Stella Charge Reviews 

38
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

“Granny” extension cable- I emailed the company to ask about suitability and they were very helpful. They sent me the cable I required on trial. Would have arrived the following day except Royal Mai... See more

Company replied

Rated 5 out of 5 stars

See below for latest update and why i changed to 5 star service I bought this for my daughter but I then borrowed it for going on vacation, it was only then I found out the Mercedes cable does n... See more

Company replied

Rated 4 out of 5 stars

Very good massive cable quality materials better then normal outside weather proof extension lead but need checking a 3pin plug cover materials may need more massive material because if you want charg... See more

Company replied

Rated 5 out of 5 stars

Great product, good price and great delivery. Highly recommend. Apple Pay put the wrong delivery address in but Stella Charge responded over a weekend, updating the address and avoiding a big problem... See more

Company replied

Company details

  1. Auto Electrical Service
  2. Auto Parts Store
  3. Electric Vehicle Charging Station

Written by the company

UK based provider of electric car home charging equipment.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.7

All reviews

(38)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

It works really well.

April 16, 2026
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Reply from Stella Charge

Hi Colin, many thanks for leaving us a review. Anything else, feel free to get in touch, Best wishes!

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent communication and an excellent product. Swift responses to emails and was extremely helpful and knowledgeable, the item was delivered within a couple of days with no issues at all. I would highly recommend and will be a returning customer.

March 27, 2026
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Reply from Stella Charge

Hi Chris, thanks for the feedback. We’re glad to have been part of your home charging set up process, and were really impressed with your skills. If anything else comes up, just let us know. Best wishes!

Rated 5 out of 5 stars

Excellent service read full review

See below for latest update and why i changed to 5 star service
I bought this for my daughter but I then borrowed it for going on vacation, it was only then I found out the Mercedes cable does not fit on the socket and the plug cable stops the cover closing.
My daughter has a Volvo XC 40 hybrid and I have a Mercedes A250 E
Ok further update on the issue above i have been contacted by Stella Charge and offered a full refund so excellent service by them.
They are aware if the issue on some charging cables being larger and have a larger socket being manufactured to suit them.
Excellent service
They quickly sent a replacement and a refund i could not be happier great company

March 18, 2026
Unprompted review
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Reply from Stella Charge

Hi Alex, thanks for sharing your experience with us and I'm glad we could get things resolved for you. Any other issues, please don't hesitate to get in touch. Best wishes

Rated 5 out of 5 stars

Extension Lead

Ordered an extension cable and the plug didn’t fit. Called and another one was sent out without any fuss. Fantastic customer service.

March 16, 2026
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Reply from Stella Charge

Hi David, many thanks for leaving us a kind review. Anything else, don’t hesitate to reach out. Best wishes!

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Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate, Product I chose was perfect and very well made. Packaged well and very fast delivery with excellent communication on the journey.

March 22, 2026
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Reply from Stella Charge

Hello Marcus, many thanks for your feedback. If you have any queries, please feel free to get in touch. Best wishes

Rated 5 out of 5 stars

“Granny” extension cable

“Granny” extension cable- I emailed the company to ask about suitability and they were very helpful. They sent me the cable I required on trial. Would have arrived the following day except Royal Mail had ”problems”.
Cable is of excellent quality, slight problem in closing the cover on the waterproof socket casing due to the thickness of the Volvo charger cable plug. I think it just needs some of the rubber seal trimmed down a bit and it will lock fine.
Overall a very good product, excellent service and a very good price.

February 12, 2026
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Reply from Stella Charge

Hi Alan, thanks for the feedback and sorry for the trouble with Royal Mail. I've sent a separate email over to you regarding the fitting issues you mentioned so we can find a solution for you. Looking forward to hearing back from you soon. Thanks

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service.
Great product. Very quickly delivered.
Can’t fault them.

January 22, 2026
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Reply from Stella Charge

Hi Bobby, many thanks for leaving us a review. Anything else, please feel free to reach out. Best wishes!

Rated 5 out of 5 stars

Safe product with a small inconvenience

Good product, well packaged and works mostly as expected. The RCD on the extension cable makes it super safe but impossible to use with timer based charging for taking advantage of off-peak electricity rates. I have to press a button before I go to bed. Rates kick in at 11pm so I either stay up late or have to charge the car for an hour or so of peak rates. But the RCD does provide reassurance of safety. Updated to 5-stars as company explained the limitation as safety first, which I appreciate is more important.

