Steelo Reviews 

938
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members who provide expert guidance from the initial quote all the way to final delivery. People note that the fabrication quality is outstanding, with precise measurements and reliable structural support matching architectural drawings. Consumers emphasize that communication is consistently clear, ensuring that every project phase runs smoothly and efficiently. Some reviewers were not happy with occasional delivery confusion, unexpected offloading challenges, and minor items requiring post-installation attention. Despite these specific concerns, consumers remain highly satisfied with the overall service quality and professional execution.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting reliable support, swift... See more

Staff

Reviewers mention positive feedback about staff, consistently describing a helpful, professional, and... See more

Delivery service

Users describe positive interactions with delivery service, noting that orders consistently arrive on... See more

Quality

Reviewers highlight positive aspects of quality, noting that the details are always checked and section... See more

Customer service

Consumers find customer service to be positive, frequently highlighting the reliable, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a very good experience working with Steelo on our Oxford project. They were professional throughout, completed the fabrication and installation on time, and delivered everything as agreed.Ther... See more

Company replied

Rated 5 out of 5 stars

Kate and the entire Steelo team are fantastic. They’re super helpful, extremely professional, and always happy to assist—even when I leave things until the last minute. Somehow, they always pull it ou... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Steelo. The entire team was very professional, friendly, and clearly experienced. Our access was tricky, we had to go through a window, but the crew was extremely carefu... See more

Company replied

Rated 5 out of 5 stars

Steelo is the BEST company for traders to use they are very responsive and reliable,really professional and on Time as always all those years i haven’t had any problems even if there are I’m sure t... See more

Company replied


Company details

  1. Construction Company
  2. also in
  3. Building Materials Supplier
  4. Steel Fabricator
  5. Steelwork Manufacturer
  6. Welder

About Steelo

Information provided by various external sources

Steelo`s young and ambitious team are constantly on the lookout for innovative systems and enjoy integrating new technology and processes into the steel fabrication industry. We strive to provide best quality steelwork accurately fabricated to our...

Steelo was formerly known as Polsteel

Contact info

4.9

Excellent

TrustScore 5 out of 5

938 reviews

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4.9

All reviews

(938)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From the receptionist through to the…

From the receptionist through to the engineering as well as the delivery driver, they have so much respect for customers and i really appreciate it. Thanks you team steelo 🤝

May 5, 2026
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Reply from Steelo

Thank you so much for your kind words. We’re really pleased to hear you had a positive experience with the whole Steelo team, from reception through to engineering and delivery. We truly appreciate your support.

Rated 4 out of 5 stars

Efficient communication apart from re…

Efficient communication apart from re the delivery date where there was some confusion but that was at least partly down to me. I'd use you again.

May 4, 2026
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Reply from Steelo

Thank you for your honest feedback and understanding. We’re pleased to hear you were happy with the communication overall, and we appreciate your patience regarding the delivery date confusion.

It was a pleasure working with you, and we’d be delighted to work with you again in the future!

Rated 5 out of 5 stars

Good prices & great staff

Great staff, competent and helpful.
Good prices as well.

April 21, 2026
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Reply from Steelo

Thank you for the great review! We’re pleased to hear you found our team helpful and our pricing competitive. Much appreciated!

Rated 5 out of 5 stars

Great communication

Great communication, perfect timing and customer service excellent

April 28, 2026
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Reply from Steelo

Thank you for the great feedback and continued support. We’re delighted everything went smoothly and look forward to working with you again!

Rated 5 out of 5 stars

Great company to do business with

Great company, great business partner, very helpful and professional service from the beginning to the end- delivering on time and without any issues! Always!
Tom Services Ltd

April 23, 2026
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Reply from Steelo

Thank you so much for your kind words and continued trust in our team. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Great service again guys

Great service again guys, thanks for the swift turn around and excellent communication.

April 9, 2026
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Reply from Steelo

Thanks so much, we appreciate the great feedback! Glad the turnaround and communication hit the mark again!

Rated 5 out of 5 stars

Always perfect service

Always perfect service

April 15, 2026
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Reply from Steelo

Thanks very much! We really appreciate the continued support! Great to hear we’re delivering consistently for you.

Rated 5 out of 5 stars

Brilliant service - use them!

Expectations of a steel fabricator were not particularly high I must admit, Steelo absolutely smash it though! End to end great service, could not recommend more - great sales team (Kate in my case), delivery was spot on (even delivered to scaffold which saved us huge amount of work). Good prices - couldn’t recommend more highly!

April 6, 2026
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Reply from Steelo

Thanks so much for the kind words, really appreciated! We’re glad everything ran smoothly and that the scaffold delivery made things easier for you. I’ll be sure to pass your feedback on to Kate and the team.

