Fantastic 5⭐⭐⭐⭐⭐ sold them 1000 swiss franc note they sent emails once received keeping you updated which was great. Received payment via BACS within 2-3 days. Such a great experience no problems wi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Used Sterling FX to sell left over US$ from a holiday. Great rate, emails recd keeping me advised of receipt of currency & payment to my account. Very fast service, no issues whatsoever. Highly recomm... See more
Company replied
Was quick and easy to order online and easy to collect from Egdeware Road branch. The guy there were fantastic and make sure I was happy with the machine count ( I don't really trust machines")... See more
Company replied
Used MSE to access list of currency firms and Sterling was the best rate + charges combo. Offered to deliver before 1300 next day and I was placing order around 1500. Hand delivery in nicely wrapped,... See more
Company replied
Company details
Written by the company
Sterling FX is a leading fintech helping businesses and individuals manage FX volatility through smarter international payments, hedging, currency insights, and in-store cash exchange, backed by trusted expertise since 1972
Contact info
105 Edgware Road, Marble Arch, W2 2HX, London, United Kingdom
- 0207 723 3000
- info@sterlingfx.co.uk
- sterlingfx.co.uk
4.7
Excellent
3K reviews
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Holiday money service
Fabulous service, we ordered and returned some currency, excellent rates and easy to deal with , will definitely use this company again.
February 19, 2026
Unprompted review
Reply from Sterling FX
Dear Nelly,
Thank you for your wonderful feedback.
We are delighted to hear that you found our service easy to use and our rates competitive for both ordering and returning currency. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sterling FX
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Excellent rate and currency delivered…
Excellent rate and currency delivered by Royal Mail on the selected date
February 17, 2026
Unprompted review
Reply from Sterling FX
Dear Peter,
Thank you for your kind feedback.
We are pleased to hear that you were satisfied with our exchange rate and that your currency was delivered on the selected date. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sterling FX
a trustworthy company
a trustworthy company , with good rates of ex. thank you for the service.
February 12, 2026
Unprompted review
Reply from Sterling FX
Dear Gary,
Thank you for your kind feedback.
We are delighted to hear that you found our service trustworthy and our exchange rates competitive. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sterling FX
Great rates, efficient service
I ordered a small amount of Japanese Yen for collection from their London Edgware Road branch. Their rates are very competitive, they don't seem to have a minimum exchange amount and it was ready for collection within the same day. Service at the branch was friendly and efficient.
February 11, 2026
Unprompted review
Reply from Sterling FX
Dear Sharon,
Thank you for your kind feedback.
We are pleased to hear that you found our rates competitive and that your order was ready for same-day collection at our Edgware Road branch. It’s also great to know that our team provided friendly and efficient service. We look forward to assisting you again in the future.
Kind regards,
Sterling FX
Holiday
This the 2nd time I have used Sterling Fx. Never heard of them before the first time of using till I googled Best Euro rates of the day & Sterling Fx came out on top for that day. It's the only company I have used that asks on what domination to have from large bills ie €100 straight down to the €5. Never seen a €100 euro till my order came. It will be used to pay my tourist tax. Will use Sterling Fx if the rate is excellent at the time.
February 3, 2026
Unprompted review
Reply from Sterling FX
Dear Chris,
Thank you for your feedback and for choosing SterlingFX again.
We are pleased to hear that you found our rates competitive and appreciated the option to select your preferred denominations. Your continued support means a lot to us, and we look forward to assisting you again in the future.
Kind regards,
Sterling FX
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First time using Sterling FX
was my first time using Sterling FX, and I found the process quick and straightforward. The money arrived on time via Royal Mail. I would highly recommend their services and will definitely use them again.
February 1, 2026
Unprompted review
Reply from Sterling FX
Dear Amanda,
Thank you for your kind feedback.
We are pleased to hear that your first experience with SterlingFX was quick and straightforward, and that your currency arrived on time. We truly appreciate your recommendation and look forward to assisting you again in the future.
Kind regards,
Sterling FX
Fantastic
Was quick and easy to order online and easy to collect from Egdeware Road branch. The guy there were fantastic and make sure I was happy with the machine count ( I don't really trust machines") he also asked if I wanted him to count it again. Very polite customer service person
Also the rates was much better with Stirling than all the other travel money companies I saw online
My second time dealing with Stirling with no problems whatsoever.
Check out Stirling first before ordering with other companies !
February 5, 2026
Unprompted review
Reply from Sterling FX
Dear Randolph,
Thank you for your kind feedback.
We are glad you found our Edgware Road branch staff helpful and polite, and that our rates were competitive. We truly appreciate your continued support and recommendation, and we look forward to serving you again.
Kind regards,
Sterling FX
Really good exchange rates and quick…
Really good exchange rates and quick delivery.
February 4, 2026
Unprompted review
Reply from Sterling FX
Dear Antonia,
Thank you for your feedback.
