Communication is near non-existent. I have to raise a fuss to get anyone to respond to me after repeated requests. I kept telling my specialist Crystal repeatedly that there were quarters missing.... See more
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We were first informed by Stenson Tamaddon that our first quarter 2021 941X return had been rejected by the IRS. Now we are told that it is still being processed. To date we have not received a refun... See more
Company replied
I processed the requested paperwork within three days, but then the process seemed to stall. It took several contacts before I was finally given an account manager, who didn't move things ahead. I wa... See more
The paperwork for the PPP loan forgiveness and the application for the ERC's was too complicated for the average business owner to handle alone. The time and chance of error was just too high. Stens... See more
Company details
About Stenson Tamaddon
Written by the company
With only a couple of years under our belt and over $3.6B in tax credits received for 4,000+ Companies, we believe that our business would have a huge impact on your site visitors by educating them on how they can claim this credit using our proprietary software.
Contact info
1 N Central Ave., 85004, Phoenix , United States
- 888-375-1000
- clients@stentam.com
- stentam.com
Hasn’t replied to negative reviews
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Charging 20% of the revenue due back…
Charging 20% of the revenue due back from the government is grossly overcharging for the service. Most other companies are 10%. I didn't read the fine print about it till it was too late. Never again!
The process working with Stenson…
The process working with Stenson Tamaddon has been very clean and easy. We are still waiting on our ERC but once it comes in, we will be very pleased.
My submission is delayed by the IRS because of Signatures
This initial process went very well. then about two weeks ago, the IRS sends me letters stating that all of my 941 applications cannot be completed because the forms do not have "wet" signatures. All the forms had stamped signatures. I only followed the instructions given by your company and would assume that with the volume of customers, this would be something that you would be aware of. So now all of my applications are in limbo and waiting for someone in your company yo tell me what to do next.
The communication was dreadful
The communication was dreadful. We had to essentially push the entire project along. The contacts kept changing and we had to speak with people outside of the contracted organization. I would not have used you had I have known how this would play out. I am not sure what we paid you to do. We could have easily done this on our own.
I'm still waiting for someone to…get back to me. According to the emails you were going to hire a CPA to help. haven't heard a word.
I'm still waiting for someone to contact me about the wrong amended returns for 2020. It's been over a year and the situation hasn't been retified. Anyone ever going to reach out???
Communication is near non-existent
Communication is near non-existent. I have to raise a fuss to get anyone to respond to me after repeated requests. I kept telling my specialist Crystal repeatedly that there were quarters missing. She would not respond. I got a hold of the supervisor who was helpful, Vanessa. Now I am having difficulty getting her to respond. I have sent the form 8821 multiple times and it is still not on file. The quarters were filed 3 weeks apart becauseof errors on their part and no communication. It has been an awful experience.
So easy to work with and so quick to…
So easy to work with and so quick to respond and finish.
Have never had a worse experience with…
Have never had a worse experience with a vendor, especially not one of professional services. It was very frustrating and I’m glad it’s over.
Administrator
Wonderful to work with and very patient in answering all of my questions.
Asked multiple times for the same information
I liked working with your team, however, I was asked multiple times for the same information (941's, tax returns, etc) when I had already sent it.
Highly recommend Stenson Tamaddon!!!!
Thaddeus, Jacob and the whole team at StenTam did a great job from beginning to end! I have nothing but praise for their handling of my ERTC filing!!!
Stenson Tamaddon made it easy
Stenson Tamaddon made the whole process easy and understandable. I provided documents( not in the correct format) and they took it from there. I appreciate the communication all along the way.
The representative who handled my case…
The representative who handled my case was responsive, kept me up to date during the process and was a pleasure to work with.
Great Service & Support in filing for ERC
You reached out to us to let us know we likely could qualify for the ERC credits and encouraged us to work with you to file for them. You were easy to work with and made the process simple. You honored the quote you gave us even though it took us a few months to decide to proceed and your fees had gone up. You kept us informed of the status of our filing through email as well as virtual meetings/webinars to provide updates. Your services were first rate over the lengthy process for securing our credits. We are glad we partnered with you and took advantage of filing for these credits.
Efficient Follow Up!!!
Robert was highly responsive to my questions and IRS follow up needs. Thank you, Robert!!
Stenson Tamaddon was very thorough and…
Stenson Tamaddon was very thorough and efficient. I would highly recommend their services.
Data not compatible with two PEOs we…
Data not compatible with two PEOs we worked with over the period. We have had to do all of the work ourselves
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