December 18, 2025
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Reply from Stella Charge

Hi Robert,
Thanks for the honest feedback.

The lead uses an active RCD (non-latching type), that requires a manual reset whenever power is interrupted, whether by a fault or a timer. I appreciate this can be a bit of a faff with timer-based setups, but we chose this type to prioritise safety and to ensure that, if it trips, the connection is inspected and the RCD is manually reset before charging resumes. This, we believe, is valuable and especially important for portable charging setups (some sitting outdoors) which have several potential points of failure i.e., (1) mains socket to extension lead plug, (2) extension lead socket to portable charger plug, (3) portable charger cable to vehicle inlet.

Anything else, please don't hesitate to get in touch.
Best wishes!

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Rated 5 out of 5 stars

The extension lead came well packaged…

The extension lead came well packaged to protect from damage on transit.
It's been working well so far.

January 9, 2026
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Reply from Stella Charge

Muhammad, thank you for taking the time to leave us a review. Anything else, feel free to drop us an email. Best wishes!

Rated 5 out of 5 stars

The Stella charger is excellent

The Stella charger is excellent, very robust and perfect for the job. Customer services are also very helpful and dealt with my query efficiently. Would definitely recommend this product.

October 23, 2025
Unprompted review
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Reply from Stella Charge

Hi, many thanks for your feedback. Best wishes!

Rated 5 out of 5 stars

Excellent swift delivery and high…

Excellent swift delivery and high quality cable and connectors.

October 22, 2025
Unprompted review
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Reply from Stella Charge

Many thanks for taking the time to leave us a review. Anything else, please feel free to drop us an email? Best wishes!

Rated 5 out of 5 stars

Amazing service and fabolour charger

Amazing service. The delievery was super quick and setting up the plug was straight forward. Ive used it to charge my car and it's done a brilliant job. For the price you not gonna get something better

October 17, 2025
Unprompted review
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Reply from Stella Charge

Hi Myrah, Thanks for taking the time to share your feedback. Anything else, please feel free to reach out. Best wishes!

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Rated 5 out of 5 stars

fits perfectly

The part fits perfectly and have assisted in solving the problem charging car at home. A good buy

August 12, 2025
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Reply from Stella Charge

Many thanks for your kind feedback. Best wishes!

Rated 5 out of 5 stars

The product packaging and delivery met…

The product packaging and delivery met expectations. The Stella EV charging extension, enhanced with the residual current activation device, gives valuable added protection and functionality, and offers peace of mind.

August 13, 2025
Unprompted review
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Reply from Stella Charge

Hi Bamidele, thank you for your kind review. Anything else, please feel free to get in touch. Best wishes!

Rated 5 out of 5 stars

Unfortunately the item wasn't quite…

Unfortunately the item wasn't quite upto my needs. But rhe customer service team soon sorted my refund! Will be getting a different cable from here as soon as possible

August 11, 2025
Unprompted review
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Reply from Stella Charge

Hi Neil, many thanks for leaving us a review - hope everything works out for you. Best wishes!

Rated 5 out of 5 stars

EV portable charger weatherproof…

EV portable charger weatherproof extension lead.
The item I ordered was delivered on time was well packaged would definitely order from them again

July 24, 2025
Unprompted review
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Reply from Stella Charge

Hi Penny, many thanks for leaving us a review. Anything else, please feel free to get in touch. Best wishes!

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Rated 5 out of 5 stars

High quality cable

High quality cable, I'll keep this in my car along with the granny charger! Exactly what I needed.

July 18, 2025
Unprompted review
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Reply from Stella Charge

Hi Ashley, many thanks for leaving us a review. Best wishes!

Rated 4 out of 5 stars

Very good massive cable quality…

Very good massive cable quality materials better then normal outside weather proof extension lead but need checking a 3pin plug cover materials may need more massive material because if you want charging your ev with 13amper countinusly 5-6 hours, then may can overheating and melting the 3pin plug what happened with us, but othervise after speaking with campany what happened then sendig us straightaway brand new full comlepte 10meter lenght ev car extension lead without charging us so well Yeah we recomended for evrybody who planing using ev car and want charging at home and need extension lead really trustworthy campany! Thanks very much Stella Charge

June 24, 2025
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Reply from Stella Charge

Hi Mihály, thank you for sharing your experience. Please feel free to get in touch if you have any further issues with your set-up. Best wishes!

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