We are pleased to hear that you were satisfied with our exchange rates and the speed of delivery. We look forward to serving you again for your future currency needs.
Kind regards,
Sterling FX
Excellent Exchange Rates
Excellent Exchange Rates. Staff at Edgware Road branch was very good. Ordered Vietnamese and Japanese currency .
February 5, 2026
Unprompted review
Reply from Sterling FX
Dear Pankaj,
Thank you for your kind feedback.
We are delighted to hear that you were pleased with our exchange rates and that our Edgware Road branch staff provided excellent service. We look forward to assisting you with any future currency needs.
Kind regards,
Sterling FX
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Simple and great rate on buy back…
Simple and great rate on buy back service
January 6, 2026
Unprompted review
Reply from Sterling FX
Dear Aaron,
Thank you for your feedback.
We are pleased to hear that you found our buyback service simple and that our rates met your expectations. We look forward to assisting you again in the future.
Kind regards,
Sterling FX
Excellent service from start to finish!
Excellent service from start to finish!
I ordered online sone travel money and I received with special mail delivery by 1pm in less than 2 days. Trustfull company.
I do recommend SterlingFX!
February 5, 2026
Unprompted review
Reply from Sterling FX
Dear Florina,
Thank you for your wonderful feedback.
We are thrilled to hear that your order was delivered quickly and securely, and that you found our service trustworthy from start to finish. Your recommendation means a lot, and we look forward to assisting you with any future currency needs.
Kind regards,
Sterling FX
Excellent company to deal with
IExcellent company to deal with, fast and easy transactions. Excellent exchange rates the best I could find. Currency delivered to my door on the date I specified. I would definitely use again.
February 5, 2026
Unprompted review
Reply from Sterling FX
Dear David,
Thank you for your kind words and positive feedback.
We are delighted to hear that you found our transactions fast and easy, our exchange rates competitive, and your currency delivered on your specified date. We look forward to assisting you again in the future.
Kind regards,
Sterling FX
Excellent as always
Excellent as always. Delivered on time. Website easy to use.
February 6, 2026
Unprompted review
Reply from Sterling FX
Dear John,
Thank you for your continued support and kind feedback.
We are pleased to hear that your currency was delivered on time and that you find our website easy to use. We look forward to serving you again in the future.
Kind regards,
Sterling FX
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Holiday money
Excellent service , everything ran smoothly , would use again
February 4, 2026
Unprompted review
Reply from Sterling FX
Dear John,
Thank you for your feedback.
We are delighted to hear that everything ran smoothly and that you had an excellent experience. We look forward to assisting you again with any future currency needs.
Kind regards,
Sterling FX
Sterling FX offered greater service and exchange rates.
Sterling FX offered the best exchange rates for my currency transaction, which was delivered earlier than the requested delivery date. Great service.
January 22, 2026
Unprompted review
Reply from Sterling FX
Dear Ted,
Thank you for your kind feedback.
We are thrilled to hear that you were satisfied with our exchange rates and that your currency was delivered ahead of schedule. Providing efficient and reliable service is our priority, and we truly appreciate your support.
Kind regards,
Sterling FX
Very easy service
Very easy service, wouldn't get currency any other way now
February 1, 2026
Unprompted review
Reply from Sterling FX
Dear Customer,
Thank you for your kind feedback.
We are delighted to hear that you found our service easy and convenient. Your support means a lot to us, and we look forward to assisting you with any future currency needs.
Kind regards,
Sterling FX
Sterling always
Always use Sterling for my travel money, best rates of exchange. Easy to order and quick next day delivery. Excellent service to date.
January 27, 2026
Unprompted review
Reply from Sterling FX
Dear Loza,
Thank you for your kind feedback.
We are delighted to hear that you consistently find our rates competitive and enjoy our easy ordering process with next day delivery. We truly appreciate your continued support.
Kind regards,
Sterling FX
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Currency service provider
good exchange rates, timely delivery of currency and responsive to any queries
January 30, 2026
Unprompted review
Reply from Sterling FX
Dear Mark,
Thank you for your feedback.
We are pleased to hear that you found our exchange rates competitive, delivery timely, and our team responsive to your queries. We truly appreciate your support.
Kind regards,
Sterling FX
Easy Peasy
Easy Peasy web ordering, great rate , prompt delivery.
All Brilliant
January 29, 2026
Unprompted review
Reply from Sterling FX
Dear Richard,
Thank you for your feedback.
We are delighted to hear that you found our web ordering easy, rates competitive, and delivery prompt. We truly appreciate your support.
Kind regards,
Sterling FX
I’ve used Sterling FX many times over…
I’ve used Sterling FX many times over recent years. They’re now my 1st stop !
Always good rates, always great service !
January 30, 2026
Unprompted review
Reply from Sterling FX
Dear David,
Thank you for your kind feedback.
We are thrilled to hear that we have become your first choice and that you consistently find our rates and service excellent. We truly appreciate your continued support.
Kind regards,
Sterling FX
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