ST Cycling & Bike Components Uster Reviews 

1,257
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I found the bike I wanted by ST Cycling. They were super nice keeping me informed when it got delivered, they prepared and customized it for me, they answered all the questions I had... I would descri... See more

Rated 5 out of 5 stars

Totally professional. Like the old days. Orlando took care of everything, including software updates for the drivetrain, clean up, adjustments, the works. On top he cleaned the old cassette for s... See more

Rated 4 out of 5 stars

Usually a 5* experience, but this time only 4* (4.5 would have been more adequate). The ordered Wahoo Kickr took 5 weeks to be delivered instead of the 4 days mentioned on the website. But they were a... See more

Rated 5 out of 5 stars

Exceptional service. Great deals on their website, short time waiting, great communication and great and honest system for item return. Thank you I will buy from your store again, for sure

Company details

  1. Bike Accessories Store
  2. Bicycle Repair Shop
  3. Bicycle Store
  4. Road Cycling
  5. Transportation Service

About ST Cycling & Bike Components Uster

Written by the company

#JUSTRIDE

Description of Image
ST Cycling ist der Online-Händler für alle Radsportliebhaber in der Schweiz. Als Partner der Gravel Ride & Race Bern, und Alpenbrevet bietet das professionelle Team hochwertige Teile, sowohl online als auch im Showroom in Uster (ZH), an, um Ihren Bedarf an Hochleistungsteilen zu decken.
Velos ab Lager in uster

#JUSTRIDE

Heute (bis 16 Uhr) bestellt, morgen geliefert


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,257)

233 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy Customer

Good order tracking, quick delivery, well packaged, competitive pricing. Thumbs up.

June 6, 2025
ST Cycling & Bike Components Uster logo

Reply from ST Cycling & Bike Components Uster

Thank you JS for the review. See you soon again on stcycling.ch. Your STC Team.

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Rated 2 out of 5 stars

It took a month to deliver my order…

It took a month to deliver my order (Garmin computer).

May 30, 2025
ST Cycling & Bike Components Uster logo

Reply from ST Cycling & Bike Components Uster

Thank you for your review Falvio. We are sorry for the delayed delivery and the suboptimal purchase experience. We had unforeseeable issues in April/May with Garmin deliveries being held up by the British customs.
We hope to see you again on ST Cycling for a better experience.
Your ST Cycling team.

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Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. 5 stars service.

February 27, 2025
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Reply from ST Cycling & Bike Components Uster

Thank you for the review Willy. See you soon on the ST Cycling online shop!

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Rated 3 out of 5 stars

Delivery time

I understand that the delivery time was pending on Garmin as they had supply issues, however it can be improved on your website that you add a delivery time in similar cases when you encounter delivery delays trigger by your supplier. Or after the customer is placing the order and the delivery time will be affected you can sent an email instead of them asking about their order.

November 14, 2024
ST Cycling & Bike Components Uster logo

Reply from ST Cycling & Bike Components Uster

Thank you for the review Radu. We are sorry for the inconvenience and the slightly longer delay than usual and announced. Between the infromation we had from our supplier at the launch of the Fenix 8 and the moment you ordered, delivery times changed without us being timely informed. We had to wait your watch to be delivered to us from the UK. We are always trying to update the delivery time based on the latests information we have.
We hope that the waiting time will be very quickly forgotten and that you can enjoy beautiful adventures with your new watch.
Your ST Cycling Team.

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