I order my liquids via telephone call.ive never had any problems with the delivery it always comes the next day and the gentleman who places my order is so patent and understanding and deals with my o... See more
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Review summary
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To be fair this was the first time in 4years my delivery didn't arrive on time. But steam Vape advised there was a problem and in fairness so did DPD Not due to steam vape new system but irreparable d... See more
Company replied
As ever, Steam jump into action straight away and do everything a customer could possibly expect them to do. Never had any problems except one time I ordered something online and they didn’t have the... See more
Company replied
Excellent Customer Service...been ordering by telephone for several years now. The advisers are very friendly and always there if any issues ( not thst ive had any ). .. they answer straight away wit... See more
Company replied
Company details
Written by the company
Purveyors of premium vaping products! Incorporated in late 2011 we originally started trading from a small kiosk in the Westfield centre in Derby predominately representing the very successful VIP brand. Over that time period the industry has gone through huge changes and there is now a massive choice of products available. As a company we have seen the choice of products go from the very popular “ciggy like” to drippers, mech mods and everything in-between.
Contact info
Steam 3 Bradley Street, ST14 7QA, Uttoxeter, United Kingdom
- 01889 226182
- websales@klswt.co.uk
- steameliquid.co.uk
Great steam vape liquid and customer service
Great steam vape liquid, fast and speedy delivery and excellent customer service. I would definitely recommend this company.
September 17, 2025
Reply from Steam Vape
Thank you for leaving us such a kind review Sharon.
Great company
Very reliable and fast service. I would recomended to all who smokes e-cigg.
September 16, 2025
Reply from Steam Vape
Thank you for your kind review Agata.
Great service
Great service. Delivery was on time and well packed. Items received as ordered.
September 16, 2025
Reply from Steam Vape
Thank you for your recent kind review John.
Reply from Steam Vape
Thank you for your kind review Sharon.
Excellent Customer Service.
Excellent Customer Service...been ordering by telephone for several years now. The advisers are very friendly and always there if any issues ( not thst ive had any ). .. they answer straight away with no long call ques. Delivery has always been excellent too. Can't fault them at all. Just wish other company's were as good as these. Thankyou to the guys ion the Phone .From a Happy customerr :-) x
September 4, 2025
Reply from Steam Vape
Thank you for leaving us such a kind review Malita, it's very much appreciated.
Fantastic service
Fantastic service, fast delivery and sorted and issue out super fast,couldn't be happier
September 8, 2025
Reply from Steam Vape
Thank you for leaving us such a kind review Clare, it's greatly appreciated.
Goods arrived on time and well…
Goods arrived on time and well packaged. Very helpful person on phone. Only problem was the item I needed was not on the website hence the phone calls.
September 3, 2025
Reply from Steam Vape
Thank you for leaving us a review Rosemary. A couple of items did get missed when we transferred to our new website but this has now been corrected. Apologies for any inconvenience during this period.
Excellent service as usual
Excellent service as usual, did not order until nearly lunchtime and still received next day
August 28, 2025
Reply from Steam Vape
Thank you for your kind review Helen.
This is my go-to brand of vape juice
This is my go-to brand of vape juice, in fact I never buy from anywhere else. The new website is easy to order from, and the choice of products is amazing!!! They regularly have offers and if you sign up, you can earn points for money off. Delivery is always fast. Cant recommend Steam enough.
August 19, 2025
Reply from Steam Vape
Thank you for taking the time to leave us such a kind review Joanne.
I made my first order over the phone…
I made my first order over the phone since my local shop was closing I find phoning my order through was
made very easy and delivery we excellent received my order the next day
August 26, 2025
Reply from Steam Vape
Thank you for your kind review Leslie.
such a fast service
such a fast service, items order always arrive on time. well done.
August 26, 2025
Reply from Steam Vape
Thank you for your kind review John, it's greatly appreciated.
Easy to order
Easy to order, Competitive prices , Quick delivery and free if before 2pm . Great service 👍
August 14, 2025
Reply from Steam Vape
Thank you for taking the time to leave us such a kind review Ken.
Reply from Steam Vape
Thank you for taking the time to leave us a review Ian.
Just message via WhatsApp and get your order
Since I could WhatsApp the whole process of ordering has become much easier as always had issues with the password forgetting it etc. so brilliant nice and easy
August 18, 2025
Reply from Steam Vape
Thank you for taking the time to leave us a review Anita.
Always a very prompt service
Always a very prompt service.
I have been using the shop in Cowley road for years, great customer service.
Can’t visit the shop now, so I buy online and my products are always shipped very promptly.
August 7, 2025
Reply from Steam Vape
Thank you for your kind review Miss Hody, your feedback is greatly appreciated.
Always get my orders on time and super…
Always get my orders on time and super helpful staff in phone
August 1, 2025
Reply from Steam Vape
Thank you for your review Elizabeth, it's greatly appreciated.
Amazing service.
Amazing service.
Order always correct.
Price reasonable.
Very speedy delivery.
Loyalty points give discount.
One of the best companies I’ve ever dealt with
July 30, 2025
Reply from Steam Vape
Thank you for taking the time to leave us such a kind review Susan, it's greatly appreciated.
Reply from Steam Vape
Thank you for your review Lisa, we really appreciate your feedback.
I was very impressed I received my…
I was very impressed I received my order the next day. I have never had problems and would definitely recommend them to family and friends.
July 8, 2025
Reply from Steam Vape
Thank you for taking the time to leave us a review Debbie.
Reply from Steam Vape
Thank you for leaving us a review, it's greatly appreciated.
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