Stephanie Macnab Estate Agents Reviews 

260
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From the minute we made the phone call enquiring about the property we received a second to none service, friendly, professional and informative Kept us updated every step of the way, would use them... See more

Rated 5 out of 5 stars

If you're looking for an estate agent look no further. I chose Stephanie Macnab Estate Agents because at my first apt when I was deciding who to put our house on the market with, Stephanie filled me w... See more

Rated 5 out of 5 stars

I had an exceptional experience with Stephanie Macnab, their attention to detail is something that all agents could learn from. Would definitely use again! Thank you

Rated 5 out of 5 stars

We’ve worked with Stephanie McNabb twice in the past five years and couldn’t recommend her highly enough. Both sales went smoothly, and she supported us throughout with professionalism, clear communic... See more

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Company details

  1. Real Estate Agency
  2. Chartered Surveyor

Written by the company

We started planning our business on the premise that we will be dealing with a wide range of clients, each with different aspirations, experience and needs. We needed to create a flexible agency capable of meeting those requirements, an agency that offered a professional yet friendly service, one that offered value for money in a transparent way, to help our clients to sell or let their properties. Having worked within local and regional estate agencies for many years, we have seen how estate agency can be done well and sadly, how it can be done poorly. Starting with a blank sheet of paper, we were able to take all that was good about traditional estate agency, leaving behind the bad stuff, and combine it with all that the latest technology has to offer, the speed, connectivity and efficiency. We have become the No.1 Estate Agent in our local area, regularly topping the charts across all of Rightmove's metrics. There is no doubt that some aspects estate agency are changing. You may have heard a lot of terms such as bespoke, boutique, hybrid or online agents. The fundamentals remain. An estate agent needs to match sellers with buyers, landlords with tenants, marketing the property in the most effective way possible. The way that happens is where the shake up has occurred. The rise of the online agents, according to some, rang the death knell for the traditional High Street agent. In truth that has not happened, and that is why, we took the decision to buck the trend and open up on the High Street. To offer our clients a private, professional and calm space to discuss matters affecting their largest asset or certainly one of their largest financial commitments. And while our plans move forward, we will be busy laying the foundations of our agency, with our online offering. We have created a clear fee structure, uncommon in this industry, so our clients know exactly what they are paying for and to cater for the differing needs of all of the clients out there. From our Essentials plus, which provides full support and services, all the way through to our Tailored package, which offers a bespoke option, catering for those properties or clients that demand more. One thing we haven’t forgotten, the most important part of any agency, it’s the personal attention and the people.


Contact info

4.9

Excellent

TrustScore 5 out of 5

260 reviews

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4.9

All reviews

(260)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

I would highly recommend Stephanie…

I would highly recommend Stephanie macnab estate agents, they are available to answer any enquiries promptly, Debbie has been invaluable to me through every step of purchasing a property i only wish i had sold with them thank you Brian

January 6, 2022
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Thank you Brian for your lovely review. Wishing you all the best with your new property.

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Rated 5 out of 5 stars

Fantastic throughout.

Outstanding customer service throughout. Exceeded all our expectations - professionalism, communication, support, advice of the highest order. Thank you so much.

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

All the Team from Stephanie Macnab…

All the Team from Stephanie Macnab where professional, informative, and diligent.
Stephanie herself showed us the home and throughout our experience buying our first home we dealt with Carol and Debbie who couldn't do enough for us and where always happy to help.
All of the team made the completion date a memorable one and celebrated with us as we picked the keys up.
Strongly recommend anyone selling a home to use Stephanie Macnab Estate agents.

December 12, 2021
Unprompted review
Rated 5 out of 5 stars

The team at Stephanie Mcnabb estate…

The team at Stephanie Mcnabb estate agents were fantastic from beginning to end. They sold our property within a week. They were all knowledgeable, supportive, professional and kept us up to date each step of the way. I would definitely use them again. I highly recommend them! 5* service

December 11, 2021
Unprompted review
Rated 5 out of 5 stars

Great service would highly recommend …

We sold our house through Stephanie Macnab estate agents in less than 24 hours! Since then we have been constantly updated and very impressed with their customer service. All agents are very friendly and really helpful. Would definitely recommend!!

December 8, 2021
Unprompted review
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Rated 5 out of 5 stars

New home purchase

We recently bought our new home through Stephanie MacNab Estate Agents, Formby. We found their service to be first class, very efficient, very friendly. Debbie gave us great confidence with her manner and prompt response to our queries. We recommend them highly.

