Would definitely recommend this product, works really well, the water does run out quick but it’s very easily refillable and doesn’t bother me much, the only thing I would say is the wire is too small... See more
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About Steamery UK
Written by the company


Breathing fresh air into textile care
Steamery is a Scandinavian clothing care brand that wants to modernize the way we treat our clothes. We make innovative clothing care products that combine minimalist design with powerful performance and functionality. Our mission is to inspire people to take better care of their clothes so their wardrobes can last longer. On a grand scale, we aim to slow down unsustainable processes and inspire a slow fashion lifestyle.
The company was founded in 2014 and today we have resellers across the globe. We are a team of entrepreneurs, designers, and textile engineers passionate about making clothing care modern again. Our product range includes steamers, fabric shavers, laundry detergents, and accessories that help extend the life of your wardrobe.
We like to think that you never really own a garment. We prefer the notion that you are only caring for it until the next owner. At Steamery, we want to educate and inspire people to care for their clothes in a conscious way and view their garments as lifelong companions and worthwhile investments that can last for generations to come rather than temporary items to wear once and then throw away.
Contact info
United Kingdom
- contact@steamery.co.uk
- steamery.co.uk
Replied to 48% of negative reviews
Typically replies within 1 week
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Still missing some of my order .
Still missing some of my order .
Still waiting for a reply to my (second) email from Customer Service.
I’ll amend my review if and when this happens .
Easy to order and luxurious products with speedy delivery. Wonderful.
Easy to order
Horrific experience.
Horrific experience.
No one answers the customer care number.
Order left unfulfilled and not received.
Will be claiming the cost back from my card provider.
Absolute nightmare of a company.
Arrived quickly and is such a good…
Arrived quickly and is such a good purchase, wish I had done it years ago!
I’m only giving a 4 as only arrived…
I’m only giving a 4 as only arrived today and keep being pushed to give a review!
Packaging good, communication good, easy to follow instructions
I accidentally ordered two of the same…
I accidentally ordered two of the same item and they wouldn’t cancel one.
Such quick so!
Excellent and speedy delivery of the…
Excellent and speedy delivery of the product.
They sold me a product that doesn't work
They sold me a broken product! I purchased the STEAMUK-17937 in sand color and it doesn't work at all!! Its a waste of £80! Over the last 3 weeks i have emailed the support team 4x and no answer!!!! Terrible service! They only care about their influencers! Never again i'm purchasing from this "brand"
Pilo fabric shaver
Pilo fabric shaver arrived in extremely damaged packaging. Inside the shaver head was cracked and not usable. Still waiting for a reply to my email advising of the damaged item.
Travel pocket brush
Quality product and very good delivery - very happy with my purchase - recommend
I think mine may be faulty
I think mine may be faulty, It's been charged, but when I use it, it loses it's charge very quickly? Therefore I put it back on charge, only managed the front of a short jumper.
Effective and easy to use
Unreliable delivery service
My item hasn’t been delivered to me.
DOD delivery service is unreliable ,nobody of my friends likes DPD.
Regards,
Irina Dobkalne
Great device
Great device! Wish I’d got it sooner. Ironing is my least favourite chore and this is making it much easier.
Great product
Bought this for my wedding and worked really well on suits and dresses alike
Had a small issue with charging the…
Had a small issue with charging the unit but after talking to customer services, this seems to be resolved. Love using this, just so satisfying and makes jumpers look new again!
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