sincere apologies for the inconvenience and any frustration caused.

Kind Regards
Michelle

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