November 26, 2021
Unprompted review
Rated 5 out of 5 stars

An overall great experience

I recently bought a house with the help of Stephanie Macnab Estate Agents. The experience was really smooth and the team were personal, efficient and overall very helpful.

November 14, 2021
Unprompted review
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Rated 5 out of 5 stars

Outstanding Estate Agents

We instructed Stephanie Macnab Estate Agents with the sale of our mums house. We have been so pleased with the service we received from start to finish. All the staff members we have spoken with have been helpful and compassionate. The photos taken were great and the team were really good with facilitating numerous viewings. The communication had been outstanding and it always feels that nothing is too much trouble. I would highly recommend these Estate agents to anyone, and will not hesitate to use them again.

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

First time seller

I've never had to deal with a house sale or purchase before, so it was a little bit daunting, but Steph's team made the whole process of selling the house very straightforward.

Friendly, helpful and full of useful advice, they kept me informed of happenings right through the whole process.

I really can't fault the service, I couldn't have asked for anything better.

October 31, 2021
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, thorough and helpful from valuation to sale agreed (within 7 days). Sam and Lucy are ambassadors for the business. Would highly recommend Steph, Simon and their team.

October 29, 2021
Unprompted review
Rated 4 out of 5 stars

My initial experience was a little…

My initial experience was a little disappointing as I was unable to view the property I wanted to purchase due to over demand, on speaking to the sales team further, they were very understanding and managed to arrange a viewing very quickly, my continued experience was excellent, very prompt and polite service, highly recommended.

October 20, 2021
Unprompted review
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Rated 5 out of 5 stars

Honest, quick and personable

From day one when I met Steph, she had a genuine interest in who I was and what my needs were as the seller. That personal approach remained right throughout the entire selling process. And it filtered down into every single member of staff who was involved in the sale of my house and who I spoke with in the office. The viewings flew from the moment the house was advertised, and that is down to the honest, clever and professional photography in the first instance, and the efforts made by Steph and her team to ensure as many people had a chance to view as possible in the second. The house sold instantly.
I would recommend Stephanie Macnab over and over to anyone wanting to sell their house, whether for a quick sale or not. They're always ready to take your questions and help you, no query too small. And they will always keep what you need at the forefront of their business. Thank you so much!!

October 3, 2021
Unprompted review
Rated 5 out of 5 stars

Purchase review

From start to finish, the ladies at Stephanie McNabb were excellent at guiding us through our purchase. They were equally as friendly as professional and kept us well informed at every stage. We were very grateful to have them on hand for support, right through to completion and beyond :) thank you.

October 2, 2021
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Dear Katy, Thank you for your review, we were thrilled to be able to help guide you through the purchase, you were a pleasure to work with.

Rated 4 out of 5 stars

Great experience as a buyer

Thank you Steph, Simon and Sam for the professional yet very personal service we received throughout our recent purchase. The team all clearly work very hard, and not just 9-5, to ensure communication is maintained and any queries are dealt with promptly.
We wish you all the very best in your new Formby venture

September 15, 2021
Unprompted review
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Rated 5 out of 5 stars

About 5 minutes after meeting Stephanie…

About 5 minutes after meeting Stephanie we were hooked, her enthusiasm and professionalism was immediately apparent. This clearly brushes off on the staff who I could not fault at any point. They were efficient, professional and very respectful and have made what can be a difficult exercise a relatively smooth process.

Well done to all and a particular thanks to Debbie who worked diligently to support us.

Instruct Stephanie McNabb Estate Agents and you will not be disappointed

September 11, 2021
Unprompted review
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Reply from Stephanie Macnab Estate Agents

Good Morning Annie, thank you for your kind words.

Rated 5 out of 5 stars

Professional, expert estate agent

Stephanie Macnab was excellent!
We bought and sold with Steph and team and they were incredibly professional. We were so impressed with Steph from the first time we met her. She is very knowledgeable and communicates very effectively. Steph was always accessible and this made such a difference to us as it kept us informed but was also really reassuring.
You will not regret selecting Steph and her team. They were excellent.

August 2, 2021
Unprompted review
Stephanie Macnab Estate Agents logo

Reply from Stephanie Macnab Estate Agents

Dear Kate, thank you for taking the time to leave us this review, we look forward to seeing you in the village, please call in when you are passing to let us know how you are settling into your new home!

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