StellarFi Reviews 176

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I was issued a credit card which I never used with this fraudelent company and now you are reporting me as delinquent. Unbelieveable.

Rated 5 out of 5 stars

I honestly can’t believe how quickly my score has gone up from using StellarFi. I went from 640 to 745 and my high credit limit goes up every time I pay a bill. It’s so nice to be able to build credit... See more

Rated 5 out of 5 stars

Stellarfi has been a significant asset for me along my credit journey. It's not only the credit boost for my credit score it's the extras Stellarfi offers. Stellarfi has great educational resources th... See more

Rated 5 out of 5 stars

I've been using Stellar to help get my credit back into shape for close to a year now.. and let me tell you, I couldn't believe my eyes when I saw my credit increase so significantly (+112!!!!) from p... See more

Company details

  1. Financial Institution
  2. Credit Reporting Agency
  3. Non-Bank Financial Service

About StellarFi

Written by the company

StellarFi is the first and only credit builder that reports all bill payments as credit directly to the three major credit bureaus: Experian® and Equifax®. As a public benefit corporation, StellarFi sets out to close the wealth gap by making credit universally accessible.

Contact info

3.7

Average

TrustScore 3.5 out of 5

176 reviews

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Rated 2 out of 5 stars

Not worth the fees

Upon signing up for Stellar Fi, about 6 months ago, there was no real improvement to my credit score. The score went down dramatically, this was the only new change. Just now getting back to where it was originally, before the StellarFi. Issues with login, pausing account, support communications, and billing. Not worth the monthly fee. Better options/products to raise credit score.

August 14, 2023
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Reply from StellarFi

Hi,

Thank you for sharing your feedback and letting us know about your experience with StellarFi. We're sorry to hear that your journey with us has not met your expectations.

We understand that a positive impact on your credit score is a key expectation when using our service. Fluctuations in credit scores can be influenced by various factors, including changes in credit utilization, payment history, and other financial activities.

We're committed to learning from your feedback and making necessary enhancements. At your earliest convenience, please reach out to our Member Success team at support@stellarfi.com so we can assist you further.

Rated 5 out of 5 stars

Free trial

I like that there's a free trial so that you can see if it will work before you you have to pay. You also get to see your projected credit score improvement, which is pretty nice. It's nice being able to build credit just by using the existing bills I'd pay anyways.

August 7, 2023
Unprompted review
Rated 4 out of 5 stars

Enjoyment but desire more

I am actually enjoying StellarFi quite a bit. But it was quite unclear on the website when you guys would actually report results to the credit bureaus. I had to actually join and find out through experience that the reporting only happens once a month. While I respect that decision, I do wish that it would change and that you guys would either report weekly or bi-weekly results to the credit bureaus. I also wish there was more explanation between the different tiers of membership that you can get. The side by side comparison page doesn't exactly explain everything that I need. I wanted to know specifically how the Premium and Prime memberships made your credit limit go up. I now see that each bill you use to pay through stellar fi, raises the limit by pretty much the same amount as each bill. I wish that was explained more clearly before I signed up for a higher membership tier.

I now see that the decision to join a higher membership has helped my credit though.

After I pay a bill through Stellarfi, I wish that the money being withdrawn from my bank account would happen more instantly instead of days later. I also wish that I could have more than one bank account attached to the StellarFi account. I wish to assign certain bills to certain bank accounts. That way I can separate my business and personal expenses better.

August 14, 2023
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Rated 5 out of 5 stars

Great company to work with.

When l started with this company l had no credit score for over 30 years. Then working with them l added my monthly bills and my score went to 658 and was approved for a credit card and a month later l am in the 700s. This would not happen without StellarFi.

August 14, 2023
Rated 4 out of 5 stars

Great credit builder, site could use some updating

I really enjoy a lot about stellar.
Not much negative to say. Only issue is I'm not sure if I'm actually using stellar for my bills because it never notifies me. I get very few notifications about my bills being paid by stellar

August 14, 2023
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Reply from StellarFi

Hi Sami,

We love to hear from members who are enjoying StellarFi so thank you for your feedback!

Notifications are sent every time a bill is paid through StellarFi so it's concerning if it appears that our notifications are not being consistent for you. The first thing we recommend is to check your spam folder. However, we want to make sure everything is set up correctly so our Support team will be reaching out to you directly to gather more details.

Thanks again for your valuable feedback!

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Rated 1 out of 5 stars

No significant changes in FICO score

No significant changes in FICO score. Second. It is extremely difficult to reach anyone from StellarFi. The juice really is not worth the squeeze

August 14, 2023
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Reply from StellarFi

Hi Gabriel,

We appreciate your feedback and take it seriously. We're sorry to hear about your experience, and we're committed to making things right. Please connect with our support team at support@stellarfi.com so we can assist you further.

Rated 5 out of 5 stars

Ingenious credit building tool

StellarFi has been instrumental to my continous journey towards better credit! Easy to use, very affordable (especially with regularly released coupon codes), and effective in boosting credit in as little as 6 months.

August 14, 2023
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Rated 5 out of 5 stars

StellarFi rebuilt my credit!

When I was in college, I destroyed my credit! I never thought I could recover. StellarFi made it so easy to rebuild my credit just by linking a few recurring bills. My score is now 747. Thanks StellarFi!

August 11, 2023
Rated 5 out of 5 stars

Credit score up 100pts from StellarFi

I honestly can’t believe how quickly my score has gone up from using StellarFi. I went from 640 to 745 and my high credit limit goes up every time I pay a bill. It’s so nice to be able to build credit without using a credit card and having the risk of going into more debt. Another side benefit besides improving my credit score is that I can easily see when my bills are due which helps me budget better. I tend to forget when bills like Netflix and stuff are coming out lol. Overall StellarFi has benefited my financial situation a lot, even in ways I didn’t really anticipate which is rad

August 11, 2023

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