Never heard or ordered from them before, but pleased to say it was a fast delivery and the product is in good condition. Also nice to see a handwritten note to say thanks for the order - a nice touch!... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought from this company a few times now. Always nice where possible to buy from an independent rather than Am*z*n Really great wide selections of games etc. from which to choose, free postage over... See more
I've been searching for the Down the Rabbit hole game for quite some time. It's really expensive on another online site. I came across it in SteamRocket at less than half the price on the other sit... See more
Too Good I genuinely have to limit the time I spend on their website or risk courting bankruptcy. The range of products and prices is great, but you can tell that from their website. What yo... See more
Company details
Written by the company
Independent store selling a carefully selected range of fun educational games and toys. We believe that the very best way to learn is through play, and our priority is fun games and toys that will be used again and again. We take pride in the quality of our products (and do enjoy play testing them ourselves!) and stock a range of board and card games, construction and robotic kits and other fun learning resources.
Contact info
Hove, United Kingdom
- 01273936323
- info@steamrocket.co.uk
- steamrocket.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A great new find!
Never heard or ordered from them before, but pleased to say it was a fast delivery and the product is in good condition. Also nice to see a handwritten note to say thanks for the order - a nice touch!
Great retailer!
Item arrived in perfect condition. Quick delivery and very well packaged. Would definitely use them again.
Great service and a brilliant item
Great service and a brilliant item that my daughter loves. Now she wants to collect the whole cuddly solar system!
Great company
Are really job, they shipped very quick and I asked them to put a note in as I wasnt going to be able to get Christmas card to someone and they put a note and it was very nice and a very good price
Outstanding Service
There was an issue with my online order. Steam Rocket's exceptional customer support resolved the problem promptly, and I recieved my game without further stress or worry.
Exceptional customer service
Exceptional customer service! My package was left out in the rain by Royal Mail. Would have been great if it had been wrapped in something waterproof, however, their response was very prompt and it all got sorted very quickly. Just waiting for replacements to arrive
Fantastic
I recently purchased a game from Steam Rocket and the whole experience was fantastic. From purchase to delivery, everything was completed in less than 48 hours. The price was excellent, the item arrived in perfect condition, and I really appreciated the personal thank-you note — such a thoughtful touch. Highly recommend and will definitely be buying from them again!
Treasure Trove with Generous and Effective Staff
To start with, this shop has a treasure trove of fun and interesting products that are great to fire up the imagination. To compliment this, their customer service is top notch. A human is on the other side of an email, responding quickly but also kindly. I was blown away after having a small issue resolved by them after months of having purchased a few things from their shop—they also tackled the problem within a few days! Honestly, above and beyond. I will definitely buy from them again and encourage you to have a look, too!
Excellent customer service
I purchased an excellent game, ‘Icecubed’, but there was an issue with one of the parts which was very swiftly sorted out for me by Anne. Great game, great customer service, thank you.
Easy ordering and prompt delivery.
Steam rocket sells all the space toys &…
Steam rocket sells all the space toys & activites my autistic son loves!
Anne is amazing always posts promptly & arrives in perfect condition.
Have shopped here for a couple of years now, always excellent service ⭐️
Lightning Dispatch and Delivery
Fastest dispatch (10 minutes) and delivery turnaround I have ever experienced. Well packed with a personal ‘thank you’ added to the dispatch note. Puts other retailers to shame really. Very impressive business!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