Rated 5 out of 5 stars

Top service, quality and cost

Extremely friendly, helpful and very competent. Great allround delivery.
The job was big and they had no problem, expert coordination with my structural engineer.
Very happy with service, quality and cost.

April 8, 2026
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Reply from Steelo

Thank you for the kind words! We really appreciate it! It was a pleasure working with you and your engineer on such a great project. Delighted to hear you’re happy with the service, quality, and overall delivery.

Rated 5 out of 5 stars

Dear Stello Steel Team,

Dear Stello Steel Team,

I would like to extend my sincere thanks and appreciation for your outstanding service. Your professionalism, excellent treatment, and remarkable speed in execution and delivery truly exceeded my expectations.

It was a pleasure working with such a reliable and efficient team. I look forward to continuing our cooperation in the future.

Thank you once again for your great work.

April 8, 2026
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Reply from Steelo

Thank you for the feedback, much appreciated. It was great working with you, and we’re happy to hear you were satisfied with the service and delivery. Looking forward to future collaboration.

Rated 5 out of 5 stars

I could not recommend them enough.

We have used Steelo for last 5 projects and I Have to say, One of the best Suppliers to do business with.
The entire team are extremely helpful, especially Monika that we have been dealing with mainly.
Starting from Quotation, Fabrication design, precision on fabrication of the steels, speed and delivery, in my opinion they are just next level. In one project they also helped us out lending an area at their workshop to apply firestopping due to last minute design changes.
I could not recommend them enough.

March 29, 2026
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Reply from Steelo

We really appreciate your kind words and ongoing support. It’s been a pleasure working with you on these projects, and we’re glad everything from design through to delivery has met expectations. I’ll be sure to pass this on to Monika and the team.

Rated 5 out of 5 stars

One of the best

From the moment I gave them the drawings I knew they were one of the best, during the fabrication they confirmed it again.
Many thanks to Maciej and the team!

March 9, 2026
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Reply from Steelo

Thank you so much for the great feedback! We’re delighted to hear we lived up to your expectations from start to finish. I’ll be sure to pass your kind words on to Maciej and the team. They’ll really appreciate it!

Rated 5 out of 5 stars

Profesional service

Profesional service! Highly recommended.

March 3, 2026
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Reply from Steelo

Thank you so much for your lovely feedback! We appreciate your recommendation and look forward to working with you again!

Rated 5 out of 5 stars

Yet again Steele have provided a…

Yet again Steele have provided a fantastic service from start to finish.
I had lots of steels, cranked, columns, beams. All tied into each other, if one measurement was incorrect it would alter all the other members and create a lot of problems, I had no margin for error.
Pleased to report on the day of craining it all in and connecting everything, it went flawlessly. Have used this company for a few sets of steels now and they have always maintained high levels of professionalism with a fantastic service. Thank you team! See you on the next one.

February 10, 2026
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Reply from Steelo

Thank you for the great feedback! We really appreciate you taking the time to share it. Projects like this, where accuracy is critical, are exactly what we pride ourselves on, so we're glad everything went smoothly on installation day. Always a pleasure working with you, and we look forward to the next one!

Rated 5 out of 5 stars

The service and team are exceptional

The service and team are exceptional. Tomasz, I want to thank you for your help

February 4, 2026
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Reply from Steelo

Thank you for your review. We’re glad to hear that our service and team met your expectations! Tomasz will be delighted to hear this as well.

Rated 5 out of 5 stars

Excellent all around

We had a great experience with Steelo. The entire team was very professional, friendly, and clearly experienced. Our access was tricky, we had to go through a window, but the crew was extremely careful and caused no damage at all. The installation team of Jacek & Patryk were quick and efficient, and everyone on site was professional and easy to work with. Peri, the structural engineer who came out was also very knowledgeable and took time to review and change plans as some issues arose from the architects drawings. A special mention to Monika, who was always courteous and helpful answering our many questions. Overall, a smooth and stress-free process. Highly recommended.

February 9, 2026
Unprompted review
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Reply from Steelo

Thank you for your great review. We’re really glad you had such a positive experience with Steelo, even with the tricky site access.

It’s lovely to hear your feedback about Jacek, Patryk, Peri, and Monika. The team will really appreciate it. We’re pleased everything went smoothly, and thank you for the recommendation.

Rated 5 out of 5 stars

The Steelo team are great.

Kate and the entire Steelo team are fantastic. They’re super helpful, extremely professional, and always happy to assist—even when I leave things until the last minute. Somehow, they always pull it out of the bag! I’ve used them for many years and will absolutely continue to do so.

January 26, 2026
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Reply from Steelo

Thank you so much for your kind words and continued trust! It’s always a pleasure working with you. We’re looking forward to many more projects together